Terry D.
Yelp
The three of us guys pulled up in our boat on Wed, July 12th, around lunchtime. Place wasn't busy at all, but more than enough staff. We were greeted by an experienced waitress, who was training another girl. We sat down at a high table for 3, near the bar and staff table. 2 of my friends had a food menu, but I didn't. There were 7 bar menus on the table, but only 2 food menus. When I returned from the restroom, she asked what we're having...I told her "how about a menu" - "oh, you don't have one"?! Uh, no...there's 3 chairs, 3 of us, as you can see, but 2 food menu's and drink menu's, and 2 waitresses, with 4-5 helpers sitting around doing nothing. Buddy gave me his menu, since they didn't bother to set the menu's in order of # of chairs (3 chairs, 3 food & drink menu's right?). All's fine, I got over it, I was a little hot & hungry from the long boat ride, so we ordered food, then we wanted to buy some Merch from the Store..."Sorry, it's closed" - We're like, what do you mean it's closed? My friend asked her again, if she could chk with a manager to let us grab a few shirts and pay...no chance, according to her. Absolutely no way in hell do they want customers buying $100 worth of Tshirt Merch on a not-so busy Wednesday, when there's 5 helper kids sitting around doing nothing, next to us, any of which could have been working those Kiosks. Instead, checking their phones the entire time we were there (along with vaping)! And, the Ice Cream kiosk was closed...another smart move on a 92 Deg, muggy day. The food was good, but for a $100 bill and 20%+ tip, this place needs to get their act together with Menu's and making sure to open up their Merch and Ice Cream shops, esp on a hot muggy day, and over-staffed with kids doing nothing. Better Site Management is needed at Sweetwater.