Nathan
Google
I have to give two stars. Here’s why:
At first glance, everything looked great, so much so that I even offered to refer them to others. But once the interior dried, I saw the real results.
When they shampooed and conditioned my seats, they didn’t use a wet-vac to extract the moisture. Because of that, I now have more stains on my seats than I did before the wash.
I paid over $200 for the car to be soaked with chemicals and left to air dry. I also paid $75 dollars for a biohazard fee becuase of toddler urine accident in the back seat. I’ll pay a premium, but I expect premium results.
My dash and interior had visible residue and streaks. Even my windows somehow were messy after I finally got in the car and started driving.
Some areas were still completely wet, and I had to finish drying it myself. There were also missed spots that I was shocked to see were not hit on the seats.
Again, when you get a detail, everything is fresh, so you give the head nod, you say hey appreciate it and keep it moving becuase it looks good in the moment.
Had the stains been there before my service, I wouldn’t even waste my time writing this. It essentially felt like this was something I could’ve done myself.
I held off writing this to give it a chance to dry out fully, hoping I wouldn’t need to leave a negative review. They were polite and worked hard in the heat. The customer service is there when you call but the output needs to match.
Ultimately, The results didn’t match the price, and definitely didn’t earn the referrals I was ready to give them. Disappointing. *Pictures are after the chemicals have dried*