Annie W.
Google
CONVENIENT CHECK-IN
Our positive experience at Sunshine Mountain Lodge began right at the base of the mountain. Getting our tickets was great, thanks to Anna and Ellis at the counter who provided excellent service at our check in as well as Xander at our departure. We really appreciated the convenient 15-minute parking area just outside the front lodge lobby, which made unloading our things so much easier after the gondola ride up!
Checking in at the lodge went smoothly. The team was immediately welcoming, and they immediately offered assistance with our items. It was a huge help having our luggage carried up ahead of us, to lighten up our load.
GONDOLA EXPERIENCE
The journey to the lodge is absolutely stunning! The views on the gondola are spectacular, and it really made the arrival feel special. We were particularly impressed with the lift operators: Max was great, friendly, and made sure our belongings as well as we were well looked after. Emma was equally kind and friendly, ensuring we had enjoyed our visit at the end of our stay.
THE LOFT SUITE
The loft suite is an excellent choice for a larger group. The split-level layout is very functional, offering a bathroom on each floor, which is essential for a larger group. Sleeping arrangements include a queen bed and a Murphy bed on the lower level, with an additional queen bed upstairs. The amenities are great, including a gas fireplace, a mini-fridge, and complimentary refreshments such as coffee, hot chocolate, and water bottles. The large windows in the suite offer spectacular lookouts over the chairlifts and ski runs.
SERVICE & FACILITIES
The service continued to be excellent once we neared the top of the mountain. We enjoyed the facilities, including the cozy, communal family room. It was the perfect spot to unwind after being out all day, with its widescreen TV, a lovely fireplace, and plenty of comfortable seating that made us feel right at home.
This level of care extended everywhere. For example, Javiera and Oscar each provided amazing and helpful room service. They were very kind and ensured that our rooms were well looked after and attended to quickly. Honestly, the entire staff from housekeeping to the dining area and were so genuinely friendly! That personal touch and attention to detail really made our stay stand out.
SUMMARY
Sunshine Mountain Lodge is an awesome location for anyone seeking a truly memorable mountain retreat. The combination of stunning mountain views and the attentive, excellent service starting from the front lobby makes this place truly unforgettable! The gondola added charm with the beautiful and spectacular scenery! We traveled as a group and our overall stay was exceptional! A big thank you to your staff!!
Annie W.
Master Reviewer
Local Guide / Google Maps