Subway

When I ordered a 12-inch sub, the quantity of filling I received was barely equivalent to what is normally put on a 6-inch sub, just spread across the entire bread. When I questioned the employee about this, I was told that management has instructed staff to reduce portion sizes specifically for cost-cutting purposes. This is extremely disappointing and unacceptable. Customers are paying full price and are not receiving what they are supposed to. This feels misleading and unfair, and it reflects very poorly on your management practices. I expect this issue to be taken seriously and escalated, because deliberately short-serving customers to save costs is not acceptable.

What an embarrassment of a “sandwich.” Should have ordered from Jersey Mike’s instead. I got a dribble of mayo, no vinegar, no onions, the sandwich is stale bread and spinach. They also did not include the cookie that I paid for. What a waste of my time and money. I will absolutely never re ordered from this place or go in person. Whoever prepared this order clearly needs trained.

Ordered on the Subway app for pick-up today. Got there and they did not make my order. Why you ask? My sub was on a flatbread, which they said they do not offer anymore but is available on app! They were also out of Lettuce and Spinach! Since you must pay in advance, I asked for a refund since they had nothing I ordered. Well of course they cannot refund me in the store, I have to request through the APP! So they have my $15 today and it will take a month to get a refund if I get one at all!?!? I took the sub they made threw in the garbage and will NOT return. There are way too many sub shops out there to deal with this! Also was told this Subway was under new management, well in my eyes this Subway was under NO management at all!

Every time my co-workers and I eat here we get stale bread. We now go down to the Carnegie store because this location can’t get it right. Today I didn’t have enough time to go to Carnegie…once again, it’s stale. I’m not eating here again.

This subway is by far the best one I've ever been too. The staff is helpful and patient if your undecided on what you want to order as well as informative and suggestive. As long as they keep selling the Chicken Bacon Ranch ill always recommend this place and keep returning.

Tried to go in at 5:30 p.m. to get dinner lights are on open sign was on doors were locked nobody in sight. Tried knocking on the door several times with no success.

This is one of our toasted sandwiches and this is a toasted sandwich if you pull the meat down from the top of the bun of course it doesn't look toasted because the meat was on top of that side "in the toaster" and what happens to meat when it gets heated up it gets juicy and the juices go into the top of the bread it's sad when people try to scam places out of money and they want to try bash good people that work there for no reason because they've had a bad day. Truly is sad what people will do. Sincerely Jenn B and Heather C.

Ordered chicken bacon ranch melt online. It was soggy and sloppily made. No passion masking my sandwich. Was the employee angry when my sandwich was made? I hate when they turn the bread sideways and throw all the ingredients in... I don’t eat my sandwich sideways, I eat it normally, upright. The cookies were nice and soft and seemingly fresh. Other than that, whom ever made my food was lazy and ghetto. “I ain’t apologizing cause I meant it.”

Rude staff, rude management in store. Food soggy and not what I had ordered. Waiting for a call from the owner, which I'm guessing I won't receive. I ordered online through the Subway app for pick up - Between order and pick up it was a matter of less than 15 minutes (ordered at 11:15 Am - picked up at 11:28 AM). While picking up my order, 3 employees were behind the counter chit chatting, nothing unusual. Handed me my order and I was on my way. Upon return to my office I found that my sandwich was not toasted and the cheese was missing. I called to let them know I was disappointed, but didn't expect another sandwich or a refund. I was honestly expected an "I'm sorry" but boy was I wrong. I spoke with a manager named "Jennifer B." first, she insisted it was toasted, and I insisted it wasn't, as I was looking at it. She got aggravated and I asked who her manager was, she advised it was "Heather" and she was there. I then spoke with Heather - who was immediately confrontational. I was explaining I didn't care what Jen said, this sandwich was NOT toasted. Heather cut me off and asked me why we were talking if I didn't care....which isn't what I meant but I quickly realized I wasn't going to get anywhere with her. I requested the information for the owner - was advised his name is "Rick" and I'm waiting for him to return my call. I won't be going back to this location as long as their management team doesn't understand customer service and how far a simple "I'm Sorry" would have gone. This entire review is only happening because Jen and Heather were nothing but rude to a paying customer.

go some place else people Worst place ever... It all started a couple years ago when an employee came in from outside smoking a cigarette and went straight to the bread without gloves on...eww so gross, left without buying anything. So I decided to give them a second chance since it's been a few years just maybe things go better, sadly mistaken. Employees are rude and acted like she had somewhere else to be. But i wasn't sure if they were employees unless sweatpants, a pink hoodie and headphones are the new uniforms for subway. Then a girl from outside in street clothes comes in and jumps right to making sandwiches without washing her hands. Wow so nasty! Thankfully some other girl made my sandwiches. I'm sorry but this is inexcusable. Unfortunately that was my last visit to this location.

Been there over 10 times, the first 5 we're good times, the last 4 we're good and bad and the last time was horrible (bad bread, the meat had an horrible odor, it was inedible & deleterious to my health. Also the customer service was horrible & the food was so bad, I had to return it back

Well not a good day for me i am guessing, ladies who are supposed to be working were sitting and telling their friends how messed up their lives are and swearing and yelling, being aggressive! After I walked inn one of them had to stand up and serve me because they had no any other choice! I sat down to eat my food they kept saying it closes in 5 minutes over n over again! Well, i like the bread and thats the only reason i come in here but their veggies are so old that you dont even feel their taste! Hmmm not coming back i think!