Taj Bengal, Kolkata

Ise kehte hain…wah Taj!! Exceptional people!! 1. Sudip deserves a special mention for serving the best hot chocolate, which quickly became a comfort ritual during the stay 2. Sruti, Nasir and Kavitha were outstanding in their hospitality, always warm, attentive and genuinely caring in every interaction 3. Samarpita went above and beyond to ensure we never had to take a backseat at any time, doing everything she could to make the stay as smooth and comfortable as possible post injury 4. Malkit was always available for our refills and had the ice packs ready without us even having to ask twice 5. Akanksha was such a kind soul, regularly checking on our supplies and making sure everything was perfectly stacked so we had access to whatever we needed without any waiting Food and dining: The food sent to the room was incredible in quantity – meals meant for “1” easily felt like they could feed 3, and in the best possible, generous way. The quality and taste of the food were fabulous, consistently delicious and very much in line with the high standards Taj Bengal is known for. Overall, The warmth of the team, coupled with thoughtful care during a post-injury stay, turned this into one of the most comforting and memorable hotel experiences and I had to leave with nothing but immense gratitude and a heavy heart.

Overall, my stay at Taj was good but not great. There was a lot of confusion around early check-in – one person said I could come early, another said the room wasn’t ready, then someone mentioned I’d be charged, and later I was told it was complimentary. For the luxury room, I felt the size was a bit small for three adults. In-room dining was good and the staff were attentive from a guest services perspective. However, since the property is undergoing renovation, a few services were unavailable and others felt makeshift. The breakfast spread was better than some other 5-star hotels I’ve stayed at. That said, I’ve heard great things about ITC Sonar Bangla so I might try that next time. Honestly, I felt this to be a 4-star hotel rather than 5-star.

We had a wonderful stay at the Taj. Barring an initial hiccup about the keys, the hotel is definitely worth visiting again. Just about a km from the Victoria memorial, the location is fantastic too. The food at Sonargaon was phenomenal. The rooms are great, spacious, airy and full of natural light. The staff are incredibly kind and helpful. Ganesh from housekeeping, celestina, ratan at sonargaon, naim at breakfast and so many more whose names I unfortunately cannot remember, truly made us comfortable enough to want to visit again. Special thanks to the man who stood outside the elevator and greeted every single person who got in our or, with a smile, every single time. The hospitality of Taj is unmatched.

Stayed at Taj Bengal with family. The staff was extremely courteous and friendly. The check-in and check-out process was smooth. The room was clean, spacious enough for the kids to roam around a bit. We got a pool view room and there was quite a bit of trees, greenery visible from the room. The housekeeping staff was excellent. Extremely responsive to requests and did a great job of tiding up the rooms every day. The breakfast restaurant could get a bit crowded, with a bit of a wait after 9 AM but there was a good variety of options and the service was quick and friendly. We ordered for in-room dining twice and the food at both times was great, living up to the standards one would expect from Taj. Overall, our stay was great. The only thing I would say which was missing was something within the hotel for the kids to do.

Stayed here for 5 nights. Experienced the wonderful Taj hospitality. The rooms are great and the service as good as you get at any Taj property. Their restaurants are amazing - Sonargaon for the most authentic Bengali food. The breakfast is good although the space is a little cramped. Sit by the poolside for a more relaxed breakfast. Overall, this property offers a great stay in Kolkata.

Came for ent conference in Kolkata jan 8 2026 Great experience very homely usp is breakfast Mr Nasir Ahmed,mrs Kavita,mr Sudip. & Shruti are great people who not let u feel ur away from home,as a doctor I ve been all top notch hotel/resort across world but this taj is wah taj wah and name I mentioned are one of d best in hospitality business,due to there hospitality and care we always want to stay in taj group especially taj Bengal Kolkata # god bless u all

The topmost and super classy.. Everything is super awesome but but but…. I stayed in Fairfield by Marriott previous night and they beat you in Dinner BUFFET ! Their variety is much more suitable for Indians . And Taj caters to international taste. Anyway Taj is 5 and Fairfield is 3 Star. But they must look into this also.. the rooms , decor , cleanliness, lighting, spaciousness, colors, aesthetics , service … Taj totally Rocks.. always loved staying in Taj ! So only two words — WAAH TAJ !

A luxury 5 star Hotel in Alipore Kolkata. The hotel is spread into 5 floors and has 3 different restaurants at ground floor. A Chinese, mixed cuisine and an Indian restaurant. The Indian restaurant is a nice place for dining with a decor of Bangla village house. The food is tasty and has different varieties of veg and non veg both. For breakfast the multicuisine restaurant is the place. Overall a nice place to stay with open place around swimming pool on the ground floor. The rooms are spacious.