Swahili Beach Resort

What a beautiful resort it is. Absolutely loved the property. The property is stunning with beautiful architecture, lush gardens, and a unique cascading pool. The rooms were spacious and well-maintained, and the service was warm and attentive. A perfect blend of luxury and coastal charm—highly recommended for a relaxing getaway!

Swahili Beach Resort in Diani is something truly special. This was one of our favourite trips we've ever been on – and we’d go back in a heartbeat.||||The hotel itself is absolutely stunning. Honestly, the photos don’t do it justice. The architecture, the pools (there are so many!), the grounds – it’s all beautifully designed and full of character. The rooms are equally gorgeous – calming, spacious, and perfect for unwinding.||||What made the experience unforgettable though was the people. The staff here are the nicest we’ve ever encountered. A special thank you to Paul on security and Valentine at the restaurant – both went out of their way to make us feel at home. We also had the chance to meet the manager, who was warm, kind, and genuinely welcoming.||||The beachside restaurant served consistently brilliant food – we looked forward to every meal. And the little coffee bar? Incredible. I definitely overdid it on the cappuccinos, but no regrets.||||Before arriving, we had a few nerves about safety as it was our first time in the region – but we felt completely safe from the moment we arrived. If you’re reading this and on the fence about going – please don’t hesitate. It’s beautiful, relaxing, and full of warmth in every sense.||||Also, bonus joy: the monkeys that roam around are delightful. They added even more charm to a place that’s already overflowing with it.

Swahili Beach is extremely beautiful. It is a huge resort. |The rooms are spacious, have thoughtful amenities, and are really comfortable. |The food was great, with the option to sample different restaurants. |However, the service was very poor. Some of the staff at the reception areas were dismissive, unfriendly, and borderline rude. |Upon arriving, everyone else was welcome and given information regarding the hotel. I did not get that. I was simply asked to sign up on the app, and then that was it. |When I asked for more details, including breakfast times, etc., the lady attendant was extremely dismissive and asked the guy I had followed up with to tell another attendant to brief me.|I particularly noticed the attitude with the staff at reception, who seemed almost pissed off whenever asked questions. |The other staff were generally okay, especially the guy organising water sports. He was super friendly, which partly made up for the terrible experience with the staff at reception. |It is very disappointing to start a holiday on such a low note. |I hope this can be improved, because a good property does not make up for poor service. |The pools were great with lots of options.|I would be really hesitant to go back or refer a friend.

We stayed at Swahili Beach Resort for 3 nights. ||We are very happy with the hotel ambience, it's location, the rooms and its scenic beauty. ||The entire hotel staff right from the reception to the restaurants have been very helpful and caring. |Always smiling and ready to help. ||I would like mention Chef Matano who really took good care of our vegetarian food needs. He personally ensured that we got satisfied. ||Spa is also very good and professionally managed. ||Overall a very good experience and would like to visit again 🙂

Swahili Beach Resort is a stunning place with a unique Swahili aesthetic and lush surroundings. The vibe is peaceful, and the staff truly elevate the experience.||First, the people: the soul of this place.||Kelvin at the reception was a highlight 🤩— helpful, gracious, and took the time to show me around the hotel. And when I raised concerns about my initial room, he facilitated a smooth transition to a different one.||Omar, the pool attendant, was lovely — very helpful and even helped me capture some gorgeous poolside photos 💃🏽||At the Zanzibar restaurant 🔥, I had an incredible time thanks to Chef Moses, Nivea, Ronni, and Veronica. The energy, the banter, the food — pure joy. ||At Baharini, whoever made my “catch of the day” kingfish lunch deserves serious praise. It was an absolute 10/10. ||And at the spa, the hot stone massage with Guda was heavenly — soft hands and calming energy made for a deeply relaxing experience.||But now to the points that held the experience back:||- Both rooms showed signs of wear and need to be repaired ||- Final night: the way my bill was delivered immediately with my drink, and a thank-you note in my room was paired with an invoice that was incomplete and included already-paid charges. Then the repeated mentions of “this is an extra charge” throughout my stay felt excessive and detracted from the relaxed, luxury experience I was expecting. It made me feel like I was being monitored more than hosted. ||To Note: I shared detailed feedback with Vincent who oversees room-related matters (title escapes me!), and overall feedback with Kelvin and both received it with genuine warmth and openness — something I truly appreciated and i hope it is passed across.||In conclusion, the staff are the hotels greatest asset, the setting is undeniably beautiful, and the potential is all there. With better systems and a stronger focus on guest experience details, Swahili Beach could truly be top-tier.

This hotel has the potential to be superb. However our experience is only limited to a 1 night stay.|The hotel grounds and gardens are amazing and the rooms lovely. On arrival mid afternoon, check in took a very long time. (so much for new technology).|The pool attendants were excellent catering for all our requests. |Our biggest disappointment was the other service provided. After a very long wait for our room to be prepared it obviously had not been checked very well as the water in the bathroom was cold and the bath tap only ran as a trickle. We called reception an a plumber was sent. His attitude was a disgrace. He couldn't even see a problem then said he would go and fix it needless to say he never returned. So it was a quick cold shower rather than a relaxing soak in the bath.|We didn't try the bookable restaurant but found the food in the buffet restaurant very limited and lots of the items empty.|Also we have been to many hotels throughout Kenya and Europe and this is the first time I have known cappuccino to be chargeable at breakfast indeed we had just left the far superior Whitesands hotel where it is as is the norm complimentary.|A final criticism we took the hotel taxi to the nearby Nomads for lunch. On arrival back the hotel cashier could not even change uk sterling to shillings to pay for their own taxi as the driver refused to take Sterling which was about double the fare.|Overall this hotel could be great but despite visiting Kenya most years we will never return.

I first visited Swahili Resort in August 2023 for lunch. Since that day, I promised my self to come for a vacation. My stay since 18th May 2025 at the resort has been amazing. Excellent staff, nice food, beautiful rooms and amazing scenery. The planner of the resort did an great job. My friends now Amish, Kevin, Fatma, Adam Boi, Neema, Joy, Brax and many more....

Mixed feelings on Swahili Beach this time. Reservations are just not responsive. They take forever to respond, until you have to call them to request for a quote and a confirmation. ||Reservations never even mentioned that the main dining room was under renovation. Could hear the banging. Some part of the rooms are also being refurbished. This should definitely have been raised during the reservation process. ||Self check-in should be removed. Was not too happy with the whole data protection. It is not seamless and you just want a very smooth check in after your journey. ||Pools very nice , ambiance is great. |Very noisy at night with the loud music. ||I sincerely feel customer service is a key and they do not have this currently at Swahili Beach. Feels almost like they dont care whether they require guests or not. Reception staff not very helpful .