SuperPark Singapore

The street games football area is unsafe for younger kids. Although there was a staff member manning the station, it was as good as having no one there. He looked like a temp just clocking hours, occasionally checking his phone or wandering off to chat with other staff. I saw older kids kicking the ball with so much force that it hit younger kids hard. The staff witnessed it but simply called out softly, “Are you okay?” The boy didn’t even hear him. He should have walked over and checked properly and made sure the child was alright. Younger kids often don’t know how to react when they’re hurt. At the very least, the staff should have reminded the older kids to be more considerate when playing with younger ones. My son ended up being hit hard in the head by a ball kicked. When I asked about safety measures for mixed-age play, the staff shrugged and replied in a nonchalant tone, “Uh don’t have… this one all free play.” Speechless. Even with waivers, proper supervision and basic safety guidelines should be in place. Without proper monitoring and clear safety measures, it’s only a matter of time before a serious accident happens.

It was very fun filled experience. We took birthday package for my daughter's bday celebration. Herself and her friends enjoyed it a lot. Lot of activities with full of fun. Adults also liked it. Suggest to book weekdays as it was less queue and kids can repeat the activities. look forward to visit again.

Quite packed. Need to queue for most games. 2hrs is enough as its not alot to do. Good 1st time experience with many staff on duty. Doubt will come again as we played all already.

My first visit since Superpark underwent renovation. Previous visit was in Apr 2024. I was kinda shocked by how much smaller it has become especially the play area for kids under 100cm. I recall the original playground was easily 10x the current size and offered lots of variety and experiences for the younger kids. And there was strict control in granting access to kids of the acceptable height. However, today's visit was quite disappointing and chaotic. Older kids frequently visited the ball pit area which is the only play area for kids under 100cm. Although a staff member would sometimes dropped by and requested these kids to exit, it was clear the current control measure was insufficient. I would suggest parents with young kids should explore other more appropriate venues.

I have been to SuperPark many times but today was extra special with dear Ms Dalifah assisting us. I was a little flustered and she was so patient and explained to me on the costs and options. I took my time and she was so patient and so professional and caring towards my situation. I truly commend her for her absolutely fantastic customer service and to be honest it's very refreshing to meet such service superstars like Ms Dalifah! Please recognise her for her efforts and service excellence. 5 stars for SuperPark and 5 Stars for Ms Dalifah!

Asked for cashier’s name to write accurate review. Claimed to be “Pikachu” 😻.. Amazing service, attentive and acknowledges guests the moment they approach the main counter. Wonderful lady which brings smiles and laughter to an otherwise already joy-filled superpark!

It was alright. On sunday this place close at 8pm so we would recommend coming earlier to enjoy the full suite of facilities offered at this place. There are mega slides, two steory high, cars and even station for the young ones to play. It makes a good experience for both adult and children. Definitely recommend for families to spend their time here. It is located at tower 2 at suntec city.

Since when Superpark management allow those marketing guys to disturb parents peace with their kids !!! This a place is strictly for for kids to have fun & enjoy ,and as a parent i don’t need anyone to approach me to sell me any type of services while I’m bonding with my kid, because we have a limited time in the park, and this time is paid with money , so I don’t appreciate anyone who try to waste my time and money !! So if the management keep allowing diffident type of sales people to go in and bother the parents then we won’t bother to come back anymore . Thank you .