Swissôtel Jakarta PIK Avenue

An Exceptional Dinner Buffet with an Incredible Spread If you are looking for an unforgettable dining experience in North Jakarta, the dinner buffet at Swissôtel Jakarta PIK Avenue is an absolute must-try. I recently had the pleasure of dining at their main restaurant (The Chinese National), and the entire evening completely exceeded all of my expectations. From the moment we walked in, the elegant, beautifully designed ambiance set a sophisticated yet incredibly welcoming tone for the night. But the true star of the evening was, without a doubt, the food. The dinner buffet features an absolutely amazing spread that caters to every craving imaginable. The selection was incredibly vast, immaculately presented, and continuously replenished. Because the restaurant specializes in it, their Chinese and Cantonese dishes were a massive highlight—particularly the freshly made dim sum, the hand-pulled noodles, and the beautifully roasted Peking duck, which was perfectly crispy and flavorful. Beyond the Asian delicacies, there was also a fantastic abundance of fresh seafood, premium meats, and high-quality international dishes, ensuring that there was something delicious for everyone at the table. What made the experience even better was the impeccable service. The hospitality was exactly what you would expect from a 5-star Swissôtel property. The staff were warm, attentive, and quick to clear plates, while the chefs at the live cooking stations were incredibly friendly, adding a lovely interactive element to the meal. Overall, the premium quality of the ingredients, the sheer variety of the buffet spread, and the top-notch service make this dinner worth every single rupiah. Whether you are celebrating a special occasion, staying at the hotel, or simply wanting to indulge after a day of shopping at PIK Avenue Mall, I cannot recommend it highly enough. A well-deserved 5 stars!

We always enjoy staying at Swissôtel, and this was our second time as a family at Swissôtel PIK. Once again, it was a great experience.||The hospitality was excellent from start to finish. The room was very clean and felt quite spacious, which is always a plus when staying with family. Amenities were good, and the in-room entertainment felt modern. I really liked that we could easily do screen mirroring from our phone, so watching Netflix was no problem at all.||Breakfast was delicious and well-varied, with plenty of options to choose from. The swimming pool is not very big, but since it wasn’t crowded, it was actually very enjoyable and relaxing.||All the staff were friendly, polite, and extremely helpful throughout our stay. That really made a difference and made us feel welcome.||We’re definitely planning to come back again next year. Thank you, Swissôtel, for another lovely family stay.

Thank you to the team for the wonderful birthday deco surprise for my husband birthday. It was a seamless check-in and check-out process. Room was very clean and hotel is connected to PIK mall. Took grab to By the sea PIk for another 15mins and hotel location is nearby to airport. Just that its quite a distance to the city area like Plaza Indonesia and thamrin area.

Stayed for a couple of nights in this hotel and everything felt very smooth, comfortable and luxurious. Check-in process was very easy. Rooms were very clean and comfortable. I really liked the toilet and shower area of the room. If you walk around inside the hotel, there’s a nice small garden area and a big pool as well. Breakfast, next morning was very tasty and had a lot of options. Overall, had a great experience and a very comfy stay at this hotel.

We would like to express our sincere appreciation to the concierge and the exceptional hotel team at Swissôtel PIK. Everyone was friendly and welcoming. Special recognition goes to Fahmi, who exceeded expectations by personally assisting with my transportation while I was unwell. His professionalism, compassion, and willingness to help made a difficult time much easier. Thank you very much. The hotel itself was very comfortable, and our stay was truly enjoyable. Thank you for making our experience such a positive one.

The room aircom was very unstable (either too hot or too cold). I quickly had the "masuk angin." The bag inspections for my wife was quite tiresome and insulting. We were told it was for Durien. Seriously? We never have to go through bag inspections when we stay at Kempinski, Grand Hyatt, etc... Is this possible because we are not the typical demographic of the area? ;) Also, the in room coffee maker and bathroom scale was inoperable. These items were promptly replaced. This may be a good choice for you if you have an early morning flight and other options are not available. IMO, not exactly a "five star" experience and would barely qualify as a three star property in Indonesia.

Thank you for your delightful services Swissôtel PIK Jakarta, its truly exceptional, it was incredible 5 stars hospitalities. Thank you for Guest Relation Offices & Housekeeping to make beautiful decoration at room, also staff at your all day dining restaurant to make unforgettable moment for my wife birthday celebration. And last but least special thanks to Ridia at the pool bar, she made very fresh orange juices also being care and friendly to us. You guys did great work, Hope to see you again guys.

I was having a wedding night at Swissotel, and booked the Swiss Prestige Suit. It was exceptional, the room was great, already beyond my expectation since we began to enter the room. All the staffs are polite, friendly and really helpful. Then the next day, I had a set course lunch with family at Chinese National, and it was also a wonderful experience. Very glad to have chosen Swissotel as my wedding night stay. Great job, keep up the good work.