Ram
Google
This was our 3rd time here but were very disappointed. We checked in late on 1st Feb. I had mentioned it was our wedding anniversary and requested for a cake which was never provided. I had asked them to place it in the room. We came back midnight, it wasn't there. Then spoke to them and they said vll do it in the next day during breakfast. The next day too it didn't come. We were checking out early. I didn't want to ask them again and again. Disappointed we went to UB City and celebrated there. I normally have a vanilla milkshake with my breakfast. I asked the chef for one, and they say, can't make it, Use whatever is there on the table. Service is very disappointing. For the new year we stayed at Taj Wellington, and the service was fabulous, I think it's because run only by women management who were very good at managing.
Pros: Swimming pool was clean. Location is very good. We came here to make memories but left disappointed.