Swiss Alps Inn

Love the decor on the outside. The rooms however are in need of help. Our sheet had a red stain right by the pillows they also were going through on the edges wearing away. The mattress had lumps all over it. It smelled like pee had to put my car air freshener in the room. No hot tub but signs in room say get pools towels at hot tub. Great location! But thats about it. I would say pay 20 bucks more for a better place. Very nice people here, the place just needs updates. Carpet looked 20 years old. Great water pressure!

We love the room , old but really functional! The old style A/C was so warm! Cozy and quiet . The bed so soft and comfortable!!! We really enjoyed our first visit here, Mike the owner a kind Gentleman and so friendly. We arrived late and we found our key in an envelope ! So nice of you guys!!! 💯 recommend and yes!! We are going to comeback soon!! Thank you so much

I don’t understand how this place receives such good ratings. Our experience was terrible, enough to leave our reservation and find another place to stay! Our curtains were broken, refrigerator was in the bathroom, the outlets only worked in one spot, coffee maker was broken and disgusting on inside, duct tape on the wall, vents dusty, windows not insulated (we could smell the cigarettes from the guy next door for hours). It shows a cute restaurant patio but it was just a a Dairy Keen right next door! This website shows certain pictures making it seem really cute but it’s complete opposite. Customer service was amazing, the woman who checked us in was very kind and friendly. It’s a shame and we were super frustrated.

Really kind and down to earth owners and staff. They helped make our stay very welcoming. We had a friend stop by to say hello. They had their own coffee in the room and a complementary bag of popcorn that we enjoyed! Next time we are in town and need a place to stay we will definitely chose them again!

My husband and I were really excited to stay here — the photos looked so cute and charming, and we love supporting small, family-owned places. We're currently in the middle of a 2-month road trip through several states, staying at many hotels and motels along the way. Unfortunately, this was the most uncomfortable bed we've had the entire trip. You sink right into the middle, while your head and feet stay oddly elevated — I wasn’t able to get any real rest. The room itself was very old and definitely in need of some TLC. Both chairs in our room were broken and unusable, which added to the sense of neglect. I try to be very fair in my reviews, especially when it comes to family-run businesses, and I will say the staff was very sweet and welcoming. That said, the comfort and condition of the room really need attention before I could recommend it.

Very nice little place with clean rooms and great service for a good price. Right on the main road within walking distance of a lot of shops and restaurants. Would certainly stay here again!

Obviously it’s a little dated. But the room was big. Front desk lady was amazing. I booked a second room to come stay with my wife. Letting her friends have a bit more privacy in their two bedroom room. I booked online but it said pay when you arrive. My wife was already there in the other room getting ready for an event. I wasn’t coming with my credit card til way late. Lady in the office just said, “heavens yes, send your wife down to get a key for your room. I know that doesn’t sound like going way overboard. But try that at Marriott. If the person that booked isn’t there with an ID you ain’t getting a key. The mattress was new and very comfortable. Felt new anyway.

Huge rooms, fully equipped. Solid water pressure. The staff (apparently run by a family) was stellar. I mean STELLAR. Like you're staying at a 5-star resort but paying inexpensive prices. One room was two rooms, with a separate doored sleeping area. So we got three rooms for the price of two. Everything was immaculate and well-maintained. Yeah, it's an old motel from the kitschy era, which makes it even more fun. And the on-site Dairy Keen was the best food we'd had on the whole trip, despite being fast food. Highly recommended. You'll see that it's a motel and expect less, but then be very, very pleased. Long live the Swiss Alps Inn. Long live the family that runs it.

Very nice Inn, they pay attention to details, Ms. Kim is an excellent point of reference for what to do in and around Herber City. Clean room, decorative amenities is a plus, very quiet area, if you are hungry there is a taco stand just down the block and it's good too. Thank you Ms. Kim for a beautiful place and stay

Great hotel, but where are the mountains? I paid good money to come here, and people keep telling me to go to Switzerland. Next you're gonna tell me the moon landing is real.

No breakfast, no fitness center, no room maintenance, unsafe practices and unsanitary, no daily house cleaning services, and are so cheap they don't leave the fridge on. Going to any motel, I would expect these things and not be upset, but those also cost $50 a night. For $140 a night (what I paid at Swiss Alps), I expect some kind of luxury, at least an apple I can grab in the morning? Multiple items in our room were broken: our room window had no screen and was left unlocked by staff, the curtain rod was unattached, and the hook for towels was ripped off the wall. The mini fridge and coffee maker is in the bathroom right beside the toilet....extremely unsanitary and unsafe. Lastly, everyone has 1 physical key that allows them into their room, the pool area, and to the vending machines...meaning that everyone has the same key. What is keeping the room next door from opening your own room in the middle of the night? Unsettling. Overall, it was extremely outdated and overpriced. If you are planning a Scuba trip through any training facility: Go through the headache. Book a lower priced, nicer room down the road and drive over to Swiss Alps to meet with your instructors. It will be worth the hassle.

Clean, pretty building in Swiss motifs. Room had everything plus. Very fair rates, & ice cream restaurant right next door. Walking distance to Melvin's Sports Bar

It doesn't get better than Swiss Alps Inn! We booked our room 3 months in advance. Mainly because we can park out motorcycles outside our front door. And the location is smack down on Main St! When you check in on Yelp- you get 10% off at Dairy Keen next door! We booked the king sized room & it felt like my husband was on a different continent when we laid in bed. The bed is absolutely cozy & I'm bummed I only had the chance to enjoy sleeping in it for 5 hours til we had to load everything back up on our bikes to continue our journey and beat any possibilities of rain. Staff is amazing. Our room had an actual tub- which I planned on using. But didn't. Next time we pass thru again- definitely staying here.

Clean rooms but the rooms could use some updating. We stayed here when visiting Heber city.Great prices for the area. Everything in this town is pricey.I would recommend staying here.

We lucked out 7/20/23 grabbing the last 2 rooms at Swiss alps. Our road trip to Wyoming was delayed and we needed to stop for a night in Utah. We found Swiss Alps on an online booking site We needed two rooms. I called the Inn directly and was greeted by a friendly and helpful receptionist. She booked our room and by calling direct we saved a few dollars Enough to cover breakfast the next morning ! Anyway we arrived and got checked in. I have to say I have never been more surprised by all the little thoughtful details placed in the squeaky clean rooms. The towels were bright white , thick and high quality. The room came equipped with a coffee maker , coffee and hot chocolate mix. There was a microwave and a complimentary package of microwave popcorn! The vanity had quality shampoo conditioner and soap. Not the basic type you find on roadside motels. A blow dryer and Kleenex provided and what really got me was a little wicker basket filled with two neatly rolled wash clothes. A sign above them stated "stained towels for your dirty jobs ". These are clean in great condition wash clothes with minor stains. Probably a guest used remove make up that left a stain and laundry couldn't remove the stain. Anyway I bring make up wipes for the purpose of not ruining towels so I was pretty happy to have a real fresh wash cloth to wash up with and not worry about ruining it. The shower water pressure which is key to me enjoying my stay was strong and refreshing. The bed was high quality firm but plush and oh so comfy. The rate of the Inn was very reasonable , location was prime and room 26 and 27 were quiet. Zero street noise. The gentleman that checked us in had our keys ready and receipt waiting for us when we arrived. Took all of 2 minutes. He was funny too. Told us to dial ext 135 no matter what the hour is if we needed anything. He also encouraged us to call even if we didn't need anything. He said wake up his nephew at 3am Just to check if he will answer the phone. He had us in stitches. He gave us the run down on the ice/ soda vending room and pool hot tub area. Your room key opens both. Additionally pool towels are available at the pool. No need to use your room towels. I didn't use the pool or hot tub but wanted to share this info. Unfortunately we were just there for one night and had to leave early. We were also allowed to park our trailer in the large parking lot behind the Dairy Keen. A 10 second walk from our door. I highly recommend The Swiss Alps.

A favorite place to stay. Locally owned. Small. Quaint. Comfortable. The strong water pressure in the shower is outstanding!

This place is right off the main road but still quiet. The temperature of the pool was perfect and we loved that it was covered. Right next door you can get ice cream, burgers and corn dogs. We really enjoyed our stay here.

We stayed at Swiss Alps on on a Friday evening. It is a family-run establishment and you can tell the owners truly care. Everything was clean and the owners were happy to answer all of our questions about the area. Although the furniture was a bit outdated, the price was more than fair and still exceeded our expectations given we booked a motel, not the Ritz Carlton. They actually provided multiple clean towels and pillows, so we didn't even have to ask for more. It is centrally located and there are a couple restaurants and a Kroger (Smith's) grocery store nearby. We would definitely recommend Swiss Alps Inn.

It's a nice hotel that is well kept but I have one gripe that I have to share. Checkout is at 11 and housekeeping was banging on my door at 0930 and woke my whole family up. Granted I didn't have the do not disturb sign on the door however I shouldn't have to do that in order to not get woke up in such a rude manner. They have around 10 rooms in total and feel they could do better with this.

We got in late. The manager had taped our key to the front door to get in to our room. That made a late check in very easy. We backed in and our car was very close to our door, which made unloading and loading luggage very quick. They had a spa that opened with the room key. A nice soak after a 14 road trip and Ice Castles excursion was really nice. I like that they didn't close the spa at a certain time. The bed was a little firm but my boyfriend and I slept really well. Check out was easy as well with a key drop. We had also purchased a family cookbook from the lobby with lots of tasty sounding recipes from the restaurant next door. Very relaxed family run establishment. Would visit again.

This place is adorable! Owner is delightful...very friendly and helpful. Close to so many great trails, ski areas in winter, etc. Spent Thanksgiving week there and really couldn't have picked a better place to stay. Walking distance to restaurants, as well as great burgers and shakes at The Dairy Keen next door. I loved that I could park right in front of my room. Very cozy and comfortable. Thank you for a nice stay!

I absolutely loved this cozy little inn. The fact that it was dog friendly was another plus. The location was very convenient since there were quite a few restaurants by the inn. There's even a little playground area with swings and a climbing area for kids. The room I stayed in was so spacious. It had 1 king bed and 1 queen bed. The bathroom sink counter had so much space for our stuff and even though there wasn't a closet, there was a clothes rack with so many hangers to hang your clothes and it wasn't in the way. The bathroom consisted of a bath tub with a shower and a toilet and was also quite large, the sink was right outside the door. If you wanted privacy to change, there was enough room to change in the bathroom easily without bumping into anything. The room was well equipped with necessities needed for your stay, as well as other items for convenience, like 2 bedside tables with lamps that had built in outlets and on the side of the bed without the bedside table there's a wall outlet. The TV was located on top of a dresser for additional clothing storage. My stay was very pleasant and the staff were also very friendly and accommodating.

Such a wonderful and welcoming motel. We arrived late and our keys and a welcome note were taped to the hotel's front door. We were traveling with a moving truck and towing a car, so the owner came out into the rain once we arrived to move some cars to make space for us to park. We were so appreciative. The bed was incredibly comfortable and we slept so well. We would definitely return and highly recommend you stop in.

Overpriced dive. Dirty carpet. Expired mattresses (lumpy, hole/dips in center, edges compress...no support). Either bed or mattress lop-sided with head-end lower. They have a basket with stained wash clothes for what they call your dirty jobs, but the towels and wash clothes hanging in bathroom were stained too. You can see in the bathroom window from the alley outside. We had to rig up something to prevent someone being able to peep in the window. Decor is old, which wouldn't be an issue if they didn't charge such HIGH prices. Went to hot-tub area and a huge wood bee flew out at me. Front desk clerk was friendly and outside was quaint. Found motel to be an extremely poor value.

Very friendly. Comfortable bed. Great price. The water pressure is not very good but what motel is

Clean, comfortable and friendly. Not to mention cute. We stopped in Heber City during one of those road trips where you don't know where you're going end up each day until you get there. We picked the Swiss Alps Inn because it's "cute" and it turned out to be a great choice. The proprietor was friendly and gave us the "after labor day but before ski season" rate. The room was clean, beds comfortable, bathroom well stocked and my travel partner was pleased to see there was a hair drier. It seemed more like the guest room at a friends place than a typical hotel. One more example of how small local hotels are usually better than the big chains.

Clean, cozy, and the the customer service was above and beyond. Loved the personal touches such as Swiss Alps hot coca and the painted headboards. Thanks for a great stay.

Love this place , beds are amazing and the rooms are spotless !! The staff is great and personable ! Would definitely recommend Swiss Alps !!

What amazing service! We were up in Heber for a music festival, was calling around looking for hotels. The man who answered the phone - who is one of the owners because it is a family run business (i believe) was SO kind and accommodating. When we got there, he remembered me over the phone and was so nice, gave us a discount coupon to the restaurant next door, and was equally as pleasant when we checked out. HIGHLY recommend. Local family business!

What a great place to stay for a couple days. Central to a lot of restraunts and homestead crater for diving. People who work here are super easy to work with. Give them a try worth your money and stay.

The hotel is reasonably priced and very clean. My husband and I have stayed at least three times in the last 2 years together; I have stayed by myself on my way to Sturgis last summer. Every stay was in the same room. Typically we stay in a room with a king size bed. However, my last stay i reserved a room with 2 queen size beds but ended up with a king and double size beds. The room was not large enough for these bed sizes. The room was very difficult to move around in and the mattresses on both bed were very uncomfortable. Both mattresses need to be replaced.

Cute, cozy, comfortable motel. Made a late reservation while on the road with an app. Called for service upon arrival and was greeted quickly and warmly by proprietor. Room is spacious and clean. Wonderful place.

My husband laughed as we pulled into this funky hotel...until we opened our room door! Two bedrooms, one with a queen bed, the other with a queen plus a queen murphy bed (3 total), fridge, microwave, AC, two tv's, dvd player, coffee pot plus cocoa packets, swing set outside, pool, hot tub (my kids are in heaven), free local newspaper. Great wifi. $120/night includes tax!! And the front desk gave us copons for 4 free shakes at Dairy Keen next door! (Fresh raspberry and fresh strawberry, $11 value!) We would totally stay here again. Highly recommend!!

My family stay here and loved it very nice place to stay room where nice staff was great

Super reasonable rate for a clean, comfortable, and cozy room the week of Sundance Film Festival! The staff (all members of the same family) were very gracious.

This place was great. Way more than expected. Great customer service. Nice rooms, bed, etc. great price. I left my pillow there but was able to come back and get it the next day. I definitely recommend it!

If you can, drive on to Park City and stay somewhere decent for less money. 2 stars is purely for the beds which aren't completely worn out and so still comfortable. The choices for places to stay in Heber City are pretty limited and the Holiday Inn Express was full when we arrived. Out of the other motels (they are motels, not hotels), the Swiss Alps Inn looks the least scary from the outside. So pro is a decent bed. So why 2 stars? This bed cost me $122 a night and no, there is no free continental breakfast included in that price. There were only 2 rooms left when we arrived and no one at the front office desk to check us in. We had to call the number on the front door twice to get someone over which took a while. In the meantime, another couple walked in behind us who were sent there by the full Holiday Inn down the road. Since there were 4 in our party and 2 in the party behind us, we were told we had to take the "bigger" room with 2 double beds (they are not queen size as advertised), one being in a separate room and a third Murphy bed in the front room which when is pulled out, nearly touches the foot of the other bed. I asked the lady at the desk (who seemed really annoyed she had to schlep over to the office to help us) for a simple 2 bed room because I didn't want to pay extra for separate rooms or beds we wouldn't use. She insisted on giving us the bigger room since there were 4 of us. We had to ask what the rate was for the room and she says "$109" which I reluctantly accept (definitely high for a motel like this) but then, she charges my card at $122 - if you are charging me $122 then the rate is $122 not $109. Being AAA members didn't seem to matter at all on the rate. My guess is that the other couple there got a lower rate because it was one room with just 2 beds in it which would have been just fine for us. We stayed at much much cleaner, "funkier", and cared for 50's style motels in Idaho and Colorado traveling out for our vacation a week ago for way under $100 a night and all of those included breakfast. A mini-fridge was in the room but turned off. We didn't bother to try to turn it on. The A/C barely worked to keep the 2 rooms cool. The room was not "clean" to our standards (hair that wasn't ours in the sink, and all the soaps wrapped in paper were oddly wet), and was located right in the front of the hotel and noisy. The TV in the front room barely worked -the picture from the broadcast was too big to fully fit on the TV screen - maybe that was a weird direct TV thing but was annoying. The room was pretty beat up and all the rooms are non-smoking so we got to smell the smoke from the smokers in the room next door who sat outside their room all night to smoke. Had to call the front desk to get the secret wifi code which wasn't posted anywhere in the room. Would have rather stayed at the M Star and put up with a rant on Scientologists in Provo for a cheaper room rate and a room of the same quality. Lesson learned.

Great hotel in a great little city on the Provo River. The room and bed was clean and comfortable, the bathroom towels are thick and fluffy, and there is a nice hot tub. A/C and heat work well and plenty of hot water in the shower. The staff is helpful and friendly and I will stay here again!

My husband and I stayed at the Swiss Alps Inn several times last winter as a "Staycation" getaway from Salt Lake. We were disappointed that the hot tub was not functioning on either of our trips, and we wrote that in our review. We were very impressed when Jan, the proprietor, contacted us and offered us a complimentary night. We stayed there New Years Eve, with a beautiful moon and yes, a fully-functional hot tub! Heber is a cute little town, and the Swiss Alps Inn has a nice, homey touch to it. Thank you again for your generosity.

Front desk area is locked. It's staffed by picking up the phone and someone from Dairy Keen checks you in. The room was clean, but smelled like stale cigarette smoke. They told me there was a $100 charge for smoking in the rooms, but as I don't smoke it didn't matter. It seemed as if that $100 goes straight into their pockets and they just leave the windows open to air it out. Bed was decent, TV a little small, and the bathroom was so outdated it took away from the rest of the room that has been updated. The bathroom door was about 20" wide with a lock that made you feel like you would get trapped in there. No exhaust fan in the bathroom and the shower head couldn't have been higher then 5'6 tall so get ready to bend over. Water pressure was very poor and I could tell when the neighbors flushed the toilet as my shower would go cold. Tub is slicker then Bill Clinton himself, but if you fell it wouldn't be too bad, because you're already bent halfway over trying to rinse out your hair. It's located conveniently 10' off of highway 40, which as it turns out is very busy. Mufflers on trucks around here seem to be missing and truckers with Jake Brakes add to the charm. You get to hear it all, you also hear the neighbors tub draining, a/c unit running, and the garbage truck emptying the dumpster at Dairy Keen at 7:05 am. Daylight is visible from inside through the gap at the bottom of the front door. If these things are the charm everyone else posts about, then I'll search for less charm next time. $117 seemed a little high for this place, but being close to Park City adds a yuppie fee to just about everything. Bottom line: clean, no bugs, remodeled for looks not utility by your Dad who put 3 different types of tile in because that's what he had laying around, but he's your Dad so you love him and don't tell him, but you'll end up going to a chain hotel next time and making your mom promise to not tell him about it.

Very cute and cozy. The rooms are clean and spacious. For the price we were pleased! Also dog friendly, which for us was a huge plus. Fridge and microwave in room. Felt kind of like a little app apartment.

I just stayed at this hotel at the end of January and the place advertises a hot tub etc. It's not there!! Also if you are staying in unit 26, the plumbing is not great. Actually it's horrible. Max the owner said it has had trouble in the past due to its location but wouldn't do anything and in the end but blame us. Oh- at 6 am the only night we stayed in this room, we called him because we were just fed up. He was nice enough to bring over a plunger so we could deal with the problem.

My wife and I were driving through UT very late at night with our dogs and they took us in when no other hotel would. I'm very grateful to this classy business.