Becky Thomas
Google
Stayed here with a friend for a holiday - genuinely thought this one of the best hotels I've stayed at!
Rooms felt luxurious, lots of storage space, towels / robes / bedding / snacks (water bottles / coke cans / biscuits / coffee and tea sachets) were replaced daily which felt like a treat. Laundry service was at a great price and loved the way the clothes came back smelling after, folded or kept on hangers (based on your preference). Room service was quick too - not just with food, but with any repairs (room lock / telephone / safe). When we reported a problem, it would be sorted in literally the next 10 minutes - it was incredible! (Also, the rooms were well air conditioned which was a welcoming break from the heat outside).
The breakfast buffet (included in our price) was delicious - wide selection of fresh fruit, freshly made pancakes or waffles, cereal, toast, savoury dishes (mi goreng), sweet snacks (donuts / buns) and so much more!
The staff were incredibly hospitable, professional and timely. Easy to reach via WhatsApp or the room phone, and very willing to help answer any queries. We asked if some of the food could be made vegetarian at breakfast, and they were happy to serve us a veggie version in 15 min!
The pool was large, spacious and well maintained.
It is a genuinely great location - where you could step onto the Berawa beach directly from the hotel, but I gave it 4 out of 5 only out of personal preference, as I felt like we had to travel 20 min to reach the places in Canggu I wanted to go (more towards city centre). If you prefer more of the party scene, it's right next door to the main beach clubs at Canggu so it would be perfect if that had been more my thing.
Overall, loved the hotel, and would definitely bring my loved ones here if I were to visit again!