BORSA HASTASI
Google
It was one of the restaurants we had been visiting for years. Every time we came to Beachwalk, we would stop by once, twice, sometimes even three times a day. For our 2025 trip to Bali, we chose this place for our first meal because it was familiar, and we trusted it.
However, as soon as we stepped inside, we were met with disappointment. The restaurant was unbearably hot—nothing like before. It was no longer being properly cooled. When we asked why, they told us it was due to an issue with Beachwalk Mall and that they were trying to cool the place down with their own means. But honestly, despite their efforts, it still felt like a sauna inside.
The decline in cleanliness was even more shocking. The high hygiene standards we had once appreciated were no longer there. Tables weren’t as clean, and the cutlery was handled carelessly. For instance, the spoon I was given had a very obvious fingerprint on it—as if someone with dirty hands had just grabbed it. I immediately asked for a replacement, which they provided, but if they were serving utensils like this, I could only imagine what was happening in the kitchen. Jokingly speaking, they might as well be wiping them with spit. Of course, that’s just a joke, but still, if they’re this careless with a spoon, I wouldn’t have high expectations for overall hygiene.
As for the food, the taste was mediocre at best—not the same quality as before. On top of that, almost everything we asked for was “sold out.” The strange part is that some items had been “sold out” for years. Even last year, and the year before, they had claimed not to have certain dishes. It seems they never actually serve these items but keep them on the menu as some sort of prestige illusion. However, this is misleading and underestimates the intelligence of customers. People come expecting to try something from the menu, only to be told it’s unavailable—it’s a dishonest tactic.
One of the biggest disappointments was their declining hygiene standards. We requested a high chair for our child, but the one they brought was so filthy that we couldn’t believe it. They offered to wipe it down, but honestly, it should never have been brought to us in that condition in the first place. This is about a baby’s health—such negligence is unacceptable.
In the end, we decided to remove this restaurant from our go-to list. They need to prioritize cleanliness before anything else. Dirty tables, unclean utensils, and poorly maintained high chairs are simply unacceptable. If they can’t even ensure basic hygiene, we can’t trust what’s coming from the kitchen. Unfortunately, we’ve lost a restaurant we once loved. We wish them the best—but they’ve lost us as customers.
