Giovanni Paduos
Google
I recently revisited Subway for lunch after many years, and unfortunately, it felt like time had stood still—but not in a good way. The service, menu, and interiors are the same as they were 30 years ago. While the salad and other greens remain fresh, the rest of the food doesn’t inspire much confidence in quality or freshness.
The service, in particular, has noticeably declined, and the overall experience lacks any sense of innovation or improvement. It’s disappointing to see a once-thriving brand stuck in the past without adapting to changing consumer expectations.
If someone at Subway headquarters is listening, it’s time for a serious revamp. From the menu to the ambiance, this business needs a fresh perspective. I’d be more than happy to share some ideas to help breathe new life into it. Until then, I’ll be looking elsewhere for a better dining experience.