Super 8 by Wyndham Sudbury ON

Was in the lobby for 15-20min waiting for a front desk clerk as there was no one there to check in. Once checked, the beds were bowed, the sheets/cover were stained and had holes, the tub and the shower curtain were full of tiny black hairs. I called the front desk and they switched to a king size room. The bed was better. Ot was cleaner but then noticed a dirty plastic fork on the ground by the couch. The curtains had black dirt roads n them.

To be clear the girl at reception was great and tried her best.|I booked the room 2 days before our arrival, King bed 1st floor. We arrived on the Saturday and were told that the king bed in our room did not have a frame. The frame had broke and had not been replaced, she said it was used for disabled guests? I requested an alternate room with a bed that had a frame and was given a queen room on the second floor. |We went to the room and noticed that there was supposed to be 2 queen beds in the room and one had been removed, that was OK. The bed was slanted downwards. When I went in the bathroom, there was soiled toilet paper sitting next to the little soap package on the towel hung over the side of the tub, there were black marks on the white towels and the toilet bowl had feces stuck on it....ugh! |I called reception and explained the situation and she agreed to find another room. The only room available was the king with no frame, so we took it. When we entered this room with the girl, we noticed that there were only 3 couch-cushion-sized pillows on the bed, so requested more pillows. The girl also found and removed a towel from the bathroom with black marks on it. The fridge was making a loud noise and the girl reached in and turned the freezer off and on and said "yes, you will need to turn it off and on when it does this, but remember to turn it back on otherwise there will be water everywhere". The fridge played its loud tune off and on throughout the night.|We immediately received 2 more crappy old pillows and one fresh towel and after she left we noticed there were no cups in the room (with the exception of one coffee cup), no sugar or coffee creamer, no wash cloths, only 1 hand towel and no hairdryer (remains of a bracket was still there). The floors and the couch had not been vaccummed.|The coffee at breakfast was watered down and breakfast was toast, cereal and waffles. No fruit or yogurt, not a deal breaker, but a decent cup of coffee is.|We have stayed here many times in the past with no issues, but we will not be returning.

Room was not cleaned, stained linens. No comforters. Front desk denied extra blankets, toilet paper or fresh linens upon request. No coffee maker, rude service, very limited breakfast and hazardous to kind and animals due to several illegal substances (pieces of different drugs) scattered on the floor vending machine and ice was not available .. This place has basically become the equivalent of the Canadiana... but service is slightly better.

We stayed for the weekend. The service from the front desk was amazing. They were very helpful and friendly. The rooms were okay, though their was a leftover food container in the fridge from a past occupant. The beds weren't the comfiest but the location was very good and the price was fair for a two night stay. The complimentary breakfast was great, coffee, tea, waffles and waffle maker, toast, bagels and a few kinds of cereal.

The rooms are vandalized with graffiti, cigarette burns in the blankets, no back cover on the toilet, stained sheets, and so on but way too many things to mention. The evening and weekend staff are rude and unaccomodating. I'm here on a 6 day reservation, they told me I don't get my complimentary breakfast for some reason that they kept telling me a differnt reason for why, when the normal staff told me when I can get it daily upon checking in. They do not clean the room, or bring towels unless you hassle them to do it. Totally disappointed and grossed out by this place. I have, what I think are, bed bug bites all over my hands and arms which got worse the longer I was here. DO NOT STAY HERE!!!!!

What a nice surprise this motel was. Booked last minute & couldn't have gone smoother. Room decor a bit dated but so what? - it was spotless (and I'm fussy). There were plenty of hockey teams booked in but we didn't hear a peep. Energetic & couteous manager & staff. Walking distance to the great Buzzy Brown's Brasserie. Looking forward to returning!

Positive: "" Negative: No microwave, lamp had a broken shade, broken toilet, burn holes in the comforter/bedding sets. After the 14th, super 8 cost went up to $240/per day for 2 days & wouldn't accept my online reservation I booked from the 16th to the 19th.

After driving for nine hours on our way west we stopped in Sudbury and chose the Super 8. The young lady that helped us was Kirstyn. From the get go, Kirstyn was patient, kind, helpful, informative, and most of all happy to see us. Important to recognize a young lady who exuded professionalism and maturity. Long story short, the reviews that are posted unfortunately did not have Kirstyn at the front desk. The room was big, beds were comfortable, and the washroom was huge. Thank you Kirstyn for the great service and we wish you all the best in your future endeavors and continued career with Super 8

I booked a room. I was in a car accident and phoned to cancel. They refused my cancellation and charged me for one night because I did not cancel through the web site. The accident was on Wednesday. The reservation was for Thursday night. I was discharged from the hospital on Sunday

Place definitely has bed bugs was woken up in the middle of the night extremely itchy !!!! And was bite on my face disgusting housekeeping also walked into my room so unprofessional! Place is nasty mold in the fridge do better people !!!!

I give it a minus 11. Thanks Super 8 for all the help with the price gouging incident in Sudbury. My daughter and her new born and Gramma were travelling home. 20 hours in a car with a new born. I'm sure most mothers can relate this is not the greatest trip to take. Feeding and changing constantly. Well they stopped for the night and needed a well deserved rest. 328$ ‍. I complained about it and head quarters said they will get to the bottom of it. Because they only see a charge of $128 so where did the rest of the money go to? Here is the polite response. Hi Scott., Thank you for bringing this to our attention. Rest assured, I have shared your experience with the management of the property under reference number 4607638. Please expect to hear from the property management team within 10 days. We will continue to monitor your concern to ensure a proper resolution. We do see the screenshot of the transaction, but would also like a copy of the actual hotel receipt as well. Thank you, Sandra Hello Scott, Thank you for following up with us regarding your concern. This property is independently owned and operated under a franchise, and its management is responsible for meeting Super 8 standards. We appreciate you taking the time to let us know where this property could improve. We are committed to assuring that all Super 8 properties provide superior service and quality accommodations. Your comments have made us aware of an instance when one of our properties did not meet a valued patron's expectations. The information that you provided will be shared with the property's management. After a review of your concern, the best resolution would be achieved by direct communication between the property management and yourself. Please contact the property management team at 1-705-980-0870 or email sales@super8sudbury.ca Please accept our most sincere apologies for what you have experienced, and for any inconvenience this may have caused you. Sandra

If I could give this hotel 0 stars, I would. This review is very late (it is now June and we were there in February) but I was on the app so I figured I should catch up. I went with my boyfriend and service dog as we were moving from Ontario to Manitoba (a 24 hour drive). The front staff seemed bored with us and shoved us into a pet friendly room. Seeing as my dog is well groomed, trained to not get on beds in hotels and the law that says that hotels can not charge pet fees for service dogs, this was disappointing in itself. The hallways were dimly lit and dirty. The room itself looked like it had not been vacuumed. The shower leaked like crazy, soaking my dogs harness which we needed for the next day. The towel bar in the bathroom fell out of the wall, and it was obvious it had done that many times before, so I just stuck it back up to avoid getting charged for that. Luckily my dog is trained with a strong leave it as there were bits of food between one of the beds and the wall. There were stains on the walls that definitely looked like blood. The appliances were dirty and could use to have been replaced. There were dogs barking and loud people in the hallway all night. The parking lot was also gross. Over all, I would not recommend this hotel, especially if you are travelling with a dog, service dog or not. We will never be returning and for sure will not be supporting Super 8 motels from now on.

Stayed here well moving a family member into residence for university and was given a "pet friendly room" (we were traveling with our dog). I use the quotes because there were a few issues with calling it that. A- it was on the second floor no where near a exit to take him out easily. B- there was no accommodations in the room for a pet. C- Garbage wasn't fully picked up so my dog also got sick on a Tim hortons bag. The room wasn't very clean, the toilet seat wasn't attached to the toilet. The hotel was under construction and the people working there were up late have a little party right near our window. The halls reeked of weed and cigarettes. I wanted to get a simple drink and all three vending machines were broken so I lost money in them, both ice machines were broken too. The stay was so bad we left a day early not wanting another night there.

For a 120 dollar/night hotel, I had no issues. The place was clean. Had one room out of the five nights I stayed there that had a bit of a funk -- but overall no issues. Didn't partake in the continental breakfast, so I can't speak to that, but no matter which floor I was on, the wifi was strong. All the front desk were super nice and if i have to stay in Sudbury for awhile longer.... I'll be back.

My husband and I enjoyed are stay at Super 8 in Sudbury. The room was quiet and clean. The person at the front desk was helpful and friendly. And they offer 24 hour coffee - caf and decaf! :) Very good location at the 4 corners.

Despite other reviews which convinced us this would be a semi-decent place to stay for an night we found otherwise. If I could rate this 0 stars I would. We got to the room and immediately noticed a horrendous smell. We found mold on the ceiling from obvious water damage and the outlet by the bed was hanging out of the wall. MUSHROOMS we're growing out of the wall by the stairs just outside our room, if you ask me that is a serious health concern. We immediately found a new place to stay and left, not feeling comfortable staying in the room or leaving our dog there. The only reason why I would ever possibly rate this more than 0 stars is the fact that the man working upfront gave us a full refund (as he should) and that it was dog friendly. Don't spend your money here when you can find a nicer hotel down the road for a little more.

This was such a nice place to stay the night. It was clean, the decor was updated, and they had a free breakfast (though we were unable to eat it becuase we didn't get up in time). I would stay here again and recommend it to others.