Sun Moon Lake Hotel

Nice lake view from the lobby. Room and breakfast are ok, considered clean but a little run down. Hotel provides free bicycles for use, and the hotel is located along the most beautiful trail along sun moon lake which you can walk or cycle around (e bike is preferred as there’s plenty of upslope). Hotel also has a game room (including switch, ps4, arcade basketball and air hockey, pool and table tennis) for free play which my kids enjoyed. Nearby there’s no eateries, which is a little inconvenient. Overall good stay!

Nice hotel besides the lake. We arrived at 11.45 pm and the reception staff were very helpful and amicable, ready to help us. Views outside the breakfast room were amazing, you can also use the bicycles and motorised vehicle at the hotel. Room was quite spacious, however no disposable amenities except for a bar of soap. Japanese toilet was especially welcoming and useful, really appreciate it. Thanks for the stay.

Rooms were clean and fresh. We had a room with two single beds and one king. Sound insulation was good too. Breakfast spread was also good with very warm and friendly staff. Appreciated the availability of complementary bicycles as a nice touch! Some areas for improvement, we were unable to control the A/C which was freezing the room. Despite our group calling up the technical staff twice to intervene, we were not successful in resolving the temperature issues. The inhouse driver that picked us up to return to the hotel at 7.30pm on 11 Dec was speeding and reckless. This should not be condoned. Other drivers wr had from the in house team were safe and kept within speed limits.

Our family stayed in this hotel then due to had a lunch here and had a good impression with their delicious foods, such as fried salmon rice and pumpkin soup, especially their staff in the dining room is very hospitality and sincere and good service. My mom needs special service and they provided immediate assistance during check in and check out. We will visit again and recommend this hotel for sure.

Hotel right on the lake with lake view. We booked Japanese style room which is spacious with tatami seating area and onsen style bathtub. The room also came with lake view. The tub although big, the water does fill up quickly and with good hot temperatures. The room might be a bit outdated but does feel clean. Breakfast, mediocre, can get rather busy. Don't expect much and its alright. Since the hotel is right on the lake and does provide free bicycle. I highly recommend to take advantage of this. The ride around the lake is fun and enjoyable. The view of the lake is beautiful.

Our group stayed for 2 Nights, had an amazing experience. Location is just perfect, if you have lake facing room then nothing like it. Rooms are good, clean & specious. Breakfast spread was good. Overall service was very satisfied. Mr. Sumant Travel Connect Pune (India)

Nice and spacious room with a view of the lake. They provide free bicycles if you want to take a ride on the bike trail connected to the back of the hotel. Only downside is that there aren't too many things to eat close to the hotel, you will have to go to the nearby town for more options.

First of all the staff was very nice, unfortunately their English skills were poor. Room large, good view. Breakfast was average, dinner we chose à la carte was ok, cheap and tasty. |They had a Bar but it was not open even in the opening hours, they had to call for a bartender to come. The Bar area was too cold.

I'm surprised this hotel doesn't have any reviews. -Room The room we stayed in has an amazing lake side view, definitely worth the 300 price tag. There was a nice balcony where we watched the famous sun moon lake sunrise and a nice bath area with a window for that same amazing view. The room was meant for 2 people (two twin beds) but my mom, sister and I slept comfortably because there was a tatami room on the side, so we asked for more blankets and slept there. -Service Normally, I would not purchase a 300 dollar room, but the service at the hotel was superb. They offer free bikes for guests to ride the famous bike trails and the location of the hotel is right along the lake side trail, offering easy access to the shui se town area (15 min walk//5 min bike ride//~1 min shuttle stop) and is a nice beautiful bike ride to the xiang shan visitor center. They also offer free shuttle services to the shui se. On our last day, it was raining so hard that there was nothing to do. The sad part about visiting sun moon lake is that once the rain and fog comes, there seems to be nothing to do. luckily for us, the shuttle driver drove us to wen hu temple and President's pagoda for just $20. Finally, they have free buffet breakfast downstairs that offers a whole variety of good taiwanese and western breakfast options. the hotel concierge was very accommodating, answering all of our questions and helping during our short stay at the lake.

Amazing hotel that is walking distance from town, yet it has a quiet tranquillity to it. The modern/sleek looking rooms have great views of the lake, free local cuisine breakfast, bicycle rentals, wifi and limited selection of international TV channels. Larger rooms also features a Japanese style dining area and hot tub overlooking the lake. Definitely a hotel worth considering when touring that area!

world class chef good food professional service ok price (~$22 per person) the main dishes are excellent, the tomatoes are excellent, the drinks are excellent(not diluted but on the sweet side), the deserts are just ordinary and can be skipped. side note about the hotel: One of the famous tea egg places in TaiWan is just one minuet down the road if you turn right from the main entrance. The hotel also provides in house bike rental so you don't need to go to one of the many many bike rental stores in the area.