SuperPark Singapore

It was very fun filled experience. We took birthday package for my daughter's bday celebration. Herself and her friends enjoyed it a lot. Lot of activities with full of fun. Adults also liked it. Suggest to book weekdays as it was less queue and kids can repeat the activities. look forward to visit again.

I have been to SuperPark many times but today was extra special with dear Ms Dalifah assisting us. I was a little flustered and she was so patient and explained to me on the costs and options. I took my time and she was so patient and so professional and caring towards my situation. I truly commend her for her absolutely fantastic customer service and to be honest it's very refreshing to meet such service superstars like Ms Dalifah! Please recognise her for her efforts and service excellence. 5 stars for SuperPark and 5 Stars for Ms Dalifah!

It was alright. On sunday this place close at 8pm so we would recommend coming earlier to enjoy the full suite of facilities offered at this place. There are mega slides, two steory high, cars and even station for the young ones to play. It makes a good experience for both adult and children. Definitely recommend for families to spend their time here. It is located at tower 2 at suntec city.

It was a very fun weekend for my girls and her friends whom we invited to celebrate my younger girl's 9th birthday. The check-in process was seamless and the staff present were very pleasant and understanding. They allowed us to set up our room 15 mins before our slot and was also very patient and understanding when our slot over-ran by more than 15 mins. Will definitely be back to have more parties.

Incorrect information on rules. The rules mentioned needed full grip socks and did not mention the need of super park socks . It was only mentioned specifically at the counter when entering the park. I had to spend 14 dollars to buy super park socks when I feel that my own full grip socks are even better quality compared to the super park grip socks. I understand it is for safety but I seriously find no problem in wearing other brand socks as long as the socks are full grip. To mention, it seems that only super-park has this rule compared to other indoor playgrounds.

Quite packed. Need to queue for most games. 2hrs is enough as its not alot to do. Good 1st time experience with many staff on duty. Doubt will come again as we played all already.

My first visit since Superpark underwent renovation. Previous visit was in Apr 2024. I was kinda shocked by how much smaller it has become especially the play area for kids under 100cm. I recall the original playground was easily 10x the current size and offered lots of variety and experiences for the younger kids. And there was strict control in granting access to kids of the acceptable height. However, today's visit was quite disappointing and chaotic. Older kids frequently visited the ball pit area which is the only play area for kids under 100cm. Although a staff member would sometimes dropped by and requested these kids to exit, it was clear the current control measure was insufficient. I would suggest parents with young kids should explore other more appropriate venues.

Visited SuperPark Singapore on a Saturday (peak hours) with my family of three. We bought a 2-hour ticket (12–2pm), but a noticeable portion of our paid time was wasted due to queue and station closures. At around 12:45pm, we went to the Pedal Cars attraction, only to be told it was closed until 2pm with no prior notice or guidance at the entrance. We’re asked to go for rock climbing attraction that opens at 1pm, but also another queue to go in, and not an activity we would enjoy. We later understood this was due to manpower and space planning limitations, meaning only one station could operate at a time. I could accept this during non-peak hours, but not on a Saturday when full-priced tickets are charged. If users can only play certain attraction at certain timing, this should be communicated upfront when tickets are being bought or have someone to guide or show attraction timing. SuperPark is not cheap compared to other playgrounds, especially for families. We enjoyed SuperPark before the renovation, but post-renovation the experience has clearly declined. Better off going other places.