Swapnil Dhara
Google
I would like to give Rating: 3.5/5
I recently stayed at this hotel with my family, and our experience was mixed. Here are some key points to consider:
_Room:_
The room was decent, suitable for a maximum of three members. However, the lack of space was somewhat compensated by the cleanliness and basic amenities. (+0.75)
_Bathroom:_
The bathroom was a letdown. The water heater, powered by a gas geyser, had limited capacity, making it challenging to take a warm shower. Additionally, the ventilation was poor, and the shampoo and shower gel were unimpressive. (+0.5)
_Facilities:_
The hotel provided basic facilities, but we encountered some issues. We requested an extra bed and mattress for the third member, which were provided, but unfortunately, they were dirty. However, later they changed the bed matrix and bed sheet, which was a positive gesture. (+0.75)
_Food:_
Our dining experience was average. On the first day, the capsicum was undercooked, and the paneer had a strong smell. (+0.5)
_Staff:_
The staff was helpful and accommodating, changing the bed and bed sheet when we complained about the dirtiness. Their friendly attitude and willingness to assist made our stay more comfortable. (+0.75)
_Other issues:_
The hotel lacks a lift, which can be a challenge for guests with mobility issues. The location is convenient, with Mall Road nearby, but the road is steep and may require athletic effort to navigate.
Overall, our stay was average, with some positive and negative experiences. While the staff was helpful, the hotel's facilities and services need improvement.