Jennifer
Google
Unfortunately, my experience at this hostel was quite disappointing, mainly due to the lack of service and the very poor sleep quality.
Communication both before arrival and on site felt unfriendly and insufficient. I arrived late at night and had been told in advance that the night guard would assist me with my luggage, as the elevator was not working. This didn't happen at all. The night staff stayed behind the reception desk, did not help, and did not even show me to my room. I got lost twice before finding it on my own.
No explanations were given about how the hostel works, including the fact that the key card is required for electricity inside the capsule. The staff’s English was also difficult to understand, which made basic communication challenging.
I barely slept. The air conditioning was extremely loud and could not be adjusted, and the large mixed dorm was very noisy throughout the entire night, with constant movement in and out. Although the facilities themselves are fine, especially if you have an upper bunk, I had requested a lower bed in advance and did not receive one, which made handling luggage quite inconvenient.
There is a simple self-service breakfast (toast, jam, coffee), which I appreciated. However, the hostel enforces many strict rules, and even luggage storage requires an extra fee.
As friendly service and a quiet night are very important to me, this stay did not meet my expectations at all. I would not return and cannot recommend this hostel.