Kaitlyn L.
Google
Yesterday, my mom and I were shopping in the store, something we do often. When we went to purchase a dress, we realized her wallet was missing. She had just taken out cash and my heart sank. We searched everywhere, and one of the sales associates went above and beyond to help us.
She searched the entire store with me, even outside, and never once acted annoyed or impatient, even when my mom became really stressed. She was calm, kind, and so comforting the entire time. What meant even more is that she remembered my mom from a previous visit and had already been so sweet and attentive to her even before anything happened.
My mom has very low vision and some health issues, and this associate treated her with patience, warmth, and genuine care. After about 30 minutes of searching, we eventually found the wallet in the car, but the way we were treated during that time meant so much to us.
You come here for the beautiful things, but it’s the people who work here that make the experience truly special. So grateful for the kindness we experienced.