Sun-n-Sand Hotel

Stayed for 3 nights...won't return. Firstly, booked a ocean facing room which we got...very nice view but terrible pissy smell in the room. Secondly and most importantly, the staff are just not hospitable...in every hotel we stayed at in mumbai and other places over many years , the staff are happy and chatty and smiley and courteous. Always greeting and pleasant...i know they dont have to be OTT but some staff just looked like they didnt want to be there to be "people people".. I don't blame them at all....i blame the management because it all boils down from the top. The only friendly staff were the porters, housekeeping staff and security. Front office and Restaurant staff definitely need further training and possibly a better salary. If I ask for toast at breakfast, I don't want to be told you have to get it yourself. We had to leave a 1am to catch a flight...so i asked a manager if we could order dinner instead off alacarte on the last night or invite 2 friends for breakfast on the second morning because we actually paid for a B&B rate..|but he simply said "not possible" ...same answer from the Duty manager. Yes i know its business....but the role of a good hospitality establishment is to bend a little backwards....|The food was average...buffet was average. The property location and very good. But what good is that when you have below par staff and service. Sun and Sand....please make your staff happy...happy staff equals happy guests.

Dated but the location makes up for everything. Great breakfast. Rooms with awesome views. Very slow elevator. Good reception staff.... Young, vibrant and smiling. The reception needs a makeover. But all in all, a good money's worth experience.

Staff are courteous, good location for proximity to airport and to be by the beach (although sea water here not suitable for swimming). Walking distance to nice restaurants and places like Prithvi Theatre. Far from tourist sites like gateway of India. Breakfast was good and a nice pool to relax by. This is a four star hotel and I would not class it as five stars however. I believe it was the place to be seen a few decades ago!

Sun-n-Sand is absolutely perfect. The location by the beach provided stunning views and a peaceful ambiance. The staff were exceptionally courteous and attentive, making sure every need was met. The rooms were clean, comfortable, and well-appointed. The dining options were delicious with a wide variety of choices. Highly recommend for anyone looking to experience luxury and comfort in Mumbai!

Even though I stayed 1 night I thought it was very nice, the rooms were very nice and I, but the light function was quite difficult to understand. The service was amazing my family and I shared a room but there wasn't enough beds. So the workers got another bed out within 5 minutes. The view was amazing and very pretty. I would recommend this place.

I booked an exec room with a sea view via agoda and paid the price for it. Only to find that such room does not exist. I raised with staff on several occasions but they did not care and made out I was lying until I showed them what I booked on the app. Finally they agreed an error had been made and confirmed this in email but did nothing about refunding me the difference I paid, I raised a chargeback only for the manager to then lie to the bank and say I was given the right room. I have conflicting information otherwise to say that I was mis-sold the room I was given.||Female member of staff on the front desk is rude and obnoxious. The hotel does not care about quality of service but more about the amount t of money you have in your wallet.||My room that I was given was filthy. The carpets were heavily stained. The toilet smelt like sewage and curtains also smelt. I have pictures to confirm how dirty my room actually was. This hotel prey on its long standing and older clientele solely for the money. The only good thing about the hotel is its location. The hotel itself is outdated and needs to move with the times.

The hotel has a lovely setting, right on Juhu Beach, facing west. The sunsets are a beautiful sight. Getting there to and from the airport was relatively easy. A 30 minute taxi ride from the airport at midnight and a 20 minute ride to the airport at 06:00.||Drinks and food are expensive for India. However food quality is excellent throughout the day. With regard to drinks unfortunately there was no draft beer available at all, and bottled beer was INR 700 for a small bottle. Wine was also very expensive.||Staff and service were excellent at all times and in all departments.||The pool is quite small for the size of hotel, but it was never busy. There was a disappointingly low number of pool loungers (10) provided, which were ‘reserved’ for the day early on. Shade availability at the pool was good. There is a lovely beachside bar, again with very good service, however please see below regarding parties. ||Bedrooms were large, well equipped and very comfortable. Everything you needed was there, and peace and quite levels were excellent, even though my room was next to the lift and stairs. Plenty of bottled water was available and this was regularly replenished. Bathrooms again were excellent with a wide range of accessories and consumable items provided. ||Security at the exterior of the hotel was first class. Inside the hotel access to the floors with rooms via lifts was protected by room key readers, but you could freely walk up the stairs! Safes were provided in rooms but mine wasn’t fixed down, so you could easily remove the whole safe were you minded to do so. I believe there was more secure safe storage available at the front desk, but I didn’t try to use it.||The hotel had a wedding or a party outside by the beach every night we were there. These are spectacular events but the novelty soon wears off, and the loud music slightly spoils the outside pool or beachside experience.||Overall very good.

The Sun-n-Sand Hotel in Mumbai generally convenient location near Juhu Beach, with comfortable rooms, and good service. Guests often highlight its beachfront views and amenities like the rooftop pool. It is also known for hosting events and weddings, which adds to its popularity. So I suggest this place for cool stay