Sunset At The Palms Resort

We had the best time at this resort. It was so peaceful and full of beautiful plants and animals. The beach is absolutely gorgeous and just a small walk across the street. The food was slightly repetitive, but still well prepared every time. The service is where this resort shines. The people who work here are genuine and kind. Kevan, the lifeguard was such a great help to us by making sure we had the best time. He was courteous, helpful, friendly and funny. Travis was another awesome employee we met. He worked security and always had a smile ready, and offered any information we needed to make sure our stay was as enjoyable as possible. The ladies and gentlemen at the front desk were so pleasant, even though we bugged them so often. We had a wonderful time and are already dreaming of the day we return. This was our honeymoon, and it was absolutely amazing. Thank you to the staff!!!

Let me preface this review by stating that we’ve traveled extensively and tend to be quite critical when it comes to service and food. We typically don’t return to the same place twice—but in this case, we absolutely would return to **Sunset at the Palms**.||||When friends ask, “How was Jamaica?” my first response is: *the people made it*. You can find sun and beautiful beaches in many places, but it’s the people who truly make the experience unforgettable.||||We wish we had captured every name, because so many individuals made our stay incredible. Here’s our best attempt—short and sweet:||||- **Jason (or Jimmy—whatever you call yourself!)** – Thank you for keeping our wine glasses full and spirits high.||- **Nevado** – Whether it was your big smile, wave, great music, or mango martinis, you excelled.||- **Shirlene** – I’m glad we got to share your birthday. I hope next time *they* make *you* dinner! Your sincerity and warmth were always appreciated.||- **Damion** – Thank you for making our beach days fun and full of entertainment.||- **Odine** – Always greeting us with a smile—thank you.||- **Chef Michael** – Accolades to you and your team. From dinner to beachside lunches, the food was outstanding, and the character of your staff shone through.||- **Andrica** – A true ray of sunshine who kept us laughing, dancing, and simply happy to be around.||||The food was excellent from breakfast to dinner. Take your time at dinner and truly enjoy the experience. Grab a glass of wine and walk the resort at night. Slow down… be thankful… with so many positive experiences, you have no choice.

Sunset At The Palms!|You come as guests… leave as friends… and return as family. Back for the third time!|The beach is unbeatable! Kevon and Jovaine greet us by name! We so appreciate their care of the beach - and us! Lunch at the beach is the BEST! Johannes, Demari, and Jadine are expert cooks! A BIG thank you to Oshane who taught us how to make Jamaican food, and a HUGE thank you to Patrey, the bartender, who kept us happy every afternoon!! | Back at the resort area, every employee aims to please! Johannes and Kayla share the prize for amazing omelettes, and Sylon and Carsell most incredible made-to-order pastas! Don’t miss Chef Showcase, (best meal at The Palms) or Lotus Leaf! Anywhere you eat, you will find a favorite food and delightful servers such as Jamika, the singing server, and Andrica, always with a flower in her hair! | Other unforgettable moments: Welcome Back Dinner, Britney’s Mixology Class (yummy Yellow Bird!), Massage Therapists Sherice and Devina, and the Maintenance Crew (for showing the Monday Night Football Game on the large screen TV). See you all again next year!!|Laurie Moody

We wanted to have a quiet and peaceful place! And they definitely delivered. It’s small but large enough for all the perks large corporate owned resorts. This place exceeded all expectations we had. So happy. A few pointers. Bring some bug bands but only for the evening dinner. Especially if you like to sit close the foliage like we did. If you do not like cats or have allergies maybe not your place there are a few cats that roam the area. Also note that this entire resort is ment to feel like your outside, open air rooms and no doors or windows for the most part. Your room/hut has only shutters with screen no windows. The beach is hands down the best one on the beach line! You may have to walk across the road but it’s amazing and worth it! Everyone is very friendly and happy to see you. Hot water and large bathroom and shower! We will be back!

We visited SATP for 10 days from 6th September and really loved everything about the hotel - as many others have stated the staff absolutely do make this place but I won’t focus in on singling anyone out especially when it’s been highlighted in many previous reviews. ||Location |Negril is beautiful - it’s not as touristy as Montego Bay and we really liked that - the only but would be that because of its quieter, more laid back environment, there are not that many excursions to do locally, some of the tours are a bit further out so you will spend time travelling to and from the trip you choose. That said, Negril & the surrounding area of the resort, is beautiful enough to make you not want to travel far! ||Resort |This place is breathtaking! If you want a true rainforest experience look no further, and expect to enjoy a really personal, private holiday in a small resort where loud, lively entertainment and animation teams are not the thing! We absolutely loved this element and it’s this that will make us return I am sure. ||On that, many many guests have visited SATPs multiple times because they treat returning guests so well, with ‘Returners’ dinners, special wristbands, extra treats and perks - it’s so considered & isn’t something we’ve seen before. ||The environment is divine! Hummingbirds on your patio, frog and bird song to send you to sleep & wake you, the natural soundtrack of the rainforest during your spa treatments, the vendors on the beach - all of it is just amazing! ||The accommodation |The individual cabins add to the private, couples experience, they are comfortable and the bathroom is very spacious. If I had to critique the cabins I’d say they are nearing the point of an upgrade and as we spread out a lot a bit more space in the bedroom area would have been nice. ||The food was repetitive as others have said - we have small appetites so this didn’t bother us at all, the quality was great but perhaps the selection limited - I suspect as it’s a low occupancy hotel, they can’t cook the large variation as there would likely be wastage. ||Every interaction with hotel staff was a joy! ||It’s a very casual place - don’t overpack your best holiday gear, as dinner is relaxed and not at all dressy.||The beach is a 5 min walk across a road - no biggie & it’s a stunning beach, we considered it to be the best along the coast,. Beds are always available- only very minor complaint might be that security need to be ‘on it’ a bit faster to police the beach as you do get passer-by’s stop to admire & then experience, when you have paid to have a private beach it’s a bit disappointing to see those who haven’t paid for that to enjoy it but I know that sounds a bit mean!!||Weather |We experienced a few heavy downpours during our stay - maybe 3 or 4 storms - but whilst it’s a heavy dump of rain, it’s fairly short lived and honestly, just another unique experience in the rainforest! It was humid though - imagine Monica in Friends ‘it’s the humidity!’ so ladies find your hair products as the hotel hairdryer is a bit rubbish!! ||Overall we loved it here - the ‘complaints’ are v insignificant because it’s pretty much paradise here, stop looking now & book in!

If your vacation vision involves a lush, intimate escape without the flash and fanfare of massive resorts, Sunset at the Palms delivers in style. The rooms are so cozy! No concrete jungle. The low-key, adults‑only vibe is amazing. It’s extremely quiet and peaceful and there is no poolside techno music. Which was greatly appreciated. A crossing guard helps guests reach the private beach club which is a short walk across the street. The staff are very attentive and friendly. The staff on the beach also did a great job of keeping the peddlers away. Sunset at the Palms was a romantic, restful haven for us. We definitely preferred its serene Indo‑Caribbean charm over resort spectacle. It’s not the place for loud parties or all-night entertainment—but we valued its personalized service, delectable food, a swim‑up bar, and beachside bliss without crowds, you’ll love it. Ideal for: • Quiet, romantic getaways • Nature lovers and spagoers • Travelers who appreciate a cozy, boutique resort Not ideal for: • Party-seekers craving nightlife • Those wanting beachfront rooms • Guests seeking vibrant entertainment

Truly one of the best vacation stays I have ever had! Every single person on that staff made us feel welcome, went above and beyond and treated us like family. They laughed at all my corny jokes and indulged in all my shenanigans- I’m pretty sure I drove most of them a little nuts. ||I mostly enjoyed the intimacy and tranquility. I love the non-resort feel and all the nature it encompasses. I felt as if I was lost in paradise. The food was delicious and they offer great variety (make sure to try the parfait at the Lotus Restaurant!)||We will definitely be coming back. This place holds a special place in our hearts. ||With love, Shenise & Chamir

Having just returned from 2 weeks at SATP, I can honestly say it lives up to the positive reviews, and more.|As you turn into the hotel off the main road you enter an oasis of tranquility and beauty. This is far away from the typical resort with endless rooms, people and noise. The stunning grounds and unique tree house rooms give you the impression of being surrounded by nature. Beautiful birds chirping in the trees who seem completely unfazed by humans and are happy to ‘pose’ for photos. The tree frogs at night lull you to sleep with their chirping.|The main areas, reception, bars and restaurants are of a similar style and continue the atmosphere of tranquility. The thing that makes this resort even more special are the staff. Everyone from the team who care for guests and grounds are the most friendly and approachable people we have ever met. Nothing is too much trouble and, on most occasions, they anticipate your needs before you even ask. It would be remiss to single out anyone by name, because every single person you meet treat you as a friend or family member.|This is not the resort for people who want loud music and constant entertainment. The reggae music is always there in the background, but of a level which enhances your experience. The evening entertainment is low key and suits the resort.|The beach is over the road from the main hotel, however you are safely seen over the road and through the gate to the hotels private beach by security with a constant smile.|On arrival the beach area is stunningly beautiful, with a lagoon style cordoned off section of sea. Staff immediately assist you to select your preferred sun bed, which they the brush off for you and give you fluffy towels and a small table. Around lunchtime you are provided with a flag which you can push into the sand to alert the staff that you are ready to order drinks and food, both of which are delivered to you.|The only slight issue we came across was in relation to food. My husband is coeliac and as such cannot have anything containing gluten. I had made the hotel aware of this prior to arrival via email, and reminded the concierge on check in. Initially we did have some difficulty determining what he could safely eat, however after a conversation with the executive chef, gluten free pancakes and pasta were provided. At one of the weekly cocktail parties my husband spoke to the General Manager Evatt Bloomfield about the provision of gluten free foods and also the labelling of food on the buffet with ingredients to ensure that possible ingredients which could affect those with allergies, both Mr Bloomfield and the Executive Chef informed us that these changes were going to be implemented. |Apart from this small issue, the food is excellent, particularly at the Chef’s Showcase and Lotus Leaf Restaurant.|The hotel staff say that you will be welcomed back as family on a return visit, and we will certainly be doing that.