nik shan
Google
Stayed for 3 nights, 4 days at Taj Exotica, Goa — beautiful property, amazing location, with a few suggestions
The sea view rooms were excellent — spacious, clean, and luxurious. The resort's location is unbeatable, easily comparable to St. Regis, and much larger and more scenic than Holiday Inn.
The staff throughout the resort were warm, polite, and always greeted us respectfully, which made the stay feel truly premium. Dinner service was exceptional — we especially loved the dinner buffet and the Portuguese restaurant. The food was delicious, though we found the staff at the Portuguese restaurant to be a bit less welcoming than elsewhere in the resort.
That said, there are a few things that could be improved:
The breakfast buffet was surprisingly limited for a 5-star resort —items like porridge, Kanji being there in breakfast 🥲 but not even a basic chicken curry. asked for a chicken sandwich which never came.. But they did pack us food for travel while leaving the hotel.
Service during breakfast was slow, likely due to being understaffed, which led to delays even for simple requests like cutlery or tea.
The fruit bowl in our room was never replenished after the first day, which felt like a small oversight.
We also weren’t informed about the complimentary experiences like daily yoga — we only found out after checkout.
Baby food was on point freshly made and delivered to our room, Thank you very much for that.
Still, the dinner staff were much more attentive, probably because they had more people on duty. A suggestion: if more staff could be allocated to breakfast service, it would balance the experience beautifully.
Overall, a wonderful and relaxing stay, and I’d definitely return — just with hopes of a bit more polish in the breakfast and communication areas.