SW Hotel

Overall, my stay at this hotel was enjoyable, but there were a couple of areas for improvement. The staff were absolutely wonderful – friendly, professional, and always willing to help. The hotel’s location was excellent, making it easy to explore the city and enjoy local attractions. However, my single room was quite small, and it felt a bit cramped, especially for longer stays. Additionally, I was surprised that there was no coffee maker or espresso machine in the room, which would have been a nice touch for convenience in the mornings. That said, the cleanliness and quality of service were outstanding, and I would still recommend this hotel, especially for shorter visits. With a bit more attention to room size and amenities, it could be a truly exceptional experience! 😊

Service was ten-star, I swear, ESPECIALLY considering the utterly-reasonable (for SF) price point. This hotel is right on the edge of Chinatown with easy access to Little Italy and North Beach - a wonderful location, as I discovered. I requested a quiet room, which they most definitely provided. The bathroom is not comfortable/convenient - there's not sufficient shelf/counter space to put things, though it seems like a narrow table could fit against the back wall? - but other than that the room, while small, was perfectly adequate for my purposes. It was really the service that drove it home for me - I arrived early, and left my bags for SEVERAL hours after checkout and the front desk was unbelievably accommodating to my needs. Thank you!!!! <3 Also, check out the Baked Bear ice cream shop which is literally just across the street and two doors up.

I lived in North Beach long ago. Whenever I return for a visit, like last weekend, I always stay at the SW Hotel. The location could not be more perfect, and the garage downstairs for car parking is outstanding. Ignore the suggestion on their website that it is first come first serve. While we were there this past weekend, there were only three cars in their basement garage. Fantastic. The staff at the reception desk is the best. Rooms are good, beds are good, and did I mention the unbeatable location? Just fantastic. Next time we visit North Beach, we will certainly be staying in the SW Hotel again. Thanks guys!

Absolutely outstanding service and the rooms are comfortable,quiet and well appointed. Good value and a vibrant part of San Francisco I would highly recommend.

It's a good value place to stay. Clean room, comfortable bed, quiet, conveniently located. I had the twin room and it's compacted. Does not come with microwave, coffee maker, kettle, or breakfast. Does come with fridge, TV and in room bathroom. There is an outer gate to discourage unwanted visitors, guests have to be buzzed in. The room key is an actual key not a key card. Of all the hotels at this price range and neighborhood, I'm glad I chose this one.

I was pleasantly surprised by this hotel. For the price, I was expecting to put up with some serious drawbacks, but I didn't have to at all! The value was great. Everything was very well maintained - better than what I am used to at Hilton or Marriott properties. The amenities are simpler, but compared to the pricing of the superchain properties on the peninsula, I would pick this again gladly. The staff were attentive, accommodating, and professional. Only a few cons: The bed was firmer than most Americans would prefer, as is typical for a Chinese hotel. The neighborhood can be loud in the fun part of the evening thanks to live entertainment nearby. Finding your room with the floor layout may be confusing the first time. They stored my bags both before check-in and after check-out which was very nice. The location is great - you can walk to many authentic Chinese establishments and a ton of Italian restaurants and cafes in North Beach. I enjoyed. No car needed either - frequent bus service from multiple lines with stops less than a block away made getting anywhere in SF easier than I expected (use Google Maps for transit directions). Everything was very clean. Make your own plans for breakfast/coffee and enjoy the savings.

Hotel is in a great location right near Chinatown. Easy walking areas and plenty of food options. Future stays we will request a room away from the road as the traffic and street noise was loud. Recommend earplugs if you stay on the front side. Service was great and they allowed early check in without a fee. Definitely recommend

The SW is at an excellent location between Little Italy and Chinatown. The area outside is bustling and noisy with city dwellers and tourist. The usual trash on sidewalks with plenty of homeless but if you don't mind great location, rooms are sparse but clean not alot of amenities.

Great location and the rooms are clean. It is perfect for a short overnight where you don't need a lot of space. We loved it because we could walk everywhere from here and felt comfortable doing so. Friendly staff too!

Great location. Good walking /sightseeing to North Beach, Broadway, Chinatown and even Union Square! Very clean and quiet. Safe parking garage. Once you park you can walk. Good value too. Our 'go to' when we visit SF and don't want to drive home.

I stayed here a few weeks ago for business - the week we were there, this was the only hotel we could find that was walking distance of the financial district and wasn't near the Tenderloin. I have a hard time rating it, though, because everything was great except for one thing, but it was a pretty big thing: my bed was HARD AS A ROCK, so I didn't sleep very well, which is kind of the whole point of a hotel. It sucks, though, cause everything else about the place was great - certainly was a great price (not exactly cheap, but way cheaper than anywhere else in the heart of the city where you also aren't going to get shanked.) Checkin took 1 minute. Checkout took one minute. Everyone working there was super friendly. Wifi worked great the whole time I was there. Admittedly, the view from the room was into a dingy alley, but there was still great air-flow. I had plenty of space (might be a *little* cramped for two people, but was fine for one person). The room didn't feel brand new, but it didn't feel run-down, either, and was perfectly clean. And despite being right in the heart of the city, the room I got, at least, was completely quiet (other than occasionally air conditioning noises from other units in the alley). And man, the location could not be more central to everything. The included breakfast was also clearly an afterthought (just some boring toast, boring cereal, coffee and from-concentrate juice) - but I was totally fine with that, as I probably wouldn't have eaten it anyway, being I was less than a quarter mile away from about half a dozen great Chinese bakeries, so I tried a different one each morning. Way better than any hotel breakfast, and crazy cheap, too. The bed was just too way too uncomfortable, though - 5 stars if you like really exceptionally hard beds... otherwise, I'd keep looking.

This is a very clean and comfortable hotel. It is extremely fairly priced compared to other hotels. It was nice to have the underground parking that felt extremely secure and I didn't have to worry about our car being safe. I would stay again!

3.5 stars but be sure to read on: Location, location, location. Service is solid, rooms are clean and good for a night sleep. I would not select this spot for a business trip where I have to do much work in the room but as a crash place...solid. I've stayed here twice and both times it was a place to crash after a night out with more than a couple drinks. The rooms are plain...not even art on the walls. Bookmark into your category: solid crash pad.

This hotel isn't super fancy, but it's nice, well appointed and most importantly, clean. The rooms are basic, standard amenities, and pretty small. The staff is so nice and helpful. They are pleasant and accommodating. We stayed here for the boyfriends birthday weekend and they were always nice, smiling and patient. The AC in our room worked GREAT! They have a great location, a parking garage with a decent price per night. The only negative is the mattresses. They are thin, pretty firm and noisy. You can tell the mattress is very cheap, but if you can stand the mattress, you'll be ok. I fully recommend and I am sure we'll be back.

Clean, reasonable price, friendly staff. EXCELLENT LOCATION near Chinatown and Little Italy! We had Italian coffee and treats in the morning followed by Chinese food for lunch. What more could you want?

Had a business trip that I decided to turn into a weekend with my partner. I chose the hotel because it was a close enough walk to my meeting location and not crazy expensive. The fact that the room key is an actual key is a little strange but no biggie. The rooms are small. My queen bed seemed more like a full and the bathroom had no tub just a shower and a tight one at that. But room was super clean. Walls are thin. On our first night we could hear our neighbors having some very um personal moments. I didn't try the breakfast but my partner did and he said it was sad with bad coffee and stale croissants. There are plenty of places around to eat though including a bomb Yucatec Taco spot across the street. The hood is fine. It's a city. Never felt unsafe. I would stay again but only for a day not the four we did. I miss having the little things like in room coffee or even good coffee in the lobby.

So what can I write about the SW Hotel? Bring plenty of cash. We booked the hotel based mostly on positive reviews we had read on Tripadvisor and on other travel sites. However, our three nights there was not nearly as glowing. We arrived at the hotel early after a long trip from Minneapolis. My girlfriend was nervous that our room would not be available until 3 pm. Fortunately, our king bed was available, though they had not fulfilled my request to have a quiet room. Originally we were put in a room with a street view. We immediately asked to be moved. Also, when we arrived I asked for our keys and to my amazement we received only one key (traditional -not electronic). I was curtly told that if I lost that key I would have to pay $5.00 for a replacement. When I later explained that there were two guests, I was given a second key. So things did not get off to a very good start. We immediately went up to our room. As I mentioned, our original request was not fulfilled. I had to go back down and request to change rooms, as the guest phone did not appear to work. Subsequently we found out that the instructions to reach the front desk were out of date. But nobody told us. A simple # was needed in front of the 0. There room instructions had not been updated. In going back to the elevator (we were on the third floor) there was an uneven step which I tripped and fell sideways on. It was not marked clearly. Fortunately it was near a window on the side of the floor. I should also mention that the floor plans are not clear except for the exit signs. Each floor has a dull and felt a little creepy, though we did get used to the floors in the end. The new room we were sent to was cold, musty and had not been aired. Everything about their rooms has an old style feel about it. You get a sense that at one time this may have been some kind of boarding house or cheap hotel. My girlfriend initially felt claustrophobia, and we were seriously thinking about changing hotels, but we decided to stay given how tired we were that day.After our time in Minneapolis we found the rooms very small. Our room had two small tables, two chairs, a TV and mini-fridge. The closet was very small and not designed to hold clothes for two guests. Subsequently, we discovered that there was more storage under the bed. Regarding staffing:- Except for Jessica, their staff needed training and especially sensitivity and customer service skills. Getting accurate information was like pulling teeth.Jessica was their only employee who was on top of her game. A couple of staff members preferred to stay in the back office. At times I felt I was dealing with amateurs. Another problem was that reaching the front desk from the bedroom was a pain. They did not tell us that there a # was needed and when I called the main number, I found out that I was being charged for a local call. This was removed upon checking out. Breakfast is complimentary and basic. Eggs, cereal, pastries, coffee and fruit are offered. Breakfast is served at the rear of the hotel where ther are tables and chairs, which are adequate. In fact this was the best part of our experience in the hotel. There are no dining facilities. If our friends had not been living in San Francisco, we would have not had as easy a time at getting around. The hotel is on the border between Chinatown, North Beach and Little Italy. Except for Chinatown, we felt very safe. The streets along Broadway are a little confusing and I got lost when I walked to Chinatown. Getting directions from the hotel staff was frustrating, and again except for Jessica, I would have been totally lost, particularly getting groceries and supplies from the nearby Walgreens. Getting around, meaning booking tours; don't book anything through them. When booking a tour cash has to be paid for a commission. Later I found out that this is a normal practice in San Francisco. And if you book a room directly with the hotel, there is a convention fee on top of all the other taxes. In this case to avoid all the hidden fees, book through a travel website that tells you up front what fees and taxes are charged. PROS: Conveniently located Decent complimentary breakfast -limited hours Free wi-fi Clean bathrooms and vanities. CONS Rooms are small and in our case were musty. Hotel instructions may be out of date when you arrive Local calls are NOT free -and are tacked on to your bill. Most of the staff need customer service training, and we did not always feel we were getting the best and most accurate information In booking trips through them, they want cash and a deposit/commission. For example, we booked a Big Bus tour. I paid for three tickets, but were not told that the tickets were not valid after 5 pm. So what is my overall rating? I'm going to be generous and give them 3 stars, though 2.5 is probably more accurate. I am unlikely to return..

I hate to give this place 3 stars.... The things I like: Location, location, location The staff are great I feel welcome and safe Very clean Continental breakfast is nothing special but has the basics... sometimes the basics can be perfect. It has a mini frig Things I don't like: The beds are TERRIBLE. Not a place for a business trip or after a marathon...when you need comfortable. This last time here, I really noticed how thin the walls are, so I would say, probably not super kid friendly. Would be great to have a small coffee pot and cups in the rooms. So, that's it. I guess it is all about the beds for me. I'll come back again.... maybe with a mattress topper lol

The word SMALL keeps coming up in the reviews... It's definitely not FANCY, it's a room to sleep in. Expensive city, so to find something 'reasonable' in this city is the plus. The less time in the hotel, the better. The location is great, so close to Chinatown, Broadway, Market, etc...

I paid $300.00 a night in a nice hotel/casino in Las Vegas. It is about the average price, right? Your package includes a room with a Jacuzzi, Flat-screen TV & free or discounts on shows, games and meals... Would anybody pay $400.00 a night in a hotel built in the 1850's and been remodeled once, in the heart of dirty Chinatown? Your package is a One-Day Pass, which gives you free access to tourist attractions includes a boat-ride, a free bike rental to climb those treacherous hills, a annoying ride on those motorize Cable-Car, & many other tourist goodies. You will also experience a loud atmosphere in the heart of North Beach. These two are both tourists' package. I would take the Las Vegas package any given day,plus LV offer a ton of other goodies.

Just stayed here for training in the city. There are a lot of good restaurants in the area, and it's so close to Chinatown! The breakfast is continental (no hot food), but that's alright because you have many, many bakeries in the area. The parking may have been a little expensive at $35/day, but it was good to not have to worry about my car the whole time. It felt very secure. Shout out to Ben for being awesome.

SIMPLY WONDERFUL I can't rave enough about the SW! It is clean, stylish, and the staff is excellent!! The rooms are on the small side, but by no means are they cramped. Quite a bargin for the price. I had read reviews and was worried it was going to be noisy. IT WAS NOT NOISY AT ALL ! The parking garage is conveniently located right at the Hotel, and the $30.00 fee is competitive. We couldn't have been in a better location. The SW straddles the borders of North Beach and China Town. We left our car in the garage and walked everywhere. To Fisherman's Warf, to the Financial District, and all around China Town and North Beach! The SW staff was very friendly. They offered restaurant suggestion and gave good directions to where we wanted to go! Honestly, I had second thought about writing this review! They are the kind of place one hopes to keep their little secret !!!

Coming into SF for a national meeting meant that every hotel in the vicinity was more ridiculously priced than usual. We were able to book this hotel on orbitz for 208/ night before taxes. Luckily it was pretty much walking distance from anything we needed. 20 mins to the Moscone Center where are meeting was, 20 mins from Fisherman's Warf and Ghiradelli Square. Around the block from Chinatown and northbeach.. Overall, a great location. They also have a few nice amenities including complimentary wifi and breakfast (cereal, muffins, juice and coffee.. Nothing sans gluten, but great for all my coresidents). The front desk is kind and curious. English wasn't fantastic, but certainly good enough to get the job done. The rooms are pretty small but have comfortable beds, a mini fridge, a small closet, vanity, and under the bed storage. The bathroom was clean and stocked with the usuals. Water didn't get very hot and had very minimal water pressure. All was well within my basic requirements in a hotel with one exception, the noise passage through the walls and under the adjoining door to a room with unknown occupants was a little ridiculous. Coughing could be heard all night, any talking, at night even loud whispering. Luckily my neighbors didn't like the tv on all night or anything, but it was still really uncomfortable hearing so much of their privacy, and assuming they were hearing mine! Overall I would definitely stay here again if need be, as the location is great and you can certainly be quite comfortable. Caution considering the noise travel as my stay could have been miserable if I'd had different neighbors. Also, price seemed a bit high to me for what you get.

The location was perfect. So many restaurants within walking distance! Sam's and the Vietnamese place across the street were great! Easy walk to BART, Embarcadero, Lombard Street, the financial district, etc. The rooms were extremely clean and comfortable. Very simple, but the rooms were bright and cheery. The one issue is that the walls are extremely thin. Not an issue for us, but the first night, someone complained about us being loud, and we were talking at a normal volume at 1015pm. Which leads me to the next part...the staff. Every single person we encountered were helpful, friendly, and professional, but one person stood out. Annie works at night. It was about 1130pm on our first night and as we were coming back in after a short walk, we mentioned the complaint to the front desk. Annie switched our room to one where we wouldn't have neighbors that we would bother. She explained that a lot of guests are international, and their sleep is important after a long flight. She also stressed how important it was for us to enjoy ourselves. She also recommended restaurants that were spot on. So helpful and kind. SW should give her a raise for making us feel so at home. We will definitely be back!

5 stars for cleanliness 5 stars for location and 1 star for location and let me explain... YOU CANNOT find a better hotel in the middle of the heart of S.F. You can have dim sum in the morning, an espresso in Little Italy and walk to the pier. Here is the downside. Don't expect to get any sleep at night. I checked the windows and yep they were closed and yet the music, crowds and police sirens were loud enough to keep me awake. So if you are a bit old like me and need a few hours of sleep either request a room very high up or facing away from the pubs. Overall, SW is very impressive.

3.5 star review. I really wasn't sure whether to book this or not, based on reviews. Here's the scoop: It's the best deal in downtown San Fran, with a good location; rooms are bare minimum and outdated, yet clean - including very clean bathrooms; amenities (shampoo, body lotion, etc) are actually quite decent; front staff is helpful; complimentary breakfast is coffee and tea and a variety of the typical cheap sugary carbs, including pastries, a waffle maker, oatmeal, cereal (no eggs or healthy protein). Basically, if you're looking for a well-located place to crash, it totally works at a great price for the area. If you want a hotel that feels relaxing and are looking to spend any extended amount of time in your room or in the hotel, pay more for something else or you'll be disappointed.

This is a 3-star hotel facility with 5-star customer service. This is not a luxury hotel. It is a decent hotel that Provides the bare basics. You get a clean room, doesn't smell, clean bed, clean towels. The staff is really nice. I recommend it for young people who like to party and are not bothered by late night noise. Not a family type area or hotel. If you need a place for the kids to run and your tween or teen to wander off and hang out in the lobby to play on their phone by themselves---this is not the place. There is no pool, spa, convenient hotel store to buy amenities you forgot. There is a bed, a bath, a toilet, small tv and small fridge in your room. The lobby is small. Made to check in and out at front desk. That's it. I would stay again if I just needed a clean place to store my stuff and sleep. If I was planning for a restful and relaxing vaca---this is not it. Great location for sightseeing but not a peaceful place to relax. My honest review of my 2-night stay Fri-Sun back in Oct 2015. Here is the good, bad, weird, and ugly: Good- location is in Chinatown and close proximity to little Italy, Japan town, and the pier. There is limited secure parking, friendly staff, clean room, fridge in the room, decent room rates, it is in an area ideal for adult nightlife, great food within steps of the hotel. Also, due to the nightlife, most places are open late night. So if you have a craving or the munchies you can literally walk across the street and buy a hamburger at Sam's at 1 am. Bad- continental breakfast is not much. Coffee is bland and they give you bread with a toaster. I remember seeing a peanut butter jar...rooms small, a lot of outside noise. Partying outside by strip clubs and bars starts at 9 pm and goes strong through 2 am. Windows and walls are not sound proof. Weird- this hotel still uses KEYS. That's right, not card keys but a key-key. That's old school. They charge you $20 if you lose your key. I'm used to just tossing my key card. So I was paranoid about losing my key during this trip. Ugly- first night (Friday) I was kept awake by bad karaoke singing from the Bow Bow cocktail bar. My room was on the 4th floor facing Grant St. So you may want to request a room not facing Grant. At 2 am I heard gunshots. Maybe 5 shots. Then it was completely silent. Before this there was yelling, people laughing, cars honking....then pop pop pop pop pop and it was like the whole world stopped. So quiet until police sirens. Then around 2:30-3am a series of Streep sweeper trucks and garbage trucks. Again if you are a deep sleeper and don't mind the noise then this place isn't so bad. Anyway, I used to live off Paradise Road in Modesto. So gunshots and police choppers are familiar to me.

I love this hotel! At first I was very skeptical in booking because of all the negative reviews. This hotel is truly in the heart of Chinatown and very close to Little Italy. Pretty much walking distance to some places we wanted to go. The staff was absolutely absolutely super kind. Had no problems at all. The rooms were kinda small but enough for 2 people to move around comfortably. At night, the noise from all the hustle and bustle during the day starts to calm down but there are people bar hopping and you can hear them. No hotel is ever perfect. This worked for my boyfriend and I. We slept comfortably.

Clean rooms, polite staff, comfortable bed, not fancy but worth the 160$ incl parking, close to North Beach and Chinatown, walk to Pier 39, caveat emptor - the titty bars are very close -

This is a great hotel in a great location. My boyfriend booked this for a quick weekend getaway. It was going to be our first trip to SF. I was a little worried about it being a non-name, and in Chinatown. Boy were we pleasantly surprised! When we started driving to SF from LA, the weather was terrible, so we thought we would have to reschedule. We called the hotel and told them the situation, and the front desk clerk told us she would waive any change fees and change it to whatever future dates we wanted! What chain hotel would do that? We decided to go anyways, and take a chance on the weather, b/c we wanted to see the Chinese New Year parade. Once we got there, they were super friendly and helpful. Parking was only $21 for one overnight, and they let us keep it there for an afternoon after we checked out! Holiday Inn charges over $40! The room was a nice size and SUPER clean! I loved hearing all the commotion in of the alleys down below, it was great! All in all, this was a perfect no frill hotel in a great location. You can't really ask for any more for the price. If you want doormen, fancy mints, and quiet crickets at night...this is not your place. If you want to feel and hear the magic of Chinatown, but still be close enough to get to other parts of town, this is the place to stay. Oh, and the yogurt shop next door has the most amazing black sesame gelato! Happy travels!

Great location, near Chinatown and North Beach. There are exactly 4,963,235.2997 restaurants within a six block radius (the random, near patronless at the time, taqueria across the street served up a surprisingly impressive burrito). Room was clean, and decorated simply but stylishly. Staff was very pleasant. Continental breakfast was basic, as advertised. Don't miss the historical artifacts in the area where breakfast is served. Parking in the hotel garage is $30. The garage immediately next door quoted me $25 (I expect they might have accepted $20, but I didn't test this theory). Overall, I felt the price of $130 was fair by SF standards. I'd definitely stay here again.

Hotel was clean, but the entire hotel smelled like Chinese food. The staff was friendly and we were able to check in a little earlier then check in time. Parking is the same price if you tried to find a local garage to park your car, so I would recommend parking at hotel. Great location if you want to explore China town, North Beach or working in the financial district. The street was loud for several hours at night but that is part of the experience being in the city.

I live on Telegraph Hill and put my parents up here for a long weekend so they could be a 5 minute walk from my place. Front desk was very pleasant--they let me see a room ahead of time and my folks had zero complaints for their stay. Room was smallish, but definitely adequate, they seemed recently renovated. My folks loved the proximity to all the things to see in Chinatown. Can't beat this place for $99 a night (I booked through Expedia). Get a room that is not facing Broadway to avoid the noise.

Clean is the only thing going for this place. Ask for an internal room, you don't want windows facing the club. There was no parking to be had in north beach. Drove around for almost 2 hours looking. The rock like bed messed my neck up for the day. The club next door got quiet by about 10, but between the constant honking at 2am and hoards of drunks turned out on the street, we weren't sleeping much anyway. Will not stay here again. Oh good, someone started music again at 8:00 on the dot.

It's not fancy*, but it's everything you need at a great price. Super clean, friendly staff, parking for cheap (for SF) and, as everyone has noted, LOCATION is awesome. You can walk chinatown and north beach out your door, and it's an easy walk to Union Square for shopping. I stayed here recently, when I was taking my mom to see Beach Blanket Babylon, and it's the perfect place to launch for the show, and stumble home afterward. We felt totally safe, too. *By "it's not fancy" I mean "it's not the $450 Westin Market Street". The rooms has spacious bathrooms with organic bath products, and there is cable TV. It's plenty comfortable.

I don't think we could have done better. The price of the room was reasonable, the staff was helpful, the place was clean, and there was parking in the hotel's underground garage. The location is amazing if you are a tourist in San Francisco. Chinatown meets Little Italy meets Jack Kerouac's beatnik hangouts meets strip clubs. All of them a few steps from this hotel. We knew we were someplace special. The lack of a 5th star - because the rooms are small and the breakfast (included in the room price) was continental - just cereals, pastries, coffee, juice.

We have stayed in many places in San Francisco. I picked this one for its proximity to the play and restaurants we wanted to visit and was extremely pleased. The front desk staff understands customer service. Our room was smallish but comfortable, quiet & extremely clean. Parking was great. For the price I don't think it gets much better than this. We will definitely be back.

This was the perfect hotel for my boyfriend and I who was just visiting San Fran for 4 days. Front Desk staff was very nice especially the Man who worked in the morning. He was very helpful with giving us directions and talked to us everytime we walked into the hotel. It helps if you're a GSW or SF Giants fan. CONS about the Hotel: We had the 1 queen size bed room and the room was on the smaller side but we were out most of the day so it didn't bother us. Bathroom is very small and didn't have counter space for your toiletries. The AC control system was on the older side so in didn't know how to work it. The good thing the weather was cold so we opened up our window and it was perfect temp for us. Bed was on the harder side but we managed to get good night sleep. PROS about the Hotel: *Walking distance to tourist attractions- Lombard street, Ghirardelli Square, Fishermans Wharf, Cable Cars, Pier 39, Pier 33(Alcatraz tour), Union Square, Chinatown, and Little Italy. *Walking distance to Walgreens for the things you forgot to pack. Incase you wanna drink back in your room there was a Liquor store very close by. Walgreens doesnt sell Alcohol. We even walked to Trader Joes. *Food- the hotel provides continental breakfast which was ok, we ate there on the first day. For Breakfast and Dinner we ate in Little Italy. There's a lot of Chinese restaurants nearby since the hotel is on the outskirts of Chinatown. Also the famous custard tart bakery is less then 5 mins away from the hotel. Room- in the room they provide a mini refrigerator to store your beers. For women who wear make up they have the perfect mirror at the perfect height. TV was also in the room incase you want to watch your favorite show. Lastly, if i were to come back to SF I would stay here but maybe I would look into the suites.

The rooms are actually small ours were 12 x 12 the bathroom was 51/2 x 71/2 and the closet 2 x 11/2 very nice small and clean and we were comfortable too,the amenities were terra pure organic natural,shampoo,lotion,and a natural cleansing which was a plus.The staff was extremely friendly and very helpful, we were on the 3rd floor and the three nights that we were there we heard NO noise,the free breakfast was just o.k.The hotel is in the heart of North Beach / Chinatown will definitely stay again if I can get the same room. Oh...one more thing each floor has a dumb waiter by the stairs.O.K. this is the the very last thing one complaint is the carpet needed to be deep cleaning( two spots) Small refrigerator too.

Booked a room here for NYE weekend and was very happy with the accomadations. We booked early and got 2 rooms for $195 each with a queen bed. The location is fantastic. The hotel is located on the same block China town ends and across the way from the entrance of the hotel you can see LIttle Italy. It's a 20 minute jaunt to Union Square (by the Macy's) and an even shorter walk to Fisherman's Wharf. There are a number of bars in the area and the outdoor seating at many of the Italian restaurants make for a casual and relaxing evening in the city. The room itself was clean and the bathroom was spotless; clean grout is always appreciated. My only complaint is that the TV placement was less than ideal since it is recessed into one corner of the room. But now I'm just being overly critical. Channel selection was great, we watched some movies on FX and "Too Cute" on Animal Planet...how can you say no to labrador and golden puppies?! Also, if you need parking it's $20 or $25 and space IS limited. My friends and I took Bart instead and paid a taxi $10 to take us to the hotel. If you wanted to save the money, one could also easily walk to a Bart station too. We did that on the way home and despite being hungover, survived the walk with our duffel bags. I would come back here in a heartbeat.

Great hotel! Friendly and helpful staff, modern furnishings and decorations, clean facilities. The sheets were crisp, the pillows were super fluffy and the mattress was firm. The only thing that kept me from giving this hotel five stars is the outside noise, but given that it's near a major intersection in a busy neighborhood, that is to be expected!

Stayed here for 2 nights with my husband while on vacation. Rooms are quite small, but we knew that when we booked it and weren't bothered by it at all. Decent mattress, very clean, cute decor and the bathroom/shower size was perfect. If you are looking for a cheap room with the best location, this would be it. We parked our car when we got there, and walked the entire time. Little Italy is just a short walk away, and there are plenty of delicious restaurants to choose from. Fisherman's Wharf is about a 10-15 minute walk. Service was great, everyone was so friendly! We would definitely stay here again.

It lies on the border to several very different neighborhoods. On one side are streets lined with Asian markets. A block away is a small Italian area. Down the street, the neon lights from many strip clubs glow at night. The room was simple. It was small but that wasn't a concern for me. It was clean and maintained. The hotel was quiet at most hours. Direct access to public transportation. Easily within walking distance to many attractions and sights. The hotel offers a very inexpensive shuttle to SFO. Staff was helpful and gave good advice/directions. I never worried about my safety in the surrounding area. The included breakfast was basic. The coffee was terrible. Several times I skipped it and opted for an early lunch elsewhere. The price was the best I could find for the location.

After reading some of the reviews here and elsewhere (along with the comparatively cheap price), I was a bit nervous to stay at this place. As it turns out, my fears were completely unfounded. This hotel is a real gem. No, it's nothing fancy. But it's clean and well-kept and has outstanding service. Others have complained about the small rooms--I've seen much smaller (I guess being an East Coaster gives you some perspective), and I had no trouble accomplishing what I had to accomplish for business while staying in my room. The beds are comfortable and the housekeeping was always prompt and thorough. Would highly recommend this hotel to someone on a budget who doesn't want to sacrifice cleanliness or safety.

Decently cheap, and given its price point/amenities I really like the room decor. The staff is really nice as well. I like this hotel a lot more than many fancier places. It's right next door to City Lights bookstore, and Chinatown in general. If you can afford it, make sure you spring the little bit extra for a granite-counter bathroom. Don't do it for the surface per se, but those bathrooms tend to be roomier and have a rather comfy bathtub/shower combo. The free breakfast they offer is pretty lacklustre, but given that you're in an awesome area for food, it's no big deal to go wandering around for something delicious and cheap to eat.

What a find the SW Hotel was. The lobby is beautiful. The desk staff was kind, friendly, and always smiling along with being helpful. The rooms were extremely clean and nicely decorated. If you like a firm mattress don't look any further. The beds are platform beds and I slept better here then on my sleep number at home. In a world we're many people are dishonest, the housekeeping staff here are the most honest. I left my luggage at the hotel and when I picked them up, there was a note left for me. I left my diamond necklace in the room. It is not a cheap dime store chain. I am forever thankful that they have honest employees. I will be staying here again the next time I visit San Francisco.

The reviews here about SW hotel are quite spot on. Its not a vacation hotel. Its a place to sleep and thats it. The location is close to good restaurants, although it might get crowded and noisy at its peak hours. Alot of things happening outside, but hey what do you expect, its a busy Chinatown area with a lot of strip clubs. The hotel room itself is small but well kept and clean. No bedbugs. I was worried about that since SF hotels are notorious with bed bugs. Housekeeping is excellent. Noise level depends on where you are. Pick an internal room away from the street side. The room walls are thin, so expect to hear even the slightest conversation from the next room. They have a simple breakfast menu mostly cereals bread jam and coffee. Good staff too, always helpful.

This was my first experience with a hotel room of this size in the staes, but I found it absolutely delightful! I shared a Deluxe Double Bed room with my boyfriend for $129 for one night. Perhaps it was pricier compared to other places you could get for those accommodations, but the convenient location and simplicity of the room was just fine! It made me think of just how much "wasted" space you find in your average US hotel, and the room actually reminded me a bit of my travels abroad. Minimalist and efficient use of space! They were also very accommodating for our motorcycle gear the following morning as we walked around for breakfast, which I appreciate. My only complaint was that the staff did not seem very motorcycle-friendly. They insisted that our two motorcycles would take up a whole car space and thus incur the $28.50 fee a night, even though I insisted that motorcycles can easily take up those unused spaces around the perimeter. Thankfully, however, I found free motorcycling parking a scant 0.3 miles from the hotel, which saved me the trouble. For the location and quality of the rooms, I recommend this place to anyone!

Staff was friendly and very helpful. Room was really small but clean and we'll kept. Continental breakfast was pretty pathetic but I don't really care about the food. Close to cable cars as Pier 39. I was only there for 2 nights but I would definitely stay there again.

I recently stayed at the SW Hotel while in SF for a few days for work. It is located on a very busy thoroughfare in Chinatown. Lots of restaurants and markets with authentic Asian foods and gifts are within walking distance. There is also a CVS located nearby if you forgot any important travel items. As for the hotel, it is perfectly fine if you are not bougie and have high expectations. I work for the State of California so with the parameters that I have on the cost of staying in a hotel for work related travel forces me to take hotel risks. Even SW was outside of the allowed maximum rates for SF which means I had to get special approval from HR to stay there. I refuse to go below a three star hotel for safety reasons. My room on the third floor was small and had a view of a brick wall. The closet was teeny tiny which was fine because I was only there for two nights. It was very clean with nice furniture. The bathroom was clean and had nice amenities like a blow dryer, Kleenex, basic toiletries and soft TP. The bed including the pillows was comfortable. It was quiet during my stay. I didn't hear a peep... no hotel guest drama, no traffic from outside. There is on-site parking, an underground garage that seems pretty tight while going down so if you have a large car, there could be issues but otherwise seemed safe from non-hotel guests. Oh and don't forget, there is no free parking in SF so be prepared to pay... I want to say $40 a day to park. Finally, I want to mention the hotel breakfast. It was simple and nice. Pastries, bagels w/ cream cheese, fresh fruit, coffee and juice. I do not recall anything heavier to eat than that but I could be wrong. All I know is that it allowed me to put the breakfast portion of my per diem toward lunch. All in all, SW is a lovely and quiet place to stay in an otherwise frenetic city.

Love the location. It beats spending tons of $ on a hotel room in San Francisco. Very close to North Beach and the Pier. The nightlife is great if you like going out to bars. The one thing really enjoyed was the underground parking garage they have (for those who all know about SF...parking is no joke). Rooms were clean, hotel was nice and quiet.

Stayed at SW for 6 nights and it was a wonderful experience! It was clean, conveniently located - near a major MUNI bus stop, great eateries that open late, and even a Walgreens that is opened until 12:00 am on weekdays. It is also near many of the major tourists attractions, so you can just walk everywhere. Staff were really friendly and helpful. Also, as a woman traveling alone, I felt very safe at the hotel and area.

I have stayed at the SW hotel on four separate occasions. So why the one star rating you ask? It's all because of my most recent visit which has resulted in me deciding that I will NEVER stay there again! Yes, it seems fairly clean and quiet. The staff seems helpful and friendly. The parking is convenient. The location is awesome. However.............I took my seven year old son on a weekend trip to the city. We drove all the way from Southern California. After spending a lovely afternoon in Chinatown and North Beach I was looking forward to a lovely night's sleep. It was not meant to be. Our room was next to some huge A hole who was talking on his cell phone, apparently to some girl he was trying to convince to see him, from 9:00pm until 11:30pm when I finally called the front desk. Either the walls are paper thin or this was the loudest person I have ever heard in my life. I politely asked the man at the front desk, who could hardly understand me, if he could please call the man next door and ask him to keep his voice down as I have a child with me trying to sleep and I was trying to sleep as well. I could actually hear the phone ring in the other room (paper thin walls) AND the A hole yell at the manager saying, "WHAT, they think I'm being loud?! Then why don't you just move their room! I ain't gonna keep my voice down!" Ooooookay.............. So I get a call from a very shaken up man at the front desk saying how there is nothing he can do. The man is very mad, blah blah blah. At this point I got pissed. I asked what he planned to do about it because now my son was awake and I paid for the room just as he had. After discussing it for a bit he finally said that maybe they have another room available so I can move. Fabulous! I have to pack up all of our stuff at midnight, wake my son up, and move rooms. The desk clerk actually expected me to leave my son in the room to go down and get a new key! He finally came up and moved us to a teeny, tiny, stinky room with two double beds. It had a VERY old TV and that was it. It felt like an unfurnished college dorm room. Needless to say I was very unhappy about the whole situation, but I politely took the key and tried to sleep. The most amazing thing to me was that I was not offered ANY compensation for the hassle and no apology from the management. The moral of my story is: The SW hotel is great if you don't mind not sleeping well or have any issues whatsoever that you need to be handled. Good luck.

Good location, good price, owners fixation on lighting savings keeps it from being perhaps 5 stars

Amazing customer service and super clean! Better than some 5 stars hotels. Thank you!! We will be back!

I must say I was somewhat disappointed with the room when I first got there. For 120 a night, the room was really small and cramped, but the bed was cute since it was florally decorated. Located on the outskirts of Chinatown served both as a pro and con. Pro being that you're right smack in between downtown and the pier. Con being that right across the street are all the strip clubs and bars. Needless to say, it gets noisy until the early AM with all the drunks and crazies. There is a VERY small parking lot located under the hotel for 28.50 and going in and out of the small garage is a hassle since you'll need to notify the front desk when you will be going in and out so they can open the gates for you. Overall, my stay was fairly pleasant with the cable tv. friendly staff, and internet ( which requires you to ask the front desk for the PW as well). I guess the location determined the pricing of the stay rather than the actual rooms.

The beds are made of CEMENT! Funky, extremely small and the garage was full so my wife and I had to park 4 blocks away and was told we would've been charged $30 a night if the garage had space! AFTER paying $200 a night for a room a little bigger than a closet. I'd rather get a nice, safe, clean room 20 miles away and drive where I need to go. I rate this 0 stars. 4 star Hotel?! I WOULD'NT GIVE IT 4 ENVELOPES!