Taj Bentota Resort & Spa, Sri Lanka

The hotel was truly impressive — a beautiful property with excellent service and well-maintained facilities. We had a comfortable and enjoyable stay overall. However, as a 5-star hotel, I expected a bit more attentiveness to personal details that could enhance the guest experience. We had provided our passport details during check-in, which clearly mentioned the date of birth. Despite this, there was no acknowledgment of the birthday — no greeting, no card, not even a small note. These small, thoughtful gestures go a long way in creating a warm and memorable stay. It doesn’t take much — just a simple wish or handwritten note would have made us feel special. While everything else was great, I hope the hotel considers making such moments part of their service. It truly adds a personal touch and reflects the kind of care one expects at a luxury property.

I stayed at Taj Bentota Resort & Spa in June and was thoroughly impressed. The beachfront location is stunning, offering panoramic ocean views and peaceful surroundings. The grounds are beautifully maintained, and the tropical gardens add to the calm and private atmosphere.||Rooms are spacious, clean, and tastefully furnished. I had a sea-facing balcony which was perfect for enjoying the early mornings and sunsets. Housekeeping was prompt and professional throughout my stay.||The service stood out—staff were warm, courteous, and genuinely attentive. From check-in to departure, everything was handled with care and professionalism.||The food was excellent. The breakfast buffet had great variety, and the quality of ingredients was high. I also enjoyed dining in the other on-site restaurants, which offered both Sri Lankan and international dishes.||The pool area was peaceful, clean, and well-managed. I also visited the spa, which offered a very relaxing and well-executed treatment.||Despite visiting during the off-season, the resort operated smoothly, with no compromise on service or amenities.||Overall: A beautiful, well-run property that delivers on comfort, service, and location. Would definitely return and recommend to others looking for a relaxing coastal getaway in Sri Lanka.

We were there at taj bentota as a little family group. our family stayed at three rooms. mostly at main restaurant we prefer one big table. Even though its hard to serve bunch of us together our all the needs fulfilled by staff with ease . They are truly amazing, the chefs are very professional, head chef dalip was true taj ambassador he really exceed our all the expectations and we are very lucky as he was there every time we need indian food. Restaurant team was fantastic too. Asiri our waiter always ready to go his way to serve us. Highly Recommended for people who are willing to travel with families, We definitely will come back.

I had a fantastic stay at the Taj Bentota, Sri Lanka. The room was spotless and incredibly comfortable, and the staff went above and beyond to make me feel welcome. Especially the chef Mr. Dalip singh. He was very helpful and friendly. The amenities were top-notch, and the location was perfect. I highly recommend it for a truly enjoyable experience. And do meet the chef Mr. Dalip singh. He is a very nice human being.

It was a wonderful stay. Mr dilip singh and chef gouda made our stay even more wonderful with their courteous behavior and taking care of our even most minute needs. Clean hotel with breathtakingly gorgeous views. Sea is visible from rooms which makes it even more wonderful. Would recommend it to all. They arrange all your tours and sight seeing too.

We’ve had a wonderful stay here for 2 weeks. Hotel is fabulous. Rooms are spotless, always cleaned in the morning with a turn down service in the evening. The staff are what makes this place extra special, everyone is so helpful and friendly. No hesitation in making this a highly recommended hotel. A special thanks to breakfast staff Asiri and Sam in making our stay even more extra special.

The ambiance and location are very good. My breakfast experience was particularly displeasing because of the staff. I simply asked for an iced coffee without sugar and they just couldn’t serve it, still don’t understand why something so simple was so hard for them. There was also a staff member that did not know the basics of courtesy, embarrassing for such a well established brand’s representation. The overall experience of the place was good but it is critical for them to keep their staff in check for a better visit.

I cannot thank the staff of the taj Bentota enough for the most wonderful stay. Everyone was beyond helpful and went above and beyond to make our trip memorable. The staff in the palms restaurant were amazing with our two daughters always addressing them by name and made sure they always had a great meal time! Nothing was too much effort for anyone in this hotel. There was renovations at the time of our stay and honestly it made no difference to our comfort. We would happily return to the Taj hotel if we find ourselves in SriLanka again. Thank you so much for being so kind and making it a memorable trip.