Kristin M.
Google
I asked for brown hair with baby lights, balayage and a $ piece and walked out with none of that. I thoroughly explained what I wanted and even showed her pictures. I was very adamant about how I did not want red in my hair & walked out with reddish/brown hair. To top it off, i was charged $240 (asinine for a new stylist to charge that much in the first place) when I was told over the phone that ballpark was $180. She also told the owner that we discussed price in person before she started, which was a lie. I thought it was maybe the lighting in the salon, so I waited to get home to get a better look and I was still not happy with the results. She also missed chunks of my hair when she cut it. I messaged her on IG that night, explaining how I was not happy with my hair, and she never got back to me so I contacted the salon directly. The owner was very professional and took the time to listen to my concerns, she fixed my hair and even refunded me some of my money (she did not have to do that, but that was very nice of her). She does an amazing job. I love my hair now.