Claire J
Google
I had a great massage here—the therapist was skilled, the atmosphere was relaxing, and overall, I was very happy with the service. However, when it came time to pay, I was caught off guard when they demanded a 20% tip, despite the fact that tipping is supposed to be at the customer’s discretion. I was already leaving 15%, which is a generous and standard amount, but the insistence on a higher tip left a bad impression. It’s unfortunate because the actual massage was excellent, but being pressured at checkout takes away from the otherwise positive experience.