Etienne B.
Google
The place itself is beautiful — warm, intimate, with gorgeous wooden beams, lovely oriental paintings, elegant tableware, and a good cup of tea. You could really fall in love with the atmosphere.
But from the moment we arrived, things went downhill. No hello, no smile, no welcome. We politely explained that we didn’t have a reservation and simply asked if it was possible to have tea. The waitress stood frozen, checked her notebook, and finally muttered, “yes, but only for one hour,” still without eye contact or a trace of friendliness.
We sat down feeling awkward. Twenty-five minutes later, still no one. We had to call her ourselves to finally place an order. She came over with a grim expression, curt tone — as if serving us was an inconvenience.
The service was painfully slow, and not a single “thank you,” “you’re welcome,” or “goodbye.” Just a dry “ok” when paying.
Such a shame, really. The place has soul and beauty — but when you treat guests like a nuisance, even the most charming setting can’t save the experience.
In short: the wood is warm, the service is ice-cold.