Grace C
Google
The cabin was nice and the location was convenient for the national parks and to downtown.
However, we were greatly disappointed in the fact that there was a partial wasps' nest on the porch. The nest was located right under one of the staircase handrails and so there were wasps flying around the staircase and porch area for most of our stay. One of us was stung within 15 minutes of arriving, before we even knew there was a nest - luckily the person was not allergic!
We reported the problem and all that was done was some spraying in the area, which worked for only about an hour and did absolutely nothing thereafter. We asked for maintenance to come and fully remove the nest, but nothing was done. We asked for more spraying but was told there was no more spray. And while speaking to the staff, we learned that this business sits directly next to a known wasps' nesting grounds! One would think that, if that info is known to the business, the business would be more prepared for this exact type of situation.
In the end, we didn't get to enjoy the porch or view at all during our stay, and we had to time our exit from and entry to the cottage in attempts to avoid the most wasps flying around. Very frustrating.