Taj Santacruz

My stay at Taj Santacruz, Mumbai was truly wonderful. The hotel is very, very beautiful, with a modern yet warm atmosphere that immediately makes you feel welcome. The rooms are extremely spacious, offering a luxurious sense of comfort, and the bathrooms are just as large and beautifully designed — I absolutely loved it! One of the most unique features is the runway view from the room. Watching flights take off and land right from your bed is such a magical and unforgettable experience — it’s truly something special that you don’t find everywhere. The service is top-notch, with staff who go out of their way to make your stay perfect. The food is absolutely delicious, offering a wide variety of options, and the overall hospitality is warm, thoughtful, and truly memorable. If you're looking for a luxurious and one-of-a-kind stay in Mumbai, Taj Santacruz is a perfect choice.

Very friendly people; lovely ambience ,super service and great food. Very large multi cuisine delicious spread. The icing on the cake was when Chef Johnny Dabre voluntarily offered to make whatever I wanted even if it was not on the menu. And when I tentatively suggested a vegetarian Maharashtrian dish he promptly made sure that it was served. Great guy who make guests want to return to Taj Santa Cruz, Mumbai

From the moment I arrived at Taj Santa Cruz, I was impressed by the warm and gracious hospitality that the Taj brand is known for. The hotel’s elegant design blends classic luxury with contemporary style, creating a welcoming atmosphere that instantly puts you at ease.Room & ComfortMy room was spacious, beautifully appointed, and equipped with all the modern amenities I could need. The bed was exceptionally comfortable, and I loved the thoughtful touches like the plush bathrobes and the aromatic in-room tea selection.Dining ExperienceThe dining options at Taj Santa Cruz are truly outstanding. I especially enjoyed the breakfast buffet at Tiqri, which featured a delicious spread of both Indian and international favorites. The highlight of my dining experience was a memorable dinner at China Inc, where the flavors were authentic and the service was impeccable.ServiceThe staff at Taj Santa Cruz went above and beyond to make my stay special. From the efficient check-in process to the friendly concierge who helped me with local tips, I felt genuinely cared for throughout my visit.Location & ConvenienceSituated conveniently near the Mumbai airport, the hotel is perfect for both business travelers and those with early flights. Despite its proximity to the airport, the rooms are remarkably quiet and serene, providing a perfect escape from the city’s hustle and bustle.Final VerdictWhether you’re traveling for business or leisure, the Taj Santa Cruz is a true gem. Its combination of luxury, comfort, and heartfelt service makes it a top choice in Mumbai. I wouldn’t hesitate to stay here again.

I had just visited to meet a family member, and the experience was quite pleasant—except for the food. Starting from the top: once you enter the hotel, there’s valet service, which, as usual, is efficient. Then, you head to the reception and provide your name along with the name and room number of the person you’re visiting. I think that’s a great measure in terms of security, as they only hand over an extra room key after confirming with their guest. Now, coming to the room. The rooms here are quite spacious, with comfortable beds, clean washrooms, an iron, television, and all the basic amenities you’d expect. I had dinner at the restaurant here. To my surprise, the food didn’t live up to the hotel’s standards. The service was slow, and to make things worse, the food was poorly cooked—perhaps due to some issue in the kitchen. However, I must applaud the waitstaff; they genuinely tried to make up for it with their attentive service. So, I wouldn’t recommend this place if you’re planning to dine in. Hopefully, the management takes note and works on improving this. Last but not least—music. I must say, the hotel has hired some truly talented singers. Their performances can make your evening or even your entire day feel soothing and memorable. So even if not for the food, do stop by to enjoy the live music. It’s definitely worth it.

Staying at TAJ Santacruz is always a homelike comfortable stay with the warmth showered by the staff across all departments.It is remarkable. The arrival experience starting from the hotel porch to checkin and then escorting to the room is so wonderfully TAJ like. Thank you Mr Yogesh (Assistant F&B Mgr) and the Front Office Team (Pradnya, Anuj, Sakina, Salim, Rameez, Abhishek, Rochelle, Yashashri, Meghna). The billing at the time of checkout was smooth and hassle free. The change of the reception counter has been thoughtfully done as it eliminates the probability of overcrowding to the minimum. Also guest could enjoy viewing the the fish pool as the check in and checkout process occurs. As mentioned earlier guests are never left unattended.  The evening deep vandan ritual, very well conducted, adds to the positive and calm vibe of the lobby.  It was a pleasure meeting Assistant Front office Manager Mr Shitesh Bhirti. The new uniforms are elegant, graceful and beautifully handcrafted.||The hospitality showered by The Tiqri Restaurant Managers (Mr Girish, Mr Uday, Mr Nishad, Mr John, Mr Sultan, Mr Rizwan) and their team (Gaurav, Bipasha, Shivani, Nishu, Harshu, Divya, Devika, Ram, Reshma, Shweta, Siddesh, Girish, Rahul, Gautam, Devesh, Prem, Anushka, Akansha Yogesh, Sonam, Jagruti, Prathamesh, Renold, Manisha, Dipika, Prashant, Ankush) is commendable. The Chefs of TAJ Santacruz create innovative dishes and give their guest a amazing varied culinary ride. The constant motivation and challenges put forward by Head Chef Nitin Minocha and Executive Sous Chef Milind Dhonsekar is always visible. Innovative healthy Chinese, Italian, Continental and Indian dishes made by the chefs of Rivea, China Inc and Tiqri is one of the main USP of the TAJ Santacruz. Also, it is an amazing experience to enjoy the luxurious rooms across the various categories. The Tiqri has Chef Amol (delicious Indian cuisines),Chef Biswajit(authentic Bengali food) ,Chef Gaurav Motling (pastries, cakes, caramel apple pie and lovely caramel custard), Chef Srimoyee (master at yummy nutritious salads), Chef Omkar Joshi ; The Rieva Chef Sushant and team (Chef Narendra, Chef Siddhesh) whose new innovative out of the box Italian dishes we enjoy to our hearts content; The China Inc has Chef Sudarshan and his team (Chef Arjun, Chef Bhaskar, Chef Kishore, Chef Kuldeep) for the outstanding mouthwatering Chinese cuisines. Both Rieva and China Inc take you through an unforgettable ride of Italian and Chinese cuisines. The constant improvisation of menus in all the three restaurants amazes us.. The inclusion of vegetarian dishes in China Inc and Rieva are worth the order. It is worth the mention that the standards of quality of food has always been maintained. The enthusiastic F&B Manager Mr Lokesh Pant aims to achieve the best. The spread at the Club Lounge is very expansive and delicious. The soft music played by the flutist and the interaction of Chef Johnny, Chef Srimoyee make breakfast time enjoyable A note of appreciation for Mr Rizwan for making customized teas and coffee.||Thankyou China Inc Team Restaurant Manager Mr Abhishek, Mr. Mohsin, Mr Prasad, Anjesh, Jessica, Rahul, Kaushik, Prashant, Suraj, Chrysantha, Kazipsing for being there and looking after us. Thank you Anjesh for the innovative mocktail served. ||The dining experience at Rieva was a wonderful experience once again. The guest care by the Rieva restaurant Mgr. Mr Abhishek and Mgr. Ajinkya along with their team (Sanika, Lawson, Aadarsh, Ikra, ) is well appreciated. The staff of both speciality restaurants (China Inc & Rieva) have good etiquettes of the speciality restaurants.||The enthusiasm and efficiency of the IRD/ Lounge team of butlers (Nikhil, Dhiren, Pratham, Manager Saqib Qureshi, Abhishek, Sanket, Sayli, Vipul, Stein, Mahesh, Kuldeep, Vishal) is always cherished by us and guests visiting the lounge. The cocktails and mocktails are very well curated at the Club Lounge.||The housekeeping department headed by Mr Vaibhav, Deputy Housekeeper Pramod Chaudhary and their efficient team ( Mr Avinash, Floor Supervisors (Mr Anmol, Mr Vishal, Mr Abhishek, Mr Avinash, Mr Niranjan) and team ( Jane, Imma, Floor Housekeeper Ishaan, Kunal ) ensured that the room is not only ready when we check-in but also is replenished with the requested amenities from time to time. The flower decorations and turn down services are beautiful and prompt respectively.Thank you for the same.||||A big thank you to the ever-helpful Mr Ravinder from the concierge and team (Dinesh, Mr Kartar Singh, Uttam, Sachin, Avdhesh and Salim) for bringing our newspaper preferences when requested for. Thankyou Rajendra, Sandhya for being prompt valets.

The stay was fantastic and the staff is really welcoming. Our server was Suraj and he made sure that we had everything we need. The other staff and managers were too sweet and were always asking us if they can get us anything. Rizwan and Mohsin were around all the time. |Whenever you are here, please ask for Suraj, Rizwan and Mohsin for the best experience.

Stayed here for 2 nights . The hotel is very near to the airport which adds to the convenience. The check in was swift and the room was in perfect state with awesome ambiance. Buffet breakfast and dinner at the restaurant had reasonable spread. I enjoyed my stay

Had a wonderful stay at Taj Santacruz! The staff were super friendly and extremely helpful throughout. A special shoutout to the chef who went above and beyond to accommodate us and even provided a complimentary dinner for our infant – such a thoughtful gesture! Room service was prompt, clean, and made sure we had everything we needed at all times. The rooms are always great value for money – highly recommend choosing the runway view for a truly dynamic experience. Everything was neat, clean, and perfectly maintained. Absolutely worth every penny we spent!