Taj Bentota Resort & Spa, Sri Lanka

Man, our stay at the Taj Bentota was awesome, all thanks to the General Manager, Mr. Sibi Mathew. He's a really hands-on guy and just genuinely cared about us. He totally went out of his way to make sure our trip was special. His personal touch made our time there unforgettable||Oh man, eating at the Taj Bentota was awesome, and it was all because of Head Chef Piyush. He was super cool and really took care of us. He went all out to make sure we had amazing food, and you could tell he was really passionate about cooking. He was so willing to do extra stuff for us and our meal was a total highlight of our trip. You should definitely eat there and check out his cooking.||Breakfast at the Taj Bentota was amazing, all because of Chef Dalip. He's an Indian chef and went totally out of his way for us. We were really craving some Indian parathas, and he just went and made them for us! It was awesome. That kind of personal touch and how much he cared about us is what makes a meal special. You should definitely find him if you go there||Dilan, our server at the Taj Bentota, was amazing. He was so on top of everything and took really great care of us during our meal. He made sure our whole dining experience was awesome, and you could tell he was a pro. We really appreciate how he made our dinner so much fun.

Bestest Hotel : |Where do I start with, the warm welcome of the staff steals the show. Nilusha (hoping I am right) at the reception was very helpful pleasant to talk to,she even upgraded my room as it was my birthday. Best part was money exchange at the right value and just at the reception is available (took 5mins for this process).The room was super spacious the views was mesmerising the sea view the sound of the waves was just soothing.The meals variety in food was just amazing and too many options to swear by. Adiri at the food counter was helpful to pack some food for our travel. Overall 10/10 to this hotel not because its Taj but the staff makes you feel like Wah Taj :-) Thank You Bentota Taj !!

We recently stayed at Taj Bentota Resort & Spa for our babymoon, and it was nothing short of magical. From the moment we arrived, we were welcomed with genuine warmth and care—something that remained consistent throughout our stay. We stayed at the Sea View Suite, and I must say, it offers some of the most breathtaking views we've ever experienced. Waking up to the sound of waves and watching the sunset from our balcony made every moment feel special. The suite is also incredibly well-located—just a short stroll from the pool, beach, and all other key amenities. What truly made our stay memorable was the hospitality of the entire team. Every staff member we interacted with—from the front desk to the Palms restaurant chef and servers, and the always-efficient housekeeping team—greeted us with a smile and went out of their way to make us feel comfortable and cared for. Their warmth and attentiveness really stood out. Another highlight was that the resort offers plenty of activities within the property itself, making it perfect for a restful babymoon. From beach walks and poolside lounging to gentle games and cultural entertainment in the evenings, we never felt the need to step out. It’s the kind of place where you can fully unwind without having to plan or move around much. As someone who has stayed at several Taj properties, I can confidently say this is one of the best Taj experiences we’ve had. The charm of the resort, its stunning beachfront setting, and the exceptional service made our babymoon truly unforgettable. Highly recommend this gem to anyone seeking a luxurious, stress-free getaway.

We had a wonderful stay at this hotel. It was our honeymoon and the tour operator had really messed up the first part of our holiday. When I told the receptionist, she couldn’t be more accommodating. We got a room upgrade, our room was decorated and even a cake and fruit basket! The hotel is currently being renovated, but the hotel knew how to cause as little noise reduction as possible. Special mention of three staff members are needed: Chamith, our room housekeeper, Roshan at the Shack restaurant, and the waiter at the pool whose name begins with K (sorry I’ve lost it). They made the holiday and really showed what Sri Lankan hospitality is all about.

We enjoyed our stay at the hotel despite renovations going on. The staff informed us of this at the time of booking however we had no disturbances and we also had a lovely room that must have been updated recently. Staff was good and service was good in general. Sam provided an exceptional service at the restaurant, hence we thought to make this review! Keep up the good work. Dinner buffet spread was bit of a let down.

Went for a extended family vacation as this is a regular for some family members. We were very kindly upgraded to a suite however the room was very run down. They are renovating so I think we got the older rooms but the newer rooms look lovely. Spa was amazing and would really recommend. Staff really do go above and beyond. Overall pleasant stay.

The hotel was truly impressive — a beautiful property with excellent service and well-maintained facilities. We had a comfortable and enjoyable stay overall. However, as a 5-star hotel, I expected a bit more attentiveness to personal details that could enhance the guest experience. We had provided our passport details during check-in, which clearly mentioned the date of birth. Despite this, there was no acknowledgment of the birthday — no greeting, no card, not even a small note. These small, thoughtful gestures go a long way in creating a warm and memorable stay. It doesn’t take much — just a simple wish or handwritten note would have made us feel special. While everything else was great, I hope the hotel considers making such moments part of their service. It truly adds a personal touch and reflects the kind of care one expects at a luxury property.

We’ve had a wonderful stay here for 2 weeks. Hotel is fabulous. Rooms are spotless, always cleaned in the morning with a turn down service in the evening. The staff are what makes this place extra special, everyone is so helpful and friendly. No hesitation in making this a highly recommended hotel. A special thanks to breakfast staff Asiri and Sam in making our stay even more extra special.