Taj Cape Town

The staff is the best we’ve ever had. They went beyond what we expected. The buffet breakfast was exceptional. Our room was magnificent! We enjoyed a 10 hour excursion which was terrific. When we returned to the hotel, it was like coming home. Our room on the 17th floor provided stunning views of the city, including glimpses of the ocean.

We recently spent 3 incredible days at the Taj hotel in Cape Town, and we can't recommend it enough! The service was top-notch, and the food was absolutely delicious. One of the highlights of our stay was the exceptional service provided by Tiger, who went above and beyond to ensure our stay was memorable. From the moment we arrived, the staff were warm, welcoming, and attentive. The rooms were comfortable and well-appointed, and the hotel's amenities were perfect for our family's needs. The food at the hotel was phenomenal, with a wide range of options to suit every taste. We enjoyed trying local specialties and international cuisine, all of which were expertly prepared. Tiger's dedication to providing excellent service was truly impressive. He was always available to answer our questions, provide recommendations, and make our stay even more enjoyable. We would highly recommend the Taj hotel in Cape Town to anyone looking for a luxurious and memorable stay. Thank you, Tiger, for making our stay so.special

An Unforgettable 50th Birthday at The Taj Cape Town I had the most incredible experience at The Taj Cape Town, thanks to a beautiful surprise planned by my husband for my 50th birthday. From the moment we stepped out of the car, we were welcomed with warmth and genuine hospitality. The staff were friendly and professional, setting the tone for a truly special weekend. A special thank you to the lovely ladies at the front desk for making check-in seamless, and an extra heartfelt thank you to Dale at Concierge, who went out of his way to arrange a surprise in our room—it meant the world to me. Every single staff member we encountered made us feel like royalty. The breakfast was superb, with attentive service in the restaurant that made our mornings extra enjoyable. The spa experience was another highlight—Coco, my therapist, was an absolute gem. Her calming presence and expert care made the treatment unforgettable. Thank you, Coco! This was without a doubt the best hotel stay I’ve ever had. Thank you, Taj Cape Town, for making my milestone birthday so incredibly special. We cannot wait to return!

Hello everyone, I just wanted to take a moment to reach out to you and your incredible team to express our heartfelt gratitude for the fantastic experience we had at the Taj Hotel. Although we wished we could have stayed longer, my wife unfortunately fell ill during the evening, which prevented us from enjoying more of the wonderful amenities you offer. As residents of Cape Town, my work often takes me away from home, and I also coach junior basketball in my spare time. Because of this, I cherish the time I get to spend with my wife, and this getaway was something we had been looking forward to for quite some time. From the moment I handed over my keys to the valet, we were enveloped in an amazing experience. The warm welcome we received made us feel like royalty as we stepped into your beautiful hotel. Each staff member we encountered was not only professional but genuinely friendly and attentive, making us feel truly valued as guests. The tour of the hotel was delightful, and when we were shown to our room, we were overwhelmed by the thoughtful touches that had been arranged for us. The heart-shaped decorations on the bed and the special anniversary gift you provided were incredibly touching and demonstrated your commitment to creating memorable experiences for your guests. I am all about the details, and these small gestures made our stay even more special. I genuinely wish we could have spent more time there to fully enjoy all that you have to offer. Thank you once again to you and your remarkable team for the exceptional service and care we received. Your dedication to hospitality is truly commendable, and we can’t wait to return in the future! Warmest regards, Shafiek Allie

Nice Hotel with very friendly staff and two excellent restaurants. Only 3 stars for service because we were offered a very bad late checkout deal. They wanted us to pay for a whole overnight stay although we could not stay another night due to our late CPT departure at 11 pm. They offered the same price like for a full overnight stay including breakfast.

A real 5 Star venue all round and with great views. Close to some of the popular attractions and the hotel has just about anything you could think of. The presidential suite was exquisite!

Booked 4 nights at Taj Cape Town. Absolutely not the kind of service we were expecting at a 'Five-Star' hotel. The housekeeping was extremely lacking — unclean rooms, left cleaning items in the toilet, didn't bother cleaning the table, left slippers on the couch, and much more. Taj is a reputable brand, especially in India, and my personal experience with them has been great so far in other countries. We even told reception on our second day that the room was not being kept properly, but when we returned on the third day of our stay, the room was still the same! However, the housekeeping supervisors came to our room and had a chat with us and were extremely nice and understanding, but still very disappointed in this service from such a reputable hotel. Also called the service center from the room phone for a glass to be sent to the room, but was kept waiting for over an hour and had to call three times. The room was also very dated and old-looking, not the standard I expect from a hotel in 2025. The food was okay, but still not up to the standard of other Taj Hotels. Overall, would not recommend to anyone, stay at another hotel!

We felt well taken care of throughout our whole stay! The staff were all very welcoming and we felt right at home. Breakfast selection was amazing & the hotel is also in a very convenient location close to everything! Would recommend to anyone and would def stay here again!