Neil S.
Yelp
The burger is amazing, not sure about the people saying it isn't. It is big, 200 g and the seasonings and cheese and everything are great. The bun is good too, I prefer the red pepper bun, but the sweet potato bun is good too. The burgers are cooked more on the rare end. I knew that my "medium rare" burger was closer to rare, so I recommended my GF to order her more cooked, and even at "medium well" it came out more like "medium rare".
But to me, it isn't even just the burger (which was the best I've had in Rio) that makes this place, but the service. The manager talked to my friend and I when we came in the first time and explained the menu and the place and his background. He also told us about Thursday nights there, where if you get a burger and fries, they have a keg setup and you get a free glass and all you can drink. The band that plays is really good too. But more than that, he has remembered me every time I came back, remembered my name, my order, where I'm from, etc. Same with some of the waitstaff.
Yes, the service is a little slow, but they are custom making every burger to order, so what would you expect? Just sit back and enjoy the friendly service and great tasting burgers, fries and ketchup!