Suzie Ahern
Google
We stayed here for our honeymoon as we read a lot of good reviews & when we were greeted, a man carried our suitcases down a lot of steps. He was great & the amount of steps is crazy, but it’s the norm for Santorini.
The staff from reception & the restaurant were all absolutely lovely. Especially the man & women in the morning for breakfast & lunch. They were so friendly.
We had breakfast included which was nice, but there wasn’t a huge selection & the price of alcohol was a bit dear compared to other places near by.
Unfortunately when we arrived to our room, the water was cold & the aircon was leaking. It was all fixed, but then a while later we had no water at all. We also had a hot tub that wasn’t warm & was told the key has to be in for it to warm up which takes a few hours, but it never got warm.
They moved us to another room which was lovely, but again the tub wasn’t warm. They turned up the temperature, but said it could only go up so much, but again it wasn’t close to being warm for it to be a hot tub & there were a lot of pieces floating in the water. Our balcony for that room had staff on it a lot at a machine right outside our door & the room next to us had to cross our balcony to get to theirs so you had no privacy.
Overall..the location, views & staff were amazing, but having a room with a hot tub was pointless which was very disappointing as it was our honeymoon & the rooms were gorgeous rooms.
The hotel is a lovely hotel, but maybe needs management or someone to sort certain things to help it improve.