Sunny Paradise Resort

Room is small and hygiene is not good. Outside is big and clean. For the budget trip it’s suitable…. service is very nice and staff are very friendly

Very disappointing billing experience I had a very unpleasant experience with Sunny Paradise Ngwe Saung Hotel, mainly due to poor billing management and miscommunication. I checked out at 10:00 AM on 30 November 2025 and waited for the final bill until our cars departed the hotel at 12:00 PM. During this waiting time, I checked multiple times with the hotel staff to confirm that the final bill included the extra bed fee and minibar charges. Each time, I was clearly told that the amount was final and confirmed, and I paid the full amount before returning to Yangon. However, later on, the Yangon office of Sunny Paradise Hotel contacted me, claiming that the extra bed fee was not included in the bill and insisted that I had not paid it. I explained that we had already confirmed this numerous times at the hotel and paid accordingly, but they continued to insist that we must make an additional payment. This situation was extremely frustrating and unprofessional. A hotel should have accurate internal communication and transparent billing, especially after confirming charges multiple times with the guest. Being asked to pay again after checkout and full payment is unacceptable. Because of this experience, I am very disappointed and do not feel confident recommending this hotel to others.

Our group of 60 stayed here for a 2-night company retreat, and the experience was disappointing. The rooms had broken doors, stained towels and bedsheets, and poor bathroom drainage. But the worst part was the terrible service. I was alone carrying a heavy basket of outside food, and when I asked for buggy assistance, both the security guard and the receptionist refused to help simply because the food wasn’t from the hotel. This is completely unacceptable for paying guests. Basic assistance should not depend on where the food comes from. I do not recommend this hotel due to poor cleanliness and unprofessional service.

Check-in is normally at 2 PM, but when we arrived at 4 PM the room was still not ready and we only got it at 5:15 PM. Overpriced for the service provided. Old rooms, poor maintenance, water heater not working, toilet tank refilling very slowly, mosquitoes in the room and disappointing customer service.

A nice place to have a rest with your family. Having the kid area to play, kid swimming pool make the parents cozy and easy to babysit.

I was there in 2024 Sep. I rarely see the Bible in the drawer of every hotel except this one. It warms my heart. I will visit again in next year.

Breakfast is nice, But if you order food from room it was a lot expensive. And if you order food from outside you can serve in room.

One of the best places in Ngwe Saung Beach. Meals are great and place is very cool. Many room choices are available. Compound is nice and huge. Pool is also nice and best for chilling.