Studio Hotel

The breakfast is till 10am. We came at 9:30am and there was hardly anything left. Nobody came up to offer us something from the back. Eventually I figured out I can ask for eggs freshly made. But it was annoying and should’ve been offered. I also got charged an extra $40 for a nanny that came to watch my kids for 2 hours which the hotel classified as an extra person in the room. I told them she wasn’t staying the night. They said it’s an extra person in the room. I explained to them that it’s not because while we are out she is there and as soon as we are back she is gone. So the amount of people in the room remain the same. I Ended up paying the fee. Super unhappy about it. On top of this all. After paying the “extra person fee”, which they mentioned is typical in hotels (I own a hotel in the same country and would never charge my guests for having a nanny who wasn’t staying the night). I came home that evening to take a shower and realized that there was only two towels left for my family of four stay. And shockingly no extra towel was even brought up for the “extra person charge”. Called down for extra towels multiple times. Nobody ever answered. Awful service. Hotel hasn’t been updated in a while. Shower had mold. Just all around not a great experience. Needs major updates and renovations and big improvement on customer service.

We stayed just a night at the start of our Costa Rica road-trip. |It’s practical as close to the airport and some restaurants. The rooms were fine with enough room, but it would have been nice to have a working coffee machine. The breakfast buffet was very sparse.|The pool area seemed to be the big positive, we were not there long enough to enjoy it though.

Clean, modern rooms. Amazing art displays throughout the entire hotel. Pool on third floor is an excellent place to relax and unwind. Friendly service. Location allows for easy access to popular tourist attractions.

I've stayed at this hotel a few times over the years, and have seen a decline in the overall service. You can sense the employees aren’t happy. My daughter and I stayed at the hotel for more than a week, and received one face cloth for the duration of the stay despite requesting towels several times. Additionally, I called the restaurant at 9:40 PM and was advised they closed at 9:30 PM, which was a lie. The restaurant closes at 10:00 PM. I called the front desk; they apologized and offered to go speak with the restaurant staff. I declined, as I didn’t want them to spit on my food.

This hotel was everything the website said it was. A beautiful art museum with an amazing staff. Roger, Kevin and Efren were helpful and their hospitality was excellent. The staff here is great!

A very interesting hotel. It has on display the largest collection of private art in all of Costa Rica. Each room is unique and the common areas display a wide variety of artists and styles.

Beautiful!!! We have stayed in numerous hotels in the San Jose airport area. This hotel has a charm that has to be experienced. The art work, the service, the food; it is all on a different level. Beautiful and charming.

I was brought to this hotel by one of my business partners in Costa Rica but did not have a good experience at all!. My Business partner will take his clients elsewhere… Don’t stay here unless you want to be scammed. The staff is improperly trained . They dont know how to work with refunds.. they say you will get your refund in a few days and then double charge you and you dont get your money back and the. Management says they dont do refunds ! They barely pick up their phones to me or Expedia.