Sunderban Resort & Spa

Service was not at all good and the security guard. It was heavily raining refuse to give the umbrella and also reception half an hour. Almost nobody was there on the reception and when arrived we were fully wet. They told us to wait at the reception for almost half an hour at 11 PM while my check-in was for morning itself, but I came unfortunately, due to my work late, but service was not provided as it was mentioned. The breakfast was good and the ambience is good, but rooms are not good at all The rooms are not at all good with good smell, overall, okay, okay

For osho ashram related stay it is the best option. Quite and beautiful. The only thing if a concern is the slightly dated bathroom fixture and water pressure. The towels need a replacement. If you get the stay at good rate then its a must a stay value for money. They have a yoga class every morning. Good breakfast.

Hugely Disappointed — Misleading Room Categories and Poor Management Response I stayed at this hotel a year ago and had such a lovely experience that I decided to return, this time booking a three-night stay. Unfortunately, the experience this time was completely the opposite — deeply disappointing, uncomfortable, and frustrating. First, no one informed me about the different categories of rooms when I made the booking. Despite trying to call the hotel over 10 times in the days leading up to my stay (to confirm a non-smoking room), no one answered. When I arrived, I was told I had been assigned a “Superior Room” — unlike last time, when I had stayed in a “Studio Room.” Strangely, there was no option to choose a room category during booking, so how would a guest even know the difference? The “Superior Room” turned out to be anything but superior: • Located in the old wing with outdated, run-down furniture • Dirty curtains, stained linen, and a strong smell of smoke and weed • No balcony or sit-out area • A filthy kettle, old AC unit, and ancient plug points that don’t even hold a charger • A dark, dingy feel, with iron bars on the windows and what looks like a converted storeroom attached • The linen didn’t even fit the bed properly As a solo female traveler, I felt completely unsafe and extremely uncomfortable in the room. When I raised these concerns and requested the type of room I had last time, I was told, “You didn’t book it.” But again, there was no such option given. I was asked to cancel the stay and move to another hotel — without any refund or resolution offered. Even after repeated calls and emails, the hotel management refused to respond or help. There was no accountability, no ownership, and zero customer care. I’m currently stuck in this room for three nights — and I regret every moment of it. My home is more comfortable and clean than this room. I’m sharing this so that others, especially solo travelers, can be aware of what to expect. Make sure to double-check what room you’re being booked into — and don’t expect much support if things go wrong.

Serene place to stay . Next to Osho aashram in a quite place part of the posh Koregao park area. The rooms are large tidy and with either a balcony or a sit out towards the green lawn . I was Lucky to witness peacock roaming around on the lawns . The only negative is the breakfast . They don't have much choice .

It was a wonderful stay at Sunderban resort.. and the rain made it more enjoyable. We just felt, there had to be one option of Indian food..may be limited..but atleast one. The restaurant serves only Italian cuisine. Other than this..it's the best place to relax. Since it was raining lightly, we had the pleasure of witnessing peacock 🦚...which was really a rare sight for us.

This is the worst place to live in. Here is why: 1. Before booking a room, we had clearly asked (Sakshi)if there is disturbance in the rooms due to the noise due to DJ during Ganpati Festival. This was our major requirement.The lady who answered the call clearly said that there is absolutely no noise heard during Ganpati Festivals at all. We believed that they have sound proof thick structure and we booked the room . Later the room appeared to be noisy during Ganpati festival. To tolerate the constant loud music for 5/6 hours is too much.We feel cheated as we had other options, we did not mind paying more but we needed a quieter place. We were misguided and ended up booking a room here. Then when we called up the reception to ask why we were misguided, the boy at the reception ( suyash) was extremely arrogant while replying . He seemed fine that we were misguided. Wonder how people can argue arrogantly after misguiding their customers. 2. The rooms are facing the road. There is no strong wall boundary separating the road from the hotel lawn. There are simply trees grown around the edge of the lawn.Also inside the hotel gate, there are many smaller hotels nd shops. Any person who enters the hotel gate, or who parks their vehicle outside the hotel ,anywhere on the road, can easily peep into the rooms on the ground floor. Everything else makes no sense when one gets cheated and gets bad treatment thereafter. No apologies whatsoever, plain arrogance. This was extremely level of arrogance experienced by us, anywhere ever in any of our stays . Will never step into this place and discourage all from checking into this place. Do come if you are fine with getting treated badly by the reception staff.

Great hotel Location is very good as it is located in koregaon park. Easy access to all amenities nearby. Really quiet place with peacocks coming here in the morning

Not the best experience. I booked the high class room and there were many Cockroaches inside. The housekeeping said they would eliminate them but didn’t really do anything about it. On top the receptionist tried to trick me into even paying more. Even though I payed already.