Jackie H.
Yelp
I decided to try T Spa again, after having a "not so good" experience the last time I went here, several years ago (it's local). My pedicure was good, not fabulous, but "good enough". However, my manicure was so underwhelming; really disappointing. I believe this was mostly because it's a Saturday and they were super busy. I had an appointment for right when they opened. My pedicure was done first. When I was moved over to have my manicure done, the woman I had was obviously in charge of answering the phone, too, as others were standing around while it was ringing but not picking it up, and one of them actually brought the phone over to my manicurist to answer. Well, it was ringing off the hook, so the rest of the time was spent with her answering calls and "scheduling" appointments, with no schedule book in front of her, mind you; just telling people to come in at such and such a time, but not actually "scheduling" them (I feel bad for those people)! My manicure took a back seat to her booking appointments and it was, literally, the bare minimum done (and I actually upgraded to the gel manicure when I sat down, so I even paid more)! Very little done on my nails. Many friends like it here; I'll pay more and go to another local salon; at least I know I always get their full attention.