Super 8 by Wyndham Sudbury ON

This is the worst Super 8 I have ever stayed at. I have stayed at the Super 8 in Sault Ste. Marie and in Red Lake, and the service and state of those hotels was exemplary. My husband and I arrived at the Sudbury Super 8 around 8pm, and while the woman at the front desk was very helpful when we arrived, the state of the room was deplorable. The room smelled like someone had just smoked a cigarette. It was very obvious that the room had not been vacuumed prior to our check in as there were food crumbs and hair covering the floor. The fridge in our room was off when we arrived, and there was mold covering the inside and food residue. The bathroom had not been cleaned properly, there was mold outside and within the shower, and the curtain was covered in mildew. The caulking in the shower was very cracked and very obviously has been so for a long time. The vanity and sink had not been cleaned properly as there were obvious markings left behind from the previous guest. The "continental" breakfast was anything but - the options were limited to cereal, yogurt, and a waffle maker. There were zero gluten free options, dairy alternatives, or decaf coffee, and this was an issue as my husband has several food allergies. He was not able to eat anything for breakfast. The continentel breakfast was a main reason we stayed here, so this was a waste of money. There was also no protein option available, not even a hard boiled egg. Also, the man working at the front desk was watching videos on his phone very loudly while we were trying to have our coffee. This was so disrespectful! Do yourself a favour and stay somewhere else. We will be reporting this location to the Sudbury District Health Unit. The amount of mold is entirely unacceptable. Start actually caring about the health and safety of your guests. This service is inexcusable for the price of the rooms. Do better.

I stayed here for a week. Hotel looks run down from the inside. The rooms were not cleaned properly visible signs of the last guest. TV had no remote, microwave was from the 80s, fridge was dirty. Before laying in the bed I checked the sheets good thing I did. What I found isn't for anyone with a week stomach. Stains all over the top blanket has some nasty spot with what look like dog hair on it. Lifted the mattress just to check it out looked like a murder scene. I ask for new sheets the guy came to the door handing me new sheets they were off white looking so I know they were not the cleanest. At that point I couldn't trust any thing they gave me so I just went to Walmart to buy a comforter set for $40. Such a waste just so I could sleep comfortable. The breakfast wasn't much. Overall you guys can do better Super 8.

This was the absolute worst stay I have ever had. There were dirty socks found left behind by housekeeping in a very open area. |No one responded to complaints and I couldn’t leave as it was the only room in the city. |Then the next day the shower didn’t work. The hot water screeched coming out and then the shower itself would not stay on. |I have asked for a call from the manager as front desk told me best they could do as a 25 percent discount on a future stay. I would never return. I also did not eat breakfast as if housekeeping couldn’t vaccuum a carpet I certainly wouldn’t trust the food safe standards. |I will be leaving negative feedback on every platform I can to go along with the rest of the negative reviews id sincerely hoped were wrong. |Front desk told me the socks were easy to miss - with a vacuum ??|I would have left that night if there had been anything else in Sudbury at all , but I knew there wasn’t. For 245.00 it was completely unacceptable-

Our team of 20 coworkers stayed here for a week on business, renting 10 rooms. We arrived around 4:30 p.m. to find that most of the rooms hadn’t been cleaned, and housekeeping was unavailable. Several coworkers had to be moved after discovering blood stains on their sheets. Many of us were so disgusted by the overall lack of cleanliness that we slept in our clothes and hoodies.||In my room, the fridge made loud screeching noises all night, making it impossible to get any proper rest. The “breakfast” consisted only of coffee, tea, and toast—no fruit, no protein options, nothing remotely substantial.||By the fifth night, five of our rooms checked out early because we couldn’t tolerate it any longer. We travel extensively across Ontario for work and have never encountered a hotel in such poor, run-down conditions.||Avoid this place at all costs. I honestly can’t imagine a homeless shelter being much worse.

Dirty motel. Broken hair dryer in bathroom, burned 6 way plug adapter still used to power lights, TV and fridge. Small terrible pillows, awful coffee in room. Garbage at side entrance overflowing onto ground for 3 days straight (still un-emptied on checkout) Bedding from a room left in hallway (no cleaners or carts in sight... they were there for better part of day). Unpleasant overall.

This was probably the worst experience I’ve had at a hotel. It just looked gross. The toilet was so close to the wall it was kissing it. Bed bug poop on the mattress. Don’t even get me started on the pillows, it’s like they gave us 3 tiny pillow cases filled with dryer lint. I’m seriously about to go to the emergency for a cervical collar. The dude at the front was pretty chill. Room was wicked overpriced but I needed a place to crash on my 1500km hour road trip. I’d rather have slept in a Walmart parking lot. 0/5 Awful. Avoid if possible.

Front desk help was very nice. Hallways smelled like a combination of mold and cigarette smoke. Rooms smelled moldy. Our room was not very clean. I know they had cleaned it because the floor was still damp from being mopped. Towels were old and not white. Bed clothes were old. Permanent stains on the sheets. Bedcovers old. Lampshades were stained with what looked like blood. There was a mouse bait box by the dresser. There were long black hairs stuck to the walls of the shower. The fabric bath mat for outside the tub had permanent stains. The rubber mat for inside the tub was covered in mold stains. Toilet paper holder was missing. Exterior pane of double window was broken and had tape on it. The light switches and areas around door handles were grimey. Our TV control did not work. We didn’t try their breakfast due to our observations of lack of attention to cleanliness. Parking lot was littered. Would never stay there again.

Rooms were shabby. Sheets could use replacing. Breakfast was extremely basic. Cereal bagel yogurt, no protein. Hallways extremely poorly lit... my elderly mother missed the last step and twisted her ankle due to the darknes.

It was an okay hotel for the price Room and bathroom were clean My only complaints: One of the stairwells smelled like.... An outhouse And the breakfast! The waffle machine was covered in waffle batter because the cup that was provided was too big so people filled it up and overflowed the machine Garbage from breakfast on the counter in the lobby Workers were there not bothering to clean it up Also not affecting my review, but the layout of the building is so odd

I booked a room. I was in a car accident and phoned to cancel. They refused my cancellation and charged me for one night because I did not cancel through the web site. The accident was on Wednesday. The reservation was for Thursday night. I was discharged from the hospital on Sunday

Place definitely has bed bugs was woken up in the middle of the night extremely itchy !!!! And was bite on my face disgusting housekeeping also walked into my room so unprofessional! Place is nasty mold in the fridge do better people !!!!

I give it a minus 11. Thanks Super 8 for all the help with the price gouging incident in Sudbury. My daughter and her new born and Gramma were travelling home. 20 hours in a car with a new born. I'm sure most mothers can relate this is not the greatest trip to take. Feeding and changing constantly. Well they stopped for the night and needed a well deserved rest. 328$ ‍. I complained about it and head quarters said they will get to the bottom of it. Because they only see a charge of $128 so where did the rest of the money go to? Here is the polite response. Hi Scott., Thank you for bringing this to our attention. Rest assured, I have shared your experience with the management of the property under reference number 4607638. Please expect to hear from the property management team within 10 days. We will continue to monitor your concern to ensure a proper resolution. We do see the screenshot of the transaction, but would also like a copy of the actual hotel receipt as well. Thank you, Sandra Hello Scott, Thank you for following up with us regarding your concern. This property is independently owned and operated under a franchise, and its management is responsible for meeting Super 8 standards. We appreciate you taking the time to let us know where this property could improve. We are committed to assuring that all Super 8 properties provide superior service and quality accommodations. Your comments have made us aware of an instance when one of our properties did not meet a valued patron's expectations. The information that you provided will be shared with the property's management. After a review of your concern, the best resolution would be achieved by direct communication between the property management and yourself. Please contact the property management team at 1-705-980-0870 or email sales@super8sudbury.ca Please accept our most sincere apologies for what you have experienced, and for any inconvenience this may have caused you. Sandra

If I could give this hotel 0 stars, I would. This review is very late (it is now June and we were there in February) but I was on the app so I figured I should catch up. I went with my boyfriend and service dog as we were moving from Ontario to Manitoba (a 24 hour drive). The front staff seemed bored with us and shoved us into a pet friendly room. Seeing as my dog is well groomed, trained to not get on beds in hotels and the law that says that hotels can not charge pet fees for service dogs, this was disappointing in itself. The hallways were dimly lit and dirty. The room itself looked like it had not been vacuumed. The shower leaked like crazy, soaking my dogs harness which we needed for the next day. The towel bar in the bathroom fell out of the wall, and it was obvious it had done that many times before, so I just stuck it back up to avoid getting charged for that. Luckily my dog is trained with a strong leave it as there were bits of food between one of the beds and the wall. There were stains on the walls that definitely looked like blood. The appliances were dirty and could use to have been replaced. There were dogs barking and loud people in the hallway all night. The parking lot was also gross. Over all, I would not recommend this hotel, especially if you are travelling with a dog, service dog or not. We will never be returning and for sure will not be supporting Super 8 motels from now on.

Stayed here well moving a family member into residence for university and was given a "pet friendly room" (we were traveling with our dog). I use the quotes because there were a few issues with calling it that. A- it was on the second floor no where near a exit to take him out easily. B- there was no accommodations in the room for a pet. C- Garbage wasn't fully picked up so my dog also got sick on a Tim hortons bag. The room wasn't very clean, the toilet seat wasn't attached to the toilet. The hotel was under construction and the people working there were up late have a little party right near our window. The halls reeked of weed and cigarettes. I wanted to get a simple drink and all three vending machines were broken so I lost money in them, both ice machines were broken too. The stay was so bad we left a day early not wanting another night there.

For a 120 dollar/night hotel, I had no issues. The place was clean. Had one room out of the five nights I stayed there that had a bit of a funk -- but overall no issues. Didn't partake in the continental breakfast, so I can't speak to that, but no matter which floor I was on, the wifi was strong. All the front desk were super nice and if i have to stay in Sudbury for awhile longer.... I'll be back.

My husband and I enjoyed are stay at Super 8 in Sudbury. The room was quiet and clean. The person at the front desk was helpful and friendly. And they offer 24 hour coffee - caf and decaf! :) Very good location at the 4 corners.

Despite other reviews which convinced us this would be a semi-decent place to stay for an night we found otherwise. If I could rate this 0 stars I would. We got to the room and immediately noticed a horrendous smell. We found mold on the ceiling from obvious water damage and the outlet by the bed was hanging out of the wall. MUSHROOMS we're growing out of the wall by the stairs just outside our room, if you ask me that is a serious health concern. We immediately found a new place to stay and left, not feeling comfortable staying in the room or leaving our dog there. The only reason why I would ever possibly rate this more than 0 stars is the fact that the man working upfront gave us a full refund (as he should) and that it was dog friendly. Don't spend your money here when you can find a nicer hotel down the road for a little more.

This was such a nice place to stay the night. It was clean, the decor was updated, and they had a free breakfast (though we were unable to eat it becuase we didn't get up in time). I would stay here again and recommend it to others.