Taj Mahal Tower, Mumbai

Taj Mahal Palace — A Classic Taj Experience I had originally booked a stay at the Taj Tower, but to my pleasant surprise the hotel upgraded us to the Taj Mahal Palace — a wonderful gesture that immediately elevated our experience. I was travelling with my parents and my nephew, and they absolutely loved the stay. The property carries a timeless charm and elegance, and the overall experience truly reflects the luxury and legacy of the Taj brand. The rooms were comfortable and beautifully maintained, and the service throughout the stay was warm and professional. The staff ensured we felt welcomed and taken care of, which made the experience even more memorable for my family. The only small drawback was that the hotel was extremely crowded, which led to about an hour’s waiting time for check-in. However, given the popularity of the property, it was understandable and the rest of the stay more than made up for it. Overall, the comfort, heritage atmosphere, and attentive service made it a special stay. The Taj Mahal Palace remains one of those iconic hotels that truly delivers a memorable experience.

A fabulous hotel with impeccable service. Staff are lovely and the hotel is stunning. Rooms are comfortable and luxurious. Breakfast is varied and delicious. You can order fresh masala dosa as well as eggs.The pool area is beautiful and I had a lovely morning swim. The water temperature was perfect.I only stayed for 1 night as this was a last-minute booking due to a cancelled flight; I'll definitely be returning to this hotel.

This hotel is just beyond amazing and has been since the first minute we walked in the door. They have a scanner like the airports coming in the door so its very very safe. The checkin is amazing and we arrrived early after a long flight we were accomodated with and early checking and a free breakfast which was also beyond amazing. Everything about the hotel shone of friendship, quality in every aspect, food, surroundings I have never experienced anythling like it before and i have stayed in many places throught the world. I had a wee teddy on my bed and the lovely housekeeping chap, let me another similar once with it, i left glasses beside my laptop and they have given me a small paper bag with a glass cleanig cloth, petals ont he bed at night, they tidy up your phone wires with a little clasp to keep them neat. I had no idea how people even thought of these small treats. If you want top class luxury this is the place to be, it is also very conveniently located. I could write an essay on the quality of the hotel, its staff and surroundings.

My one-week stay at The Taj Mahal Palace felt like a dream. I have never experienced such warmth and exceptional service anywhere else. Everything was impeccable — from the spotless room to the kindness and professionalism of the staff. Breakfast was delicious, fresh, and wonderfully diverse.|I truly have only the highest praise for this hotel and would love to return someday.|— Gordana, Belgrade, Serbia

Hello All,||I'd like to say a big Thank you to all the Taj Mahal Tower team! We had an superb stay ay your hotel. |It was my husband's birthday and we received a very special treat and an amazing birthday package. It was beyond our expectations! We really and sincerely highly appreciate the team assistant and kindness. Every day attention, assistance, kindness , rapid response, solutions for every request... thank you to guest hotel team, especially to Mr Abeer Shaikh, who was in touch with me daily , Sunil and the rest of the housekeeping team, especially to housekeeping manager who took care of every detail on the daily basis. |I highly recommend your hotel. Excellent location, excellent and special restaurants, warm welcome, cleanness, amazing atmosphere in general , kindness of all teams. ||Thank you for making our stay unforgettable! ||Gabriela Muller 🙏🙏🙏

My experience with the Taj Mahal Tower was exceptional from the very beginning. I want to especially recognize your airport representative, Mr. Anto. Although we had booked our airport transfer through a different company, our driver failed to show up. Mr. Anto stepped in without hesitation, demonstrating incredible kindness by arranging a transfer to the hotel for us. This level of service is rare and deeply appreciated.||Upon arrival, the traditional welcome was a beautiful touch. We were also very grateful that, despite our early arrival, the team provided us with a complimentary breakfast and an early check-in. Ms. Farzana was also a standout; her professionalism is exemplary, and it was clear she treats every guest with the same high level of care. In brief, my stay at the Taj was truly outstanding.

We stayed at the Taj Mahal Palace for 5 days and 4 nights as a couple, and our experience was truly unforgettable. We were thrilled to receive a complimentary upgrade from the Tower to the Palace wing, which made our stay even more special. The welcoming ceremony set a beautiful tone, and the complimentary drinks and chocolates sent to our room were a thoughtful touch—especially the hot chocolate, which was honestly the best we’ve ever tasted.The breakfast buffet had a good spread, and everything we tried was delicious. The à la carte portions were perfect as well. A special mention to Kiran, our waiter, who was incredibly attentive and helpful throughout our stay.Our room was always spotless thanks to Sachin, our housekeeper. His attention to detail truly impressed us—flower-petal art on the floor, towels neatly placed under our shoes, and beautifully arranged toiletries. These thoughtful touches made us feel genuinely cared for.We also want to highlight Sapna from the front desk, who went above and beyond to arrange breakfast to be sent to our room on our last day since we had an early morning flight. Her efficiency and kindness made our departure smooth and stress-free.K. Singh, the bell boy, was always welcoming with a pleasant smile and ensured we felt comfortable each time we entered or left the hotel.The gym was well-equipped and enjoyable to use, rounding off a perfect stay.Overall, our time at the Taj Mahal Palace was exceptional from start to finish. We thoroughly enjoyed every moment and will definitely return soon.

From the moment we stepped foot in the hotel, we were treated as royalty. The hostess convinced us to upgrade our room to the Apollo suite with stunning views of the Gateway to India. The hostess also took photos of us only to surprise us later with printed copies in our room. We also got a few other surprises like balloons all over our room (we were celebrating an anniversary and they made it so special without us asking!), cake, fruit, sweet treats and a bottle of wine. Every single person we met was extremely professional, polite, friendly and will be the main reason we choose to stay at Taj Hotels all over the world. A special mention to Pradeep Kumar Dubey, the manager who kept checking in on us to make sure we were taken care of well. He went above and beyond and even gave us complimentary dessert which he served to us himself. We could not have been happier, thank you to Pradeep and the in room dining team who especially went out of their way to make our stay truly magnificent. We also were able to check out late despite guests waiting for the room, no one rushed us which really made the check out process stress free and a lovely end to our stay! Thank you so much