peperuda
Google
Disastrous experience! Awful customer service and nothing traditional except the decoration.
- Right after entering, you'll be welcomed by a smelly shoe-rack and a message telling you to wait for someone who will get you seated. It would have been fine if we didn't end up waiting more than 10 minutes with that horrible foot smell. I strongly recommend you enter, take pics of the beautiful room, and leave. It won't get better than this.
- A very apathetic woman came to get us seated. It was 18:15 and she said the table is booked at 19:00 so we would have to leave when the customers arrive. The table next to us was free and not booked, so we don't exactly get why she chose to put us on the booked table instead of letting us enjoy the place longer.
- The next surprise was the menu. This is a Tadjik tea house, but all the foods are Russian specialties. There are barely any Tadjik teas offered. There is a page for traditional worldwide teas, which is cool, but where was the page for Tadjik teas? There is also beer and totally unrelated products.
- Someone finally arrived to get our order at 18:40 even though we tried to make eye contact with them while they were walking up and down the hallway. They seem to purposely ignore us. Once we finally talked with someone, they just listen and nod, as if it costs money to talk. We don't feel welcomed to ask questions or for advice.
- We got our food and teas. The food (some raviolis with meat) was clearly bought frozen, it wasn't freshly cooked. The tea of my friend tasted like diluted orange water served in a normal see-through glass. My tea was served in a cool way, with a little tea pot and a nice cup. At least one good thing, even though the little biscuits they put as decoration were dry and not edible anymore. Definitely not worth the price.
- The customers who had booked the table arrived 5 minutes after we got our order, and the waitresses had installed other people on the last free table next to us. The place was packed and they started to look at us as if we had commit murder. Some people coincidentally left some minutes after, so they didn't tell us to leave. And good thing, because I wouldn't have gotten up anyway. It is not my fault they can't organize their place.
- We were done eating and wanted to leave. Same problem as before, it's impossible to get their attention to ask for the bill. After waiting 15 minutes (we checked the time), my friend went to look for a waitress and both of them were chilling, leaving the customer room with no service. she arrived with an attitude, as if we are an inconvenience.
- Both toilets don't have locks.
- You can only pay by cash. The waitress couldn't calculate the right resto, and given the experience we just had, I was determined to get all my money back, even if it was only 10 cents. She didn't thank us, wish us a good day or even said goodbye. Don't waste your time here.