SusieCakes - Downtown LA

SusieCakes definitely delivers on rich, classic American-style desserts. I tried the salted caramel cupcake, the celebration cupcake, and a bite of the blueberry lemon cake. The frosting? VERY rich. Handle with care. Full disclosure: I got a tummy ache… but that was entirely self-inflicted after eating two cupcakes and sneaking a bite of cake in one sitting. Gluttony, not the bakery, is to blame. I’m a sucker for small mom and pop bakeries, and this felt a bit more store-bought than homemade to me, but to each their own… what do I know?! If you love thick, sweet frosting and classic flavors, this is your spot. I’d probably go back if no other bakeries nearby were open. Sweet tooth satisfied. Stomach learned a lesson.

The cake was really good but the service even better. I went in for the first time and I was greeted by Ariel who was sweet and kind. I was debating between the chocolate cake or their blueberry lemon and decided to go for the chocolate after her recommendation. We had good conversation and as I was getting up, she handed me a slice of the blueberry lemon one, which was a pleasant surprise. She left a great impression of the brand. Ill be ordering more from my location in San Antonio thanks to her hospitality!

First time trying SusieCakes-Downtown Los Angeles on Hope Street. We were walking around and noticed that they were very busy, which normally meant it's a great place. We needed a dessert to bring to a Christmas party/dinner. Before I even ordered, I asked the staff what's the most popular dessert was? She said the Celebration Cake. The second most popular was the Apple crumb pie. We chose Apple pie. I decided to get a single slice of the celebration cake to compare taste. I thought the cake was too dense and extremely sweet, and the cake was dry. This is our taste. The pie was a better selection for us. Everyone seems to like them. They are very busy.

I live in DTLA, so whenever I’m craving something sweet, this is my go-to spot. The place is always clean and the staff is very friendly, especially Climmiesha. She is incredibly sweet, attentive, and you can truly tell she’s passionate about what she does. She always greets me so warmly, which makes every visit even better. I stopped by today after seeing they brought back the Banana Chocolate Chip cake, and I couldn’t resist grabbing a slice. Climmiesha let me know it’s only back for a limited time (3 months), so don’t miss out! The cake is absolutely delicious and honestly deserves to be a permanent menu item.

(I know they are delicious cakes because my sister always gets me one for my birthday.) I went in today for a quick snack for my partner & myself after work. It is a small but clean & cozy spot. The person who helped me was really helpful & knowledgeable. (I have severe anxiety, but it was a great experience.) I will definitely return as a customer ♥️ especially during V-Day time. There is limited street parking, but they do have the delivery services option as well (check what’s available). I can’t wait to get home & enjoy! *Please post a sign that’s it’s a no cash business. It’ll be great to avoid wasting one’s time!

I recently had the pleasure of visiting at SusieCakes in Downtown, and I must say, it exceeded my expectations. The staff, particularly Ashley, were exceptionally friendly and courteous, making my experience truly enjoyable. The cookies I sampled were absolutely delicious, with a perfect balance of flavors and textures. The quality of the desserts is top-notch, and I appreciate the care and attention to detail that clearly goes into each treat. Overall, I highly recommend this place to anyone looking for a delightful dessert experience in Downtown. The combination of excellent customer service and mouth-watering treats makes it a must-visit destination."

Not a sit down place, just a shop selling cakes and cupcakes. Lots of flavors to choose from and the place is pet-friendly

I stopped in one day after passing the shop many times walking home and Lucia was so amazing and helpful! Its good customer service like here that keep people coming back.

Best cakes ever! My favorite is the marble chocolate chip! Fortunately they sell this cake by the slice! They also have cupcakes, birthday cupcakes and cakes that you can have customized for the occasion. Their carrot cake is outstanding too! Good thing they serve milk. Too bad they don't sell ice cream pints. Service was good-/They made a mistake on our cookie, but made it right by giving us the selected cookie, a snicker doodle, as well as letting us keep the chocolate chip which they gave us in error, since we already handled it before noticing that it was incorrect. We lucked out because the chocolate chip was also delicious! Wish they had more dine in seating. Of course their shop is cheerful with all the cakes enticingly displayed!

I always order cupcakes for my sister's birthday and this year I order from SusieCakes (through Uber Eats delivery). Her favourite color is pink so I choose mostly pink cupcakes and customize with pink writing. They make them perfectly the way I request - Thank you! :) 5 stars for taste and visual

Leia provided me with excellent customer service. She was warm and welcoming, and understanding, as I had a call I could not get off of and she seemed unbothered and quickly got me in and out. The GF Peanut Butter cookies are the best in town. Soooo good!

I was really impressed with this spot. Love that the flavors are strong and seem natural (vs fake/artificial) and nothing is too sweet. The buttercream is real (most bakeries use substitutes) and the cake is moist/not over baked or over mixed. The girls working the counter are very sweet and attentive.

What I Ordered: -Peanut Butter Cupcake -Lemon Cupcake I've heard many good things about Susie Cakes and when I heard they opened one downtown. I knew it was time for me to give it a try. When you sign up for their rewards, you get a free cupcake. The wife and I ate for free. Normally, we would have ordered more things, but we just came from Bottega Louie and we were really full and couldn't eat anymore. I have a big sweet tooth whereas the wife is not a fan of American-style bakeries as she finds everything to be too sweet. I housed my PB Cupcake in New York Minute and she nibbled and brought and home where it went bad in the fridge - shame on her! I read online that the PB Cupcake was really good and it did not disappoint. I enjoyed this flavor. It is not every day you get a PB Cupcake. I was happy to try something that is a bit unique and delicious at the same time. The cookies and cakes looked absolutely delicious! I will definitely be back to try other delicious goodies!

I can't recommend Susie Cakes enough! I bought this red velvet case for my office holiday party and they did a great job with decorating it just like I asked for - celebrating birthdays, Christmas, and Hanukkah. The red velvet cake was moist, and the frosting is divine!! My boss bought a dozen cupcakes once from here and everyone loved their cupcakes! I had the espresso cupcake and it's honestly one of the best cupcakes I've ever had! On top of great flavors, everyone working there is incredibly kind. The gentleman who helped me with the cake was so enthusiastic about helping to decorate it. And he went above and beyond for the birthday cupcake I ordered. Even though I didn't order this ahead, they were able to get the cake out within 15 minutes of me ordering it. Fast, kind, and delicious!

I really love the flavor of the cakes, the cupcakes and they always have season on new flavors. The shop is always clean polish and looking fresh and neat. Their ambience is very calming and the people who do the cake decorating are very, very sweet and kind and super understanding.. they will go ahead and make sure you have everything you need. I love Susies cakes over any other popular name, brand cupcake company.

Stopped here for a cake and the process couldn't have been easier. I was able to find a metered spot two blocks away. It was still anti-gridlock hours so I couldn't park in the spots right by Susie's Cakes. The workers were very nice and patient. I ended getting the Vanilla Celebration Cake, their signature cake. It's your typical vanilla cake! I want to try their cupcakes next time!

I sometimes need to cheer up and I found a bakery in downtown Los Angeles that does that for me SusieCakes has a variety of some of the most delicious cupcakes, cookies, and cakes that I can think of. My favorite is called the Susie's nutty... Two soft peanut butter cookies and in between is a peanut butter buttercream frosting/filling that is so good that I would literally eat it by the gallon if I could get away with it The next thing I'm going to try is the flourless cupcake and believe it is chocolate flavored and that's going to be my next target but if you wanna get something safe, try the mocha or the peanut butter or the strawberry cupcakes. You can't go wrong and of course, the red velvet is classic !!

This place seriously brings me so much happiness, from the moment you walk in the smell of the shop is delightful, followed by a warm welcome. The service is fast and very friendly and they always ask if I need help. They have a nice selection of cakes, slices, cupcakes and cookies. The only problem is choosing which item you want restrain yourself from buying everything.

Sad to report a pretty average experience at SusieCakes. The service was great and the store appeared to be super clean, but the cake fell flat. The celebration cake looked so pretty with the light blue buttercream and the flavor was great, but the cake itself was a bit dry and dense. I did purchase at the end of the day, so that may have had something to do with it. In contrast, the old fashioned chocolate cake was delicious and light/fluffy. Based on the chocolate cake, I'm guessing I just got a last slice of celebration cake at the end of the day and that affected the texture.

Sweetest cupcakes in DTLA! CeCe is just as sweet & professional. My first time here, I'm already hooked & I am now a lifetime customer.

The coconut and chocolate cupcakes were moist and light. Tastes fresh with just the right amount of frosting. They have so many other flavor as well as cookies that look delightful. Maybe for next time! Staff was friendly and greeted us warmly.

Got more pics back, the cake was beautiful and delicious. It's been fun going back as newlyweds!

I live right up the street and I just left there. It was my first time and I just want to say it was the best experience! It's wonderful to have that neighborly love and kindness, They were so lovely to me and it was my first time, I explained I heard so much good things about this place, I told them my boyfriend caleb loves peanut butter so she gave me a free cupcake and surprised me with a few goodies and even wrote his name! It's the little things you pay attention to that count! Thank you!

The chocolate cake slice I had here was pretty good. It was rich, moist, decadent, and choclateley. I also like the size they give you. Love that they give you a free slice of cake on your birthday, you just have to sign-up for their rewards program beforehand and they'll send you an email to claim your freebie on the app.

As Larry David would say "Pretty, pretty, pretty good" haha I picked up two 9" cakes today for work birthday event -- Marble and Lemon. They were heavy AF!!! I thought it was cheesy that they charge $ to put writing on a cake that's already $60+ so I opted to not do it remembering we had little flags at the office haha... The cakes were a hit but I was a bit surprised the cake was so cold and hard sitting out room temp for a few hours so warning! Unlike Nothing Bundt, where they ask you if you'll be serving within 3 hours, this place doesn't communicate the need so plan accordingly. EDIT reply to Mandy: Thanks for the info about leaving out for 4 hours. This detail should be shared before placing the order though. I picked it up at 1:30p during my lunch break to serve at 3:30pm so it did me no good to know this after the fact. I think that's why Nothing Bundt asks what time the cake is being served when you order it to ensure it's thawed enough prior to picking it up.

Our normal spot to grab something sweet when we are heading to a friend's and in charge of dessert. Consistently great baked goods with friendly staff. The store is cozy and neat. Definitely glad we live close by.

Placed an order for their heart shaped cake and this was the outcome. Truly disappointed, more triangular shaped than anything. The frosting on the top even looks disproportional. Please stop whoever is decorating these cakes, and make sure they know their shapes as well. Definitely not worth the $107.

I stop by here to pick up a slice whenever I need it for a special occasion! The staff is always helpful and kind. The store is brightly lit and clean. It can get busy at times, but I've always been in and out pretty quickly. If I need to, I park right outside the shop by the curb for a few minutes and have never had issues.

I love Susiecakes DTLA. They are always super friendly and have great energy. the cakes are always delicious and give large slices.

I mean SusieCakes is amazing and that should be well known already so I won't waste too much time talking about the amazing cakes and cupcakes (Old Fashioned Chocolate Cake is definitely the best!) but I just am here to share how amazing the service/staff is here. Came in on 11/23 and was greeted to such a happy team that was super helpful and effective with their service. I don't think that's common enough so just saying thank you! And the cake was epic as always

Ordered a 9" Luscious Lemon cake for my friends' wedding and could not have been happier. Everyone I spoke with was so nice and helpful. We arranged to have the cake delivered to the restaurant where we'd be and it was a smooth handoff. The cake was exactly as the bride wanted, with a light frosting treatment (that I learned is called a "naked" cake). The cake was absolutely delicious! It came without decoration so we added fresh and it was simple and beautiful.

Run dont walk to this cupcake shop!!!! CC was so friendly and took care of me for my birthday! She recommended the blueberry pancake and red velvet. OMG!!! lets just say I wish I would have gotten 2 or 3 of the blueberry cupcake! So moist and perfect blueberries. The red velvet did not disappoint! Please stop here if youre in the downtown area! All the ladies are so friendly!

Arguably better than Sprinkles! Also easier to access as at least two of their locations are not in a mall. They made an amazing cake for my mother's birthday - impressed everyone who got a slice.

I was watching a show and really wanted a funfetti cake. I looked around and saw that SusieCakes had a version of it called confetti cake. I put in a order online and was in and out within a few minutes. The cake was delicious! I will say that it's a little bit of a heavier cake, so I had a small slice. But, it was pretty good. I saved the cake and ate it for like a week (lol). I have also tried a few other things during the holidays. I am not a fan of their cupcake or their cookies. I thought it was very overpriced. There are some other cakes I would like to try, but will probably pass on the other pastries. For the logistics on this location, there is no parking, but some street parking. It's hard to find during peak time, so I would suggest ordering online and then picking it up really quickly.

I enjoy their red velvet cake for the moist crumb and tangy frosting and I find their whole cake prices to be reasonable in the area. The cake slices can be inconsistent though as my coconut cake slice was smaller than the red velvet I ordered. I do think that it would be so much better if the frosting or cakes were less sweet! Especially with the coconut one as the pineapple already adds the sweetness so it felt overwhelming.

Tried their famous blue cake slice which was HUGE. Not too sweet, pretty dense which was a surprise. Their cupcakes are always good. Try their red velvet and chocolate. I like removing half of the bottom of the cupcake and place it on top of the cupcake to eat as a sandwich. Something about their sprinkles adds a nice texture to the cupcake eating experience.

The amazing staff always treats us and our Bulldog like neighbors! So incredibly friendly and welcoming. We try to stop by at least every other day to sample the most amazing bakery items ever. The molasses cookies must stay on the menu!! Please!! Overall, you will not find a better bakery or friendlier staff.

All of the Suzie cakes are great and make wonderful pastries. I want to give a special shout out to the downtown location on 9th and Hope. The best staff. Just the best and friendly and nice and although I can't eat a lot of sweets, I must shop there every couple of months just because. Do yourself a favor if you love a wonderful pastry, make the trip.

Came here because I received a free birthday cupcake. I've never been to SusieCakes but heard good things. We were greeted right away when we came in and were told we could select any cupcake. Ended up picking a Happy Birthday cupcake and the server was nice enough to offer an extra cupcake for my birthday! We chose the Lemon cupcake per recommendation. The cupcakes were so good and not overtly sweet which we enjoyed. This may be our new fav cupcake spot!

Beyond thrilled this location is FINALLY opened, after much anticipation and, it certainly doesn't disappoint. Yes, some limited hours (looks like currently they are open only 12-6pm Wed-Sun) but all the familiar favorites are here: delectable cupcakes including special/limited editions, slices of decadent cake (confetti is still my fave). All you need to celebrate a special occasion including decorative assortments can be found here. Simple layout, great friendly staff and easy order/fulfillment process (similar to Sprinkles at Fig & 7th. Welcome (officially!) to the neighborhood.

One of the better cupcake/cake places we have found. Have been here 2x and both times everyone seemed to like their cakes. The cake itself isnt overly sweet and has many layers. The service is great too. The woman behind the counter was extremely helpful in making our decision and decorated the cake the way we wanted it. My only knock on this place is that it is kinda pricey. I dont think its specific to this location but I think all SusieCakes. $50+ for a 6 inch circular cake was def surprising to hear. Again the cake was good but idk how many times I would go back for this price

Wow, this place is a must if you are downtown LA! Every Saturday is happy hour on cake, cookies an cupcakes!!! Yummmmmera. slice of cake. The cakes are super beautiful. Made with clean classic ingredients, they are large and in charge. The cookies are absolutely phenomenal. Many delicious options to choose from. The girls who work there are super nice and well informed on everything that Susie cakes has to offer. They greeted me w enthusiasm and a passion for cakes! My experience there was fantastic and I fell in love with an all sprinkle vanilla cake. Yum Yum Yum. I could spend all day in there eating my way through, the various cakes, cookies and even Keylime pie. I can't wait to go back on Saturday for another happy hour! Thanks Susie Cakes

My girl has been raving about trying this place since I brought her to LA last year but little did I know it was only for the damn colors... ‍ prior to this we've only given sprinkles and a few supermarket ones and sprinkles held the crown till this. We got the strawberry and the red velvet and both slapped the shit out of us on first bite. The cake itself is arguably one of if not the softest cake I've had and was packed with flavor while still remaining airy and light. The butter cream frosting was the main thing for me since it almost packed the same flavor without the consistency of frozen yogurt. For 7 for 2 it honestly wasn't the expensive price I'd expect and everyone there was super helpful and explained everything to my uncultured ass. Definitely the go to now

I'm very particular about my cupcakes the red velvet cupcake is delicious, this is actually my favorite place for cakes and treats been going to all of them for years

Susie cakes is a large operation with 26 Bakeries now with locations in California and Texas--they ship all over the USA. The founder Susan Sarich is the CEO. The cakes and cookies here are very good. I don't think anyone is going to complain about the taste of the food here. It is Expensive -- slice of cake will set you back about 8 dollars but it's a pretty big slice. And you have to be willing to take on the sugar. My rule in life for these things is: If someone else is going to buy something with sugar in it, And they represent that it's very high quality or the best--I will eat it. But I never open my wallet for refined sugar things. I rather have a coconut date roll, mango, berries, or banana. But this time my friend insisted and the Vanilla Cake was delicious but I felt guilty after consuming it.

I love this Location Downtown LA I been there Twice n she does it every time (Cici) is Awesome Very Welcoming the best on the west Customer Service at its Finest Every time Greeting's the Minute you walk in Very informative on the Desserts,Flavors and the rewards app they have I jus love seeing her when I go there the she's the sweetest You Rock Cici Thank you for your services!! My favorite cup cake spot the Coconut and the strawberry cupcakes are my favorites all fresh and moist not to mention the vanilla holiday celebration cake is a must !! Vey Clean Establishment Friendly Service you won't Regret stopping By Thanks Susies for your delicious desserts!!

10/10 would recommend this bakery to anyone in the area. I constantly go there for my carrot cakes and all my family who've tried it keep asking where it's from. I've also taken it to work and my coworkers loved. From cakes to cupcakes everything here is delicious and staff is so friendly and always ready help with recommendations! Also happy they have seasonal items I'm always willingly to try anything they bake

When the cake is fresh, it's the best! Red Velvet is a must have, yet the chocolate slices will get your money's worth because of the layers. The cakes are rich and often times hard to eat in one setting. The cupcakes aren't as moist and creamy, so you won't get to experience the full shebang. Plus, the staff is great. I can't wait to go next month for my birthday!

There must be something in the batter over at SusieCakes DTLA. My family and I moved from LA to Miami about 2 years ago. Being SusieCakes junkies, I am charged with the very serious task of bringing cake home to my eagerly awaiting wife and daughter whenever business takes me to the City of Angels. Imagine my dismay when I learned that my 12 noon Saturday flight out wouldn't allow me the opportunity to procure the already-promised slices of heaven. Enter Super Jon. In discussing my dilema with him on Friday afternoon, he informed me that some of the Head Chefs (read: corporate bigwigs) would be in the next day, and he was planning to arrive early. He would be happy to box everything up and have it ready for me at 10:15 (45 minutes before they were due to open! What?!?!? Seriously?!?!? Oh, yes, I am NOT kidding. In a world where "customer service" usually just means "I showed up to work today...what more do you want?", Jon is an anomaly of an anomaly. Honestly the best above-and-beyond experience I've had in many years. Susan - this guy deserves a raise. Not kidding. He's special, and you don't find that very often.

Love the service and chocolate chip cookies! The team is always so friendly when we go in!

I absolutely love this place. They have a variety of cakes, cookies and more. I have been going to Susie cakes for many years. I would recommend trying them out you will not be disappointed.

I was walking back to my hotel and in front of me I noticed 2 gentlemen and one pointed out the Susie Cakes storefront to his friend and he's eyes lit right up. So of course I followed them inside. We were greeted by such friendly and helpful staff. They went out of their way to create a special treat for my daughter who had come to visit me and see TXT at a nearby venue. These cupcakes are so moist and dense with the best frosting. You can also buy a slice of cake with layers. The coconut has pineapple and the lemon has lemon curd. Susie cakes is so good you will wish it was your birthday everyday.

I ordered a custom cake for gender reveal and it was the driest cake I've ever had. It tasted like stale bread...I wanted a 6-inch cake completely blank on the outside so that I could decorate it myself. It was $69.99...It's expensive but I didn't mind paying that price for a cake of premium quality. Upon trying the cake, I could tell from the look on everyone's face that it was terrible. I was completely embarassed to be serving such a terrible cake to my guests. Everyone agreed that it was extremely dry and tasted worse than a boxed cake mix. One of my guests even said "you could have told me you bought this at Walmart and I would believe you." I went out of my way to buy a premium quality cake and it did not pay off. The one positive thing I have to say is that the employee at the front was very pleasant.

We trued the vanilla cake, marble, and lemon. All delicious. Perfect cake texture, paired with a not too sweet frosting.

Jon, the General Manager, went above and beyond with our last minute custom order made for our Barbie soundtrack music team and the cupcakes turned out great! Would most definitely use them again.

We have ordered numerous times from Susie Cakes and every time it is absolutely delicious! Their customer service and delicious cakes are always on point. They are so well crafted and baked they are to die for. I ordered 9in Funfetti, 9in Carrot Cake, Old Fashioned Chocolate Cake and the assorted Birthday Cupcakes, which include 4 white, 4 chocolate and 4 red velvet. Always so simple and incredibly delicious. The carrot cake is literally the best we've ever had and always make sure to add it to our order no better what. If you've not ordered from them and have been contemplating, I would honestly recommend them without hesitation. Even for a hard to please palette these are a definite crowd pleaser. Thank you Susie Cakes, we will keep coming back every month all year long for our employee's birthdays. also note...our workplace is 5.7 miles away so we didn't make it within their 5 mile radius to deliver, however, I simply called a Lyft driver for pickup and Susie's had all cakes and cupcakes wrapped up and ready for the driver with no issue. Thanks again for the beautiful cakes!

I drive past SusieCakes often and since having this delicious cupcake, it will be very difficult to drive past it without stopping for a treat. This small but mighty cupcake was SO delicious. It was actually the perfect sized cupcake to satisfy a good sweet tooth. The cupcake was soo moist, it was the perfect texture & density, and the frosting was unbelievable. I usually don't like too much frosting, but I didn't mind the extra icing on this cupcake. It was the perfect ratio. I can't wait get this one again and try others. The chocolate chip cookies are really good too! The staff was very kind and assisting. I will be back soon.