Swissôtel Berlin

Stylish, spacious and comfortable hotel. Modern classic, elegant. An oasis of quiet in a busy city. Convenient location. Good breakfast buffet. I found the bed fairly hard (some people may like that, others may not) and I didn't care much for the pillows, but the bed linens were of very good quality. In their smallish bar I had a cocktail, the taste of which I found disappointing. On the whole the hotel provided very good value for the price.

Extremely comfortable and spacious room. The bed was one of the most comfortable I have ever experienced and the bathroom was large and well equipped. The staff were all, without exception kind, helpful and professional. But, for me the best thing was the silence! Without doubt the quietest hotel room I have ever stayed in! Literally did not hear a sound. Heartily recommend and will stay there again without doubt...

Warm and friendly welcome by the hotel staff. Big, clean and quiet rooms situated to the central atrium. Delicious breakfast at a nicely decorated buffet. Perfect central location directly at the Kudamm, close to Gedächtniskirche and only a 5 min walk zu subway station Zoologischer Garten. Personnally, I will gladly come back.

The check in went fast, but the resepsjonist told me that my card was declined and I had to pay the deposit again. After checking my bank the deposit was reserved after the first try. I litterly had to show him the bank statement from my Bank App. Nice spacious room. But the linen were very hard and so was the bed. Very small pillow. The phone signal in my room was awful. Next morning we got breakfast. We were seated by the nice host at a dirty table. Se pictures below. I also ordered pancakes with my breakfast. When I went to look for sirup one of the waiter asked why I wanted sirup. I had to explain to him that I had ordered pancakes and sirup goes with that. I can't for the life of me understand why this hotel has a 5 star rating. In My experience I would give this hotel a maximum 3 star

The hotel is decent, clean and centrally located. The rooms are a bit depressing, especially when you face the inside of the building. The breakfast for 16 Euros is good. The AC doesn't work all that well. I didn't manage to cool down the room. I would not want to stay there in the middle of the summer. The internet is really slow. I paid extra for "fast" internet (8 Euros per day) and the speed barely reached 3 MBit down. This is just not acceptable. If your internet sucks, don't charge for it.

I stayed at the Swissôtel for one night due to familial reasons. I found the staff incredibly friendly and helpful. The room was clean and very comfortable. The breakfast buffet offers many options; it was even hard to find things sometimes, it was so big. Of course, I didn't spend enough time to properly evaluate the hotel, but my short time there was extremely good for what I paid (90 euros)

I have not had a better welcome from a hotel. The amazing Carsten guided us through the hotel and the local area like we where part of his family. To spare over 30 minutes showing us the local attractions on a map. Then it all turned bad when they didn't give me a wheelchair accessible room and I couldn't have a shower. They offered a free breakfast but then charged us €60 for it??????? Then another €30 Euro!!! I rang them to ask why but still on my credit card. They still it was "Generated by the Computer"? Don't know why they offered a free breakfast for the room not being suitable and then charged €90?????? Don't go there!

After a little mix up where we were put in a room that hasn’t been cleaned yet - we got a nice business style furnished room with a view. Personal highlight was the breakfast with fresh tea in a pot and a great selection of food. Highly recommended.