Rene Araujo
Google
Our stay at Sumaq in Aguas Calientes was a flawless five-star experience from the moment we arrived. A friendly staff member Christian met us right at the train station, helped with our luggage, and escorted us to the hotel, making us feel instantly cared for. Upon arrival, we were welcomed with refreshing drinks made from local fruits—such a lovely touch!
The staff throughout our stay were incredibly kind, attentive, and always ready to assist, making everything effortless and enjoyable. We especially want to highlight Hermitaño and Milagros for their outstanding service in the restaurant, which made every meal even more memorable.
The hotel itself is stunning, with beautiful river and mountain views, and our room was spacious, spotless, and full of thoughtful details.
The food was outstanding. The à la carte restaurant served exquisite dishes blending traditional Andean flavors with modern twists. Breakfast was a highlight—a generous buffet featuring a wide variety of choices, including fresh local fruits and freshly made smoothies that were both delicious and energizing. Great choices of vegetables and freshly baked bread.
We also appreciated the special sweet treats delivered to our room. Sumaq truly made our Machu Picchu visit unforgettable. For anyone seeking luxury, comfort, and exceptional service, this hotel is the perfect choice!