Swamp Rabbit Inn TR

Out side lights did not work very unsafe. Light in fan did not work. Bar stools were unsafe to sit on(metal stools screws were coming loose). The few dishes were not clean, one bowl had mold. Bathroom was very nice, bed was comfortable and clean. The room was small, hard for two people to get around.

I typically don't post reviews, but the Swamp Rabbit Inn TR warrants one -- even if it is just to give any potential visitors a heads-up to know what they are getting themselves into. First of all, they attempt to scam you with an extra $50 fee AFTER you pay for the 1) base cabin price AND 2) extra cleaning fee at the time of booking. Bookings are non-refundable, and once you book, THEN they send you a notice that they want you to pay yet ANOTHER $50 for cleaning. It's ridiculous. Second, their customer service is rot. All over their literature (emails, etc.) they make it clear that they don't have anyone on the premise to get you into their facilities -- everything is on electronic keypads and you have to text one particular phone number and TEXT ONLY to get assistance. The person at that phone number was not only slow to respond, when they wanted something they had no problem whatsoever in calling out -- no less than three times in an hour and leaving multiple messages. Third, when I refused to pay the additional additional cleaning fee, they threatened immediately to send me immediately to collections. I paid $242 for one night for my wife and I to stay at this place. Fourth, the cabin was overall nice but missed basic things like an iron. Not the end of the world, but we had friends in the area as well staying at the local Hampton Inn and they said the place was excellent -- for almost half the price. All said and told this was an annoying stay and the operators are money grabbing. Not worth it one bit.

If you remember going away to sleep away camp when you were little, then you know what it’s like to stay at Swamp Rabbit Inn. The beds are creaky with 3” mattress. The house smells musty, like it hasn’t been open all winter. The room has a 20” TV ( smaller than my computer screen). There is NO HOT WATER. The remodel is just band aid fixes on a shoe string budget (not well done at all). There is no one on the premises which is fine, but there is also no one off premise to help either. The purpose of a hotel is to have somewhere to sleep and take a shower, 0 for 2. If you can’t accomplish either, then what are you paying for?

After the storm it was so handy because we had no power at our home. However for the cost of $200+ for a room with a very squeaky bed and filthy air vents along with minimal support on how to even turn on the television was disproportionate not to mention the flea bites (dog friendly Inn) Such a shame as the place has great bones and so convenient. Would pay the same again , however, if owners would update, cleanup and communicate. Thankful it was there at our time of need though....no USB ports - ugh..

Again, I’m not bougie and certain things that may not be five stars but it’s fine and not a deterrent to stay at a location. Here is my review after two nights. Location: 5 stars The place was quiet and quaint. It’s on the main road. Food spots are walking distance. They have a pool outside. It’s very small. The place seems private if you want to relax. Service: 2 stars When we got there we didn’t realize after you punch in the code to the main door you don’t turn the knob but you push the door open. We had a room on the upstairs floor but when we walked in the bed wasn’t made and the towels seemed dirty. I thought we had to make our own bed until I saw the dirty towels. Obviously this hadn’t been cleaned. What made the service bad is that when we texted and called the management (not onsite, everything is do it yourself, which is fine) they didn’t get back to us for two hours. We were out to dinner and realized we never got called back when it was time to go back. She then put us in another room upstairs but it was two full beds and we wanted a big bed for me and my wife. Finally, they put us in the Coach House which is in the back of the property. It was clean so we took the room. See next paragraph. Room: 4 stars Had the room in the main house been clean it probably would have been fine. When we got to the Coach House the bed was five stars! Very comfortable. However it did seem it was last minute because there was no shower gel in the container and there were not enough towels (only 3 bath towels) where the rooms in the main house had closets with many linens. The internet went down the first night. The next night seemed to be fine. The shower was nice and hot though. Food: 4 stars. Typical continental breakfast. There is a shared refrigerator in the main house where you can label your food. The rooms upstairs did not have a dorm fridge but the Coach House did. Overall: if I had to stay there again I could. The room was clean once I got to a clean room and I spent most of the two days visiting family so I wasn’t in the room all day. So essentially I only slept there and like I said the bed was great.

Other less positive reviews are valid but was perfect for our trip for biking Swamp Rabbit. Very dog friendly, our puppy loved. Short walk to variety of restaurants.

Disappointed with the service. Overpriced. Information online is deceptive. Online pictures and description is misleading. Room was not ready. Replacement room was not very clean. Things in the room need repair and/or replacement. They don't reply to texts for service after 4 pm. Overpriced.

It's a great place if you want a no-frills location on the Swamp Rabbit Trail. Some severe problems checking in and understanding that the rooms adjacent to the main house did not have access to the bed and breakfast. The fan and lights in the living room and outside did not work. Pee stains on the pillows, coffee stains on the outside of the coffee cups, and a very active wasp nest above the entrance. No pictures in the rooms and anemic shower. Too much bleach in the pool, which changed my black swimwear to maroon. We checked out a day and a half earlier than scheduled.

The location of the Swamp Rabbit Inn Travelers Rest is great. Everything else is not good. Very dirty Cottage and very neglected property as a whole. There are much better options than this overpriced Inn.

Please do not give this establishment any more business than it has already received. We attended a charity auction last November and won a "day in TR" with a night at this bed and breakfast. What a treat and nice gesture by the ownership! The following May, we contacted the Innkeeper (see photos) to reserve our room. We were told that the coach house was available, and that we could use it for our stay. Great! Fast forward to this week, we reach out to confirm our reservation since we had not had anything further sent from the Innkeeper (although we had requested in several subsequent emails), and, after finally making contact with the Innkeeper, were told that they had not honored our original correspondence and had booked the coach house to a paying customer (vs our comped stay through a charitable donation). While bummed, we were good sports, and said we would stay in their "glamper" named Lola, since we had already made plans in our schedule for travel. We were still planning on having a great time in TR. So.. we arrive in TR today, and get to the property around 2 PM. The camper has cobwebs on the door handle, and we were very suspect of it. Nevertheless, we try reaching out to check in. When we spoke with Wendy on the phone, we were told that check in was at 4 PM and check in details would be sent to our email before then. 4 PM rolls around, nothing. 4:30, nothing. 4:50 we try calling, and receive a text back asking what we need. To check in, of course! Only problem, is that instead of prepping the secondary place for us, the ownership hasn't even cared to try and get it ready! They instead try to use some excuse that the AC doesn't work and the cleaning crew couldn't get it ready. (Again see photos of our texts) I would buy that excuse if there weren't spider-webs on the handle when we arrived. All Wendy had to do was own up to her mistakes BEFORE we traveled here. Say "you know what, I really messed up. I booked your room I had promised but can make it up xx weekend" Instead, we are scrounging to find last minute accomodations. Simply put, Wendy runs an inept operation, and cares more about putting money in her pocket than honoring prior commitments. Sure, we had bid on and won this charitable contribution for the stay, but when it came down to honoring it, Wendy has no decency to follow through on her end. Shameful. Please do not give her any more business.

We stayed here during a recent visit to Greenville. Wow! If you think Greenville has changed over there years, so has TR! This Inn is great, although it's set back off the street and the signage is almost impossible to see at night. Our room was spacious, clean and well appointed. We didn't have a chance to take advantage of the pool, which was right outside our door. The common area was nice and roomy. You can walk to any number of nice places for dinner and/or a drink. The Inn has a cycling theme, and is directly across the street from the Swamp Rabbit Trail. We greatly enjoyed our stay here, and will likely return.

Lovely and great location! I stayed in the coach house and it was clean, comfortable, and quiet. Kitchenette equipped with a microwave, refrigerator, and Keurig. RIGHT across the street is the Swamp Rabbit Biking/Hiking Trail. I highly recommend this adorable inn!

Please please do NOT stay here. I am warning you. I booked a 2 night stay at the Swamp Rabbit in after receiving news that my apartment flooded. From the pictures and website information I thought this would be lovely stay. Let me tell you now, it was not. They are supposed to send you the check in code for the keyless entry and all info the morning of your checkin day. I received check in information HOURS after check in.That was after I REPEATEDLY tried contacting the Inn numerous ways (email, phone, website). Once I got to the Inn, the 4 digit check in code was incorrect. I tried calling the emergency line, once again, numerous times. We stood outside, on Christmas Day, in 20 degree weather for as long as we could before we realized we would have to stay at the hotel next door. I warn you--communication with this property is basically IMPOSSIBLE. I was finally able to get in touch with the owner the next morning and she profusely apologized and promised a refund. After 1 week of not receiving my refund, I sent an email and attempted to call to ask for an update. After 2 weeks, I sent another email and called. Both attempts I could not reach ANYONE. After 3 weeks, I have finally gotten intouch with the owner and she FINALLY issued a refund. Please, save yourself the hassle and stay somewhere else. There are better options around Travelers Rest. I have NEVER had such an awful experience with any hotel/Airbnb. I've also never left a review like this, but after such a hassle I would feel bad not warning others about my experience with the Swamp Rabbit Inn. There are numerous other reviews with the same complaints. I always love supporting local businesses, hence the reason I booked a stay here and not at a major hotel chain. Hopefully others have a better experience than what I did, and many others.

DO NOT BOOK A ROOM HERE!!!! I'm incredibly disappointed in my dealings with the Swamp Rabbit Inn, Traveler's Rest, South Carolina and "0" Stars is a more appropriate rating. Pam, the owner, is completely non-communicative. I booked and paid for "The Queen's Studio" a month in advance as a gift for my daughter's 25th birthday. When my daughter and her husband arrived at the Inn (40 minutes away from their home) the pin-code given on the confirmation paperwork did not work to open the door. There was no staff on site, so my daughter tried to call the phone number for the manager, but the voice mailbox was full. Then she emailed the manager and got no response. I came all the way from California to give my daughter and her husband this special night away from their two small children (and it's just two month's before the birth of their 3rd little one) and there was "No Room at the Inn", or at least no door that would open. I called Booking.com, through which I ordered and paid for the room and they were able to reach Pam, the owner, who somehow lost track of my paid booking and neglected to prepare the room I reserved. The agent at Booking.com gave me Pam's personal number, and told me Pam was sorry for the mix-up, but she would accommodate my daughter at her husband at their Downtown Greenville Swamp Rabbit Inn (another 45 minute drive). My daughter called Pam's number 3x and I called twice and sent a text, but Pam never responded to either of us and at this point my very pregnant daughter and her husband had been standing in the rain, outside the inn for more than an hour with broken promises from both Pam and Booking.com. Booking.com said they could move the reservation to an Express Holiday Inn another 30 minutes away from Traveler's Rest for no additional charge (their advertised price was actually $47 cheaper on line, so we were offered no "deal" at all...no compensation for the trouble or disappointment...just an inflated price for a cheap room, so they wouldn't have to give me any money back). My daughter and her husband just came back home. NO special night away from the kids! NO 25th birthday gift!! NO apology!!! NO customer service!!!! NO NOTHING!!!!! I may or may not even get a refund?!?!?! I won't know for 7-14 business days Pam, you should be ashamed of yourself and your horrible business practices and Booking.com you should NEVER book rooms for the Swamp Rabbit Inn again. Sincerely, an incredibly UNSATISFIED customer!!!!!!!!!!!!!!!!!

I'm surprised there aren't more reviews on Yelp. We stayed at one of the cottages and it was very nice. Just nice little touches that told me they cared. We've been traveling quite a bit with the kids and most of the time when I ask for pack and play, it's never avail in the room. We were pleasantly surprised to not only see it in the room but what a nice one it was! We made a point to bring our own since we question the cleanliness of hotel ones. Granola bars were great! Only complaint was lack of place to wash dishes. Dishes were provided along with tub, sponge and dish soap which was great but bathroom sink was only avail so any food particle couldn't be disposed of. Not sure if we could have used the kitchen in the main house but don't think that was explicitly stated therefore assumed we couldn't. Other than that, great stay. Walking distance to great restaurants.