Stefan Seferovic
Google
Why do people complain, it's nonsense.. If you couldn't do wine tasting because you didn't book it -> it's your fault, isn't it? If they were 'slow' to serve you -> why are you in a hurry while on holidays AND in such beautiful environment? If they seem 'arrogant' -> would you blame them for being proud after building such a quality business in 20 years from scratch?
I actually only encountered kindness, professionalism, high standards. The architecture of the winery is absolutely incredible, the tour was well explained and our guide was happy to answer dozens of questions from me (I am curious, yes). The wines were, in order: very good, amazing, delightful.
These people deserve 5 stars. If you rate them less it's because you are inexperienced with the world of wine.
Small suggestion to the winery, during tasting: if you leave half-empy bottles on display, after serving the guests their tasting doses, do come back to them asking them which wine they liked best and if they'd appreciate a small top-up.
I say this for two reasons - you won't serve new guests with opened bottles (I assume) and it will definitely increase the chances of someone leaving with 1 (or more) bottles.