Super 8 by Wyndham Sudbury ON

Was in the lobby for 15-20min waiting for a front desk clerk as there was no one there to check in. Once checked, the beds were bowed, the sheets/cover were stained and had holes, the tub and the shower curtain were full of tiny black hairs. I called the front desk and they switched to a king size room. The bed was better. Ot was cleaner but then noticed a dirty plastic fork on the ground by the couch. The curtains had black dirt roads n them.

To be clear the girl at reception was great and tried her best.|I booked the room 2 days before our arrival, King bed 1st floor. We arrived on the Saturday and were told that the king bed in our room did not have a frame. The frame had broke and had not been replaced, she said it was used for disabled guests? I requested an alternate room with a bed that had a frame and was given a queen room on the second floor. |We went to the room and noticed that there was supposed to be 2 queen beds in the room and one had been removed, that was OK. The bed was slanted downwards. When I went in the bathroom, there was soiled toilet paper sitting next to the little soap package on the towel hung over the side of the tub, there were black marks on the white towels and the toilet bowl had feces stuck on it....ugh! |I called reception and explained the situation and she agreed to find another room. The only room available was the king with no frame, so we took it. When we entered this room with the girl, we noticed that there were only 3 couch-cushion-sized pillows on the bed, so requested more pillows. The girl also found and removed a towel from the bathroom with black marks on it. The fridge was making a loud noise and the girl reached in and turned the freezer off and on and said "yes, you will need to turn it off and on when it does this, but remember to turn it back on otherwise there will be water everywhere". The fridge played its loud tune off and on throughout the night.|We immediately received 2 more crappy old pillows and one fresh towel and after she left we noticed there were no cups in the room (with the exception of one coffee cup), no sugar or coffee creamer, no wash cloths, only 1 hand towel and no hairdryer (remains of a bracket was still there). The floors and the couch had not been vaccummed.|The coffee at breakfast was watered down and breakfast was toast, cereal and waffles. No fruit or yogurt, not a deal breaker, but a decent cup of coffee is.|We have stayed here many times in the past with no issues, but we will not be returning.

Room was not cleaned, stained linens. No comforters. Front desk denied extra blankets, toilet paper or fresh linens upon request. No coffee maker, rude service, very limited breakfast and hazardous to kind and animals due to several illegal substances (pieces of different drugs) scattered on the floor vending machine and ice was not available .. This place has basically become the equivalent of the Canadiana... but service is slightly better.

We stayed for the weekend. The service from the front desk was amazing. They were very helpful and friendly. The rooms were okay, though their was a leftover food container in the fridge from a past occupant. The beds weren't the comfiest but the location was very good and the price was fair for a two night stay. The complimentary breakfast was great, coffee, tea, waffles and waffle maker, toast, bagels and a few kinds of cereal.

The rooms are vandalized with graffiti, cigarette burns in the blankets, no back cover on the toilet, stained sheets, and so on but way too many things to mention. The evening and weekend staff are rude and unaccomodating. I'm here on a 6 day reservation, they told me I don't get my complimentary breakfast for some reason that they kept telling me a differnt reason for why, when the normal staff told me when I can get it daily upon checking in. They do not clean the room, or bring towels unless you hassle them to do it. Totally disappointed and grossed out by this place. I have, what I think are, bed bug bites all over my hands and arms which got worse the longer I was here. DO NOT STAY HERE!!!!!

What a nice surprise this motel was. Booked last minute & couldn't have gone smoother. Room decor a bit dated but so what? - it was spotless (and I'm fussy). There were plenty of hockey teams booked in but we didn't hear a peep. Energetic & couteous manager & staff. Walking distance to the great Buzzy Brown's Brasserie. Looking forward to returning!

Positive: "" Negative: No microwave, lamp had a broken shade, broken toilet, burn holes in the comforter/bedding sets. After the 14th, super 8 cost went up to $240/per day for 2 days & wouldn't accept my online reservation I booked from the 16th to the 19th.

After driving for nine hours on our way west we stopped in Sudbury and chose the Super 8. The young lady that helped us was Kirstyn. From the get go, Kirstyn was patient, kind, helpful, informative, and most of all happy to see us. Important to recognize a young lady who exuded professionalism and maturity. Long story short, the reviews that are posted unfortunately did not have Kirstyn at the front desk. The room was big, beds were comfortable, and the washroom was huge. Thank you Kirstyn for the great service and we wish you all the best in your future endeavors and continued career with Super 8