T. H
Google
The location of this hotel is close to excellent, but the service quality and in-room details were quite disappointing. What really surprised me was seeing a certification behind the front desk stating that the building is not earthquake-safe — something guests should be aware of.
Basic amenities were surprisingly lacking. The hotel didn’t provide toothbrushes or toothpaste, which is very unusual for a non-budget property but then the hotel informed me that it is due to TW legal requirements. Instead, there was only a small bar of soap — yet, ironically, they offered a full pump bottle of body lotion. It would have made far more sense to provide essentials like liquid soap, toothpaste, and a toothbrush rather than body lotion, which isn’t a necessity in standard hotel toiletries.
The faucet below the shower in bathroom room was partially broken, spraying water from the sides, and the air conditioning couldn’t be adjusted at all. Housekeeping didn’t offer new slippers after cleaning even the slippers were not there.
All in all, the experience left a rather stingy image of the hotel — great location overshadowed by poor attention to guest comfort and service details.