Mariam Sultan
Google
I recently stayed at Symphony Resort and Spa in Havelock, and my experience was highly disappointing. Here’s an honest review based on my stay:
1. Bathroom Conditions: The bathrooms were in a deplorable state, with poor maintenance and cleanliness. For the price charged, I expected at least basic hygiene, but sadly, this was not the case.
2. Construction Disturbance: The resort is still under construction, and the constant noise and activity throughout the day ruined any chance of a peaceful vacation. This was never mentioned beforehand.
3. Non-Operational Spa: Despite being advertised as a resort and spa, the spa was not operational, which was a significant letdown.
4. Overpriced Services: The rates are exorbitant compared to the substandard services provided. This place does not offer value for money.
5. Food Quality: The food was average at best, with very limited breakfast options. To make matters worse, stale food was served at the Gala Dinner, which was unacceptable and risky for health.
6. Misleading Beach Access: The resort advertises a private beach, but it’s actually a public beach. This misrepresentation felt deceptive and left us feeling misled.
7. Misleading Information: Overall, many aspects of the resort were either exaggerated or false, from the facilities to the ambiance promised.
Recommendation: I do not recommend Symphony Resort and Spa. There are far better options in Havelock offering good value, better facilities, and a more enjoyable experience. Save your money and choose another place.