Sun Moon Lake Hotel

I was pleasantly surprised for the stay at Sun Moon Lake Hotel. It is with great services and view. We were luckily with a room at 11th floor with lake view. The room was spacious with a tatami area. There is even a balcony with very nice view. Free bicycles are available to go around the loop of the lake. We had a good time there. A nice buffet style breakfast was included. Highly recommended.

⭐️⭐️ Another so-called 4-star hotel in Taiwan that fell well below expectations. We stayed 2 nights with breakfast included. On the first morning, I noticed many tiny midges flying over all the bread. I reminded the staff, and one waiter simply placed a cover over the bread without replacing any of it. Naturally, I didn’t touch the bread. On the second morning, the same thing happened again — but worse. This time, not only the bread, but also the fresh fruit was covered with midges and flies. I spoke to another staff member, who removed the bread to the kitchen but did not provide any replacement. I believed that would be reused for the next Buffet Session. This is how the restaurant handles food hygiene. They serve buffet breakfast, lunch, and dinner for a low price (NTD 700 for guests), but based on what I saw, I would strongly caution others: avoid this restaurant unless you want to risk foodborne illness during your travels.

This is the best hotel stay I experienced in my travel from US to Taiwan and Japan. The hotel lobby presented a panorama view of the scenic lake no matter what room you are in. Besides front desk service, the help desk and shuttle service were great to shop and boat ride in downtown area. The buffet breakfast and meal service were great with affordable prices. I enjoyed interacting with the food service staff and especially the restaurant manager. He managed well a group of friendly staff. I enjoyed a plate of braised beef which was the best I have had in the recent trips across the Pacific region.

The hotel is nice and has great lake view. Rooms are clean. Food is just ok. We paid for 2 rooms 4 nights. Due to endless rain day and night and unable to do outdoor activities we decided to leave after first 2 nights. Hotel management did not want to refund the remaining nights. Policy is policy we do understand that but still severe weather is not their fault or our fault. We are planning a bike tour in the near future but will not return to this property. We do travel the world and almost never cut a trip short. We were always able to get management to refund if we decided for a shorter stay.

Great hotel in Sun Moon Lake. Clean and large rooms. The breakfast buffet had a great selection. The downside was one of the guests was coughing and sneezing and picking her nose and touching utensils with her dirty hands so it made the breakfast experience a little uncomfortable. Luckily we had gotten there before her and was able to finish up and leave. The hotel was great because it had bikes for use and a great recreation area.

It's a great family hotel with kids! They have a kids playroom (200 NTD/child) but entrance is unlimited throughout their stay. It is simple, but small children had so much fun here! And it is worth it to pay.

The view is just perfect. Sun moon lake from this side is just peaceful. Location is perfect if you just want to take a bike and enjoy serenity.

We had an amazing stay at Sun Moon Lake Hotel. The rooms were super clean and all the amenities were provided. It felt spacious and very comfortable. There were also a lot of outlets in the room. It’s so convenient to walk to the lookout point to watch the sunrise or you can also go to the rooftop to watch the sunrise. If you’re lucky, the rooms facing the lake have a balcony to view the lake which is beautiful. There are 2 choices for breakfast, Taiwanese or western style. I went with the Taiwanese option which was so delicious and filling. If it’s not enough the kind staff will provide more for you to eat. The hotel is also down the street from the famous tea egg which is just amazing. Definitely give it a try!