Taj Mahal Tower, Mumbai

Super hospitable and helpful staff. They were very accommodating and helped me change my room to a quieter side ( offered me two options ). As for in room dining, the best staff answering the phone ( Jyothi was amazing ) - helping the guests make the best decision on food. I’m on a diet - they offered to ask the chef to make my food with less oil. Next day they also asked the chef customize the tikka chicken from thigh to breast pieces. I also did a facial with Romela in the salon - she was very knowledgeable and made sure I’m relaxed and comfortable throughout my treatment. I love love love how far they go to make guests feel at home. Wonderful staff right from the minute you step out of the car and enter hotel. Sharing a pic of my healthy version of chicken tikka - it was absolutely amazing .

Taj Hotels have always been impressive, but Taj Mahal Tower truly takes the experience to another level with its unmatched hospitality, prime location, stunning room views, and rich historic significance. I stayed here with my family for a staycation to celebrate my wife’s birthday, and from the moment we stepped into this 120+ year-old hotel, we genuinely felt like royalty.|The staff is exceptionally warm and courteous—going above and beyond to make every guest feel special. From arranging cakes and decorations for celebrations to taking photos and leaving beautifully framed prints in our room, every gesture felt heartfelt.|We also loved the hourly history tour. It was fascinating to learn about the legacy of the Tata Group and the remarkable stories that have shaped this iconic property over the past century.|Overall, an unforgettable experience that makes Taj Mahal Tower truly stand out. Highly recommended!!

Need to give a special mention to Ms.Preeti Singh for going out of her way to make my son's stay memorable. Right from arranging a meeting with a chef who not only engaged with my son but also taught him how to make a pizza. Its an experience that he shall never forget. She went further to send across a chocolate cake and a handwritten letter Addressing my son as a little chef. |The check-in was done by Jay who was very helpful who arranged for a traditional welcome for all three of us. The house keeping staff gifted my son a soft toy and a small box of chocolate.|Mr. Prakash enlightened us with the history of the Taj Palace hotel as well as sharing anecdotes and snippets regarding the Hotel.|The staff has gone above and beyond to make our stay comfortable.|Would highly recommend a stay at the Taj Mahal Towers as well as the Taj Mahal Palace. An exemplary show of what quality service is. |A round of applause once again to Ms.Preeti Singh, Mr.Jay and Mr.Prakash, they displayed pride and joy in the work that they do and the quality of service that a Taj property provides.|Thanks and Regards |Akshaay Rao & Family

To stay at the hotel has been one of the best experiences of my life. From the very second we arrived at the main entrance to the check-in desk staff a big thank you. The rooms were spotless. The food was amazing. The atmosphere is fabulous. We even had a complimentary carriage ride around some of Mumbai city and the heritage walk and talk around the hotel was great. The whole experiences was fantastic. A big thank you to everyone from the hotel. I would definitely love to return for another vacation. Such great memories to have.

The Oyo Taj Mahal Towers Added the missing information in name. This place has a 120 years of Legacy banner but actually is the 120 years of bureaucrassy. Had two visits of the technician - first one when the washroom door got locked on its own. On calling they sent support after 15 minutes - upon reminder the receptionist very bluntly stated these take time. The service staff came and said the doors are old and this is normal. Great, so no repair Next day we find our room supply failed at 550AM. On calling them service staff once again appeared after 15 minutes and while they politely regretted the situation they spent 20 minutes exploring and eventually the boy shouted - sir it's the same LED driver in wardrobe - so once again we find a known issue disturbing our sleep/ stay. Room service for water refill takes 10 minutes. It could be that Indians are treated poorly at this iconic place but I have had a better experience in Paharganj than here. On checkout I was asked my email again when on check-in I had put everything. I was told we might have had technical issues. Each issue is completely small in itself but series of such careless events in a day's stay and the crass attitude of delay only leads me to write this long rant. So much for the most known name for hotels in India. Avoid - choose the ITC which is much much better and no-nonsense.

My stay at the Taj Mahal Tower, Mumbai, was truly exceptional. The location is unbeatable, and the sea facing view from the room is etched on my mind forever — the perfect start to each day. Will come back if invited again 😊🥰

Why stay anywhere else we loved our time at the Taj Tower vibrant brilliantly located and with a friendly welcoming vibe ! Fabulous restaurants facilities and choices - rooms were very good outlook wonderful and best of all the staff couldn’t do more ! Our first trip to Mumbai won’t be our last and yes we’ll stay at the Taj Tower again !

Guest Feedback – Breakfast Experience I truly appreciate the quality of service and facilities provided by the hotel—everything is excellent except the breakfast experience. As an international and globally recognized hotel brand, I expected the breakfast to reflect that standard. Unfortunately, it falls short in several areas: • The breakfast lacks international variety and is repeated every day without any change, which becomes boring and does not meet five-star expectations. • The food quality is not up to international standards, and there’s no care taken by the restaurant management to improve or adjust the menu. • The restaurant staff are friendly and professional, but the management needs to pay closer attention to guest satisfaction, especially for such an important meal. This feedback is meant as a constructive suggestion, because I believe a hotel of this reputation should offer a more dynamic, high-quality, and internationally appealing breakfast.