Nancy L.
Yelp
This review is for a traditional kaiseki dinner that was supposed to have a Japanese chef visiting from Japan cook in partnership with a Swallowtail chef, but unfortunately the chef had health issues and could not attend, but they did know this two weeks ahead. I know that this is an unusual circumstance, but the resulting dinner was embarrassing in taste (unbalanced, underseasoned often. Subtle and delicate food can still have flavour), texture (massacred sashimi, a random few undercooked veg), amount of food, lack of interest (underseasoned onigiri for the first course?), and even serving details (no chopsticks were ever offered, hot green tea in pots on the table would have a been a nice touch, rather than just room temp water). Both the menu planned and the execution were lacking. The menu is not released ahead of time and it wasn't possible to even know how many dishes. At those portions, I would have included two more kaiseki components. And why give such small portions of the saba which were two thin rods the size of two french fries? No discount or partial refund was ever offered in relation to the change in the event (not having the main chef for the dinner) and instead an awkward email asserting that everything would be the "same!" was sent out, but how could it be the same, when the actual Japanese chef is not cooking, no matter how much she helped Chef Heather prepare. In total, it wound up costing over a hundred dollars! $88 prepaid ($79 before tax and ticket service fee), plus a full tip that you bring cash for the servers on the day of the event. So this meal cost over $100 per person without it even being satisfying. And because it is a secret supper in a home, I understand that it will never be cheap like an actual restaurant, but there was probably 20 people there, and I was thinking it was going to be something like 12, and a tiny intimate dinner experience made specially for a small group is worth a little more, but with that many, it just felt like dining in a regular restaurant. We made the most of things by having a good time at dinner and doing our best to remain positive. They seemed like nice people that were trying, but I feel they took advantage of our goodwill by keeping all the money but delivering half or less of the intended product. The matcha tea at the end was nice, and I enjoyed the dessert (even with the extra chewy rice flour part). I don't want to be negative, but I really feel like I could have used a review like this when I was deciding, so am only posting to be helpful to others who might be disappointed. I fully realize that other people would not be disappointed, so I have been detailed in my thoughts and you can decide whether the issues are relevant to you or not.