Surrender

One guy part of staff (tall noodle-y guy with short hair, American sounding accent) was rude, completely ruined my experience and evening. I was just browsing through the clothes like I normally would, and he told me to do it more gently so that I wouldn’t damage the railing they were hanging on. Not even the clothes, but the RAILING. It made me feel like I was tiptoeing around a museum where I had to be careful not to damage precious treasures, instead of a customer inside a clothing boutique whose presence is valued and respected. Maybe get a better quality railing so customers can browse more freely?! After reading previous reviews regarding staff’s attitude, I’m perplexed why, if you want people to drop $ at your store staff should be a lot more pleasant so customers like myself, who aren’t just purchasing clothes just to spend money but also there for a nice experience, aren’t driven away. P.S. I have worked retail myself and understand that sometimes you may have an off moment and some days you’re confronted with challenges but I would still not treat a customer this way.

Zero star if we can. Was greeted by one of the male staff with “We are CLOSED” when we arrived at 845pm. After detailed verification to find out that they officially ends at 9pm. Male staff replied they leave at 9pm sharp - then comes a female staff who stretches her arm across and between us, to reach her phone, while we were having the convo = rude and uneducated. Then we were told we can still enter the store but they won’t be able to conduct additional sales bcos they have alr “chained out” the full settlement for the day. The rude Female staff who stretches her arm across us for her mobile phone ask us “Anything you wish to purchase?” in a disrespectful way as we stepped out of the store. As you can see, its all about them, them and them. Customers have to please THEM. These bunch of staff forgot we can fall back to online platform on various sites!

Tbh staff was rude when I was there previously. And the stuff is exorbitant. Some brands are even more expensive than buying from resellers :S

Odd selection of high-fashion and ripped-up gear. Lots of money, but if you want this kinda style, it's probably great.

Great to see a change of staff as teh previous staff were arrogant like turd

nice store, too pricey tho

Too small a shop with limited selections

Agreed with the customer service posted by others