Taj Bentota Resort & Spa, Sri Lanka

My husband and I recently stayed at Taj Bentota Resort & Spa in Sri Lanka, and it was a truly wonderful experience. From the moment we arrived, we were impressed by the excellent hospitality and the attentive care provided by all the staff. Being pregnant, I received extra attention, and everyone went out of their way to ensure my comfort, which I deeply appreciated. A special mention to Chef Jasver Singh , who personally came to me and offered to prepare anything I liked, despite the wide variety already available in the buffet. He even prepared special dishes just for me—a truly thoughtful gesture. The food overall was delicious, with an impressive variety and live cooking stations that made each meal enjoyable. The staff’s warm behavior and attention to detail made our stay very memorable. I would highly recommend this resort to anyone looking for a relaxing and luxurious getaway. We had such a fantastic experience that we will definitely be returning!

We spent two wonderful weeks at this hotel and cannot speak highly enough about our experience, especially about the service. From the very first day until the last, we felt warmly welcomed and incredibly well taken care of. The level of service was outstanding – every staff member went out of their way to ensure that we had the perfect holiday. A very special thank you goes to Janaka from the gym, whose friendliness and professionalism made every workout a pleasure. Our room boy Chandimal was simply amazing – always attentive, polite, and making sure our room was spotless and comfortable. At the pool, Kannangara and Disanayaka were absolutely fantastic – always ready with a smile, helpful, and making sure we had everything we needed to relax and enjoy our time. And also the entire breakfast and dinner team did an absolutely great job! It is this kind of genuine warmth and care that makes a stay truly unforgettable. We left with beautiful memories and the feeling of having been part of a big family! We are looking forward to coming back!

Great location, with views over the beach and direct access to the beach. Excellent food quality and options at all meals, in particular the chinese restaurant was our favourite. Breakfast and dinner service made extra special by Gihani and Ravindra making us very welcome and ensuring the kids were always happy with the food. A hotel dress code would be appreciated to avoid guests wearing pyjamas to the dining hall as this really not what you expect at a 5 star hotel. Clearer signage and queuing ettiqute at the breakfast buffet would also keep the service running smoother for all guests. The hotel was under renovation during our stay, some parts were not accessible, hopefully these renovations bring the rooms and other areas of the hotel up-to date. Our room was very large for a family room although in need of updating, especially the bathroom. All requests and reservation queries dealth with very well by the front desk by Nilusha anf by our room porter Chamith. Pool and gym aread very nice and clean, good pool activities by the resident gym instructor. Overall a grrat stay and location, can only imagine it will be better when the reservations are complete.

Had the best experience ever! Brilliant property and location! Fabulous pool in such a pretty setting. But most of all, the warmth and caring and EXCEPTIONAL SERVICE of the staff of ALL departments was just phenomenal! Too many people to name individually, but some being the chefs Dilip Singh and Jasvir Singh, the restaurant managers (one being Mr. Lalith Thirupathi), each and every one of the wait staff at the restaurant, pool boy Kannangara, all the housekeeping and laundry staff (esp. Gayan). The front desk staff was extremely helpful and accommodating re. helping us with our local tours as well as patiently answering all our questions. Had wonderful experiences at the spa too, esp. with masseuse Rena.|Last but definitely not least was the always-smiling soft spoken GM of the hotel Mr. Sibi Mathew. He ensured we had a WONDERFUL stay....this was truly a holiday to remember! Thank you all so very much!

Taj Bentota: Where luxury meets the Indian Ocean sunset! I recently stayed at Taj Bentota and it was an absolute delight. Food: Wow! The Indian flavors were authentically crafted, making every meal a treat for the taste buds. Location: Simply awesome. The resort is right on the beach of the Indian Ocean, giving you that serene seaside vibe. Sunset Views: The sunsets from their pool deck are breathtaking—check out the photo below for proof! Amenities & Property: The pool is lovely, and the lush green property adds to the tranquil, resort-like feel. Overall, a perfect blend of comfort, scenic beauty, and authentic flavors—definitely worth a visit!

The property is in good location and has direct beach access. The food offered by property is delicious for which credit goes to Mr. Dilip who is very gentle and humble person. He prepared various sea food and sri lankan thalis for us. He also took extra care of our 8 months daughter. Other staffs such as Roshan, Anjana, Sam, Dilan, Tharushi, Chef Jayatunga, Ravindra, Nuwan were also very cooperative. Overall it was nice stay.

I felt that the overall service and experience at Taj Bentota did not reflect the standards one typically associates with the Taj brand. The check-in process, service at the bar and restaurant, and especially the attitude of some staff members — particularly after 10 PM — fell short of expectations.||On one occasion, I had to collect my own drinks from the bar despite reminding the staff three times, which was disappointing. Housekeeping, both in the common areas and in-room (including balconies), also left much to be desired.||The saving grace of our stay was the exceptional hospitality shown by Chef Dalip Singh, and Dilan, and Sam from the service team, who went above and beyond to ensure our comfort and attend to our food preferences. Their professionalism and warmth truly reflect the Taj ethos that we, as Epicure members, deeply value.||Once I escalated the matter, the General Manager (I cant remember his name off-hand) was cooperative and took prompt action, which I sincerely appreciate. However, there remains significant scope for improvement to bring the overall guest experience in line with Taj’s reputed standards.

One of the best stays ever for me and my family. A+ on the welcome experience, my parents had the opportunity to light the lamp. Pool is probably the best we have experienced so far. Huge area with almost all room facing the ocean and has multiple entries to private beach. Only downside wa that one of the restaurants was under maintenance and hence buffet breakfast was a mess. Hope they had some other arrangements.