Swiss-Belcourt Kupang

For the two nights we stayed, there were rowdy people at the lobby laughing and talking so loudly that we could hear them in our room at Level 3. I’m not sure if the lobby playstation was a cause. On the first night at 12am after we told the receptionist that they were interrupting our sleep and sitting outside our room, there were repeated knocks on our door and hellos which was scary. Was there no hotel security? There weren’t any at the door throughout the day- we observed people entering freely. Secondly, past reviews of faulty rooms were real- we had repeated aircon failures and showers with suddenly no water. The pillows were rock hard and uncomfortable. Kettle lid was faulty. Thirdly, some of the receptionists (except for Shawal) were unhelpful- they said yes to everything with zero action. The room cleaner was more helpful- alerting the mechanics to fix the issues. The only thing I am thankful for is that the hotel was quick in replying my WhatsApp and facilitating my initial wrong booking refund. Even though the rate per night was affordable, this hotel seems catered to locals and domestic tourists with basic needs. For our safety and comfort, unlikely to return again.

How very disappointing this hotel was! What a mess they did with our airport transfers. With a group of 7 of us all receiving our confirmed transfers and 3 having to wait three quarters of an hour and another couple waited over an hour. The staff could not understand English, and even the transfers back to the airport was a mess. One person had his toes run over by the taxi, and the other taxi driver could not drive the vehicle and stalled numerous times. What a circus. ||The check-in was not easy as the staff could not understand us. ||The bar had very little stock and the restaurant had run out of pizzas & veg spring rolls. The main resturant, downstairs was cooking hot and empty. We are vegetarians and the only thing on the menue was sold out, so they suggested some fried Tofu and we asked if the meal was vegetarian...oh yes it was they said. It arrived with fried Tofu and chicken. ||The duvet cover on our bed was stained, bathroom floor mat flithy, toilet bowl green with growth. No hot water in the shower.||Oh my, oh my, I can not recommend this hotel in any way!!!

Nice hotel for overnight stay. But the air conditioner of my room was not that cool. By the way, I love their foods on breakfast. Overall all good.

My kinda bad experience was the electicity went down over 3 times and the output made me move out to another room. Thank u for the kind offer. The hotel quite strategic from beach and food stall. I love it here. The food restaurant are nice but one of the table has a lot of ants even there's no food. Pls pay attention to it, make the ants disappear by spraying something.

Rooms, beds and bathrooms very dirty. Despite the big size of the rooms (2 family suites), the cleanness of the rooms is a disaster. Sheets are dirty, wall of the toilets are dirty (don’t want to know what it is), ground has not been cleaned. Restaurant is open but empty, check in is very slow (no reason).

The staff handling the check in was slow, I arrived at the hotel at the hotel at 11am and he told me I have to wait for 3 hours before I could check in but the other guest that come after me at 12 pm could checked in just fine. It’s stressful tbh

🏨 Location & Ambience Nestled along the seafront, Swiss-Belcourt Kupang offers guests captivating ocean views and a serene atmosphere. Its prime location ensures easy access to local attractions and the vibrant city life. ​ 🛏️ Accommodation The rooms are spacious and well-appointed, providing a comfortable retreat after a day of exploration. Guests have praised the cleanliness and modern amenities, ensuring a restful stay. ​ 🍽️ Dining The on-site restaurant serves a delightful array of local and international cuisines. While breakfast offerings have room for improvement, the overall dining experience is commendable. ​ 🤝 Service The staff's friendliness and attentiveness enhance the overall experience, making guests feel welcomed and valued. ​ 💡 Additional Amenities While the hotel lacks a swimming pool, it compensates with other facilities such as a fitness center and spa services, ensuring guests have ample options for relaxation and recreation. ​ 🏖️ Alternative Option For travelers seeking a hotel with a swimming pool, Hotel On The Rock by Prasanthi is a noteworthy alternative. This hotel offers sea-facing rooms, a private beach, and an outdoor pool, providing a comprehensive leisure experience. ​ 🌟 Overall Rating: 8.9/10 Final Thoughts 😊 Swiss-Belcourt Kupang stands out as an exceptional choice for visitors to Kupang, offering comfort, excellent service, and a prime location. While the absence of a pool might be a consideration for some, the hotel's overall offerings ensure a pleasant and memorable stay.

I was here for the short transit. The place is quite good good service at the front desk and quick response for the call. The room is facing the city, wide enough for superior size, clean, toilet and shower works well, full amenities, cool as the AC works well. Another point is, I will be back again as this hotel comes into my recommendations to stay at budget hotels near the seashore of Kupang City.