wernerd983
Google
What a fantastic return visit! Having stayed here previously in 2022, I was so impressed to see significant improvements across the hotel. The entire experience was a huge step up.||From the moment I arrived, check-in was smooth and welcoming. Nicole was particularly helpful and made the process a breeze. |I was thrilled that my AMEX benefits were automatically applied without me even needing to ask. |I received a fantastic suite upgrade, complimentary breakfast, and a generous $100 meal voucher.||The suite itself was excellent, spacious, and filled with thoughtful amenities. |The room was stocked with good quality tea, a coffee machine and hot chocolate from Hausbrandt.|Gown and slippers were included in my suite.|Excellent welcome bouquet, welcome card, and Sweet Treats and they were wonderfully presented.||I thoroughly enjoyed my meals—dinner at both the Mint and Bombay restaurants was great, with a wide array of delicious food and drink options. |Breakfast was equally superb, with a great variety of hot and cold dishes to choose from. A special shout-out to the incredible Chai tea—it was the perfect way to start the day.||The hotel's facilities, including the gym and swimming pool, were top-notch and well-maintained. Changing rooms were stocked with Molton Brown amenities, which is a true gem for hoteliers.||I can't wait to visit again and would highly recommend it to anyone, especially those with AMEX benefits."