Taj Swarna, Amritsar

The service at Taj was exceptional. The staff's enthusiasm and dedication to providing excellent customer service were evident throughout our visit. We appreciated the warm welcome and farewell, making our experience even more enjoyable. Overall, the service was top-notch and exceeded our expectations.The ambiance is beautiful. The food is great and the staff is excellent. We feel so grateful to chef anish ,chef ajay sakshi, harpreet ,simi ,paras for their most hospitable service, polite manners and smiling demeanour.

Taj Swarna was straight-up incredible! Mr. Mudit, the manager, was like our fairy godfather, making everything so perfect and treating us like royalty. Rhythm Total help and Ayushman ji He hooked us up with the best city tips, turning our trip into an absolute adventure. And Mr. Harpreet and Pankaj Singh—what a dude! Kept our room crazy spotless, even at the weirdest hours, Simi with the biggest, friendliest grin. The whole place felt like a cozy, happy home. These amazing people made our stay pure magic

I would like to sincerely thank Mr. Sandeep for his excellent assistance in arranging our travel, and a special appreciation to Mr. Harman, our limo driver, who took great care of us throughout the three days. His dedication, hospitality, and passion for his work were truly commendable.However, there are a few points I would like to highlight for improvement. During check-in, which was quite late at around 11 p.m., we did not receive the usual Taj hospitality gestures such as a cold towel, welcome drink, or a warm welcoming approach. This may have been an oversight, but I hope the team can ensure such details are well taken care of for future guests, regardless of the check-in time.The breakfast experience was overall good, with attentive service. That said, the variety and taste of the food could be further enhanced. Similarly, at the Chinese restaurant, while the food was satisfactory, both the flavor and the portion size left room for improvement.On the positive side, the room was comfortable and well-maintained, meeting our expectations.Overall, we had a pleasant stay, and with a few refinements, the experience could be even more exceptional in true Taj style.

Spacious Rooms, Superb Breakfast, and a Memorable Stay Loved my stay at Taj Swarna, Amritsar — the rooms were spacious and spotless, the property has a beautiful spa, gym and pool, and the breakfast spread was outstanding with great service. Location is a bit of a trade-off as attractions are slightly far, but being right beside a mall is super convenient. Dinner didn’t quite impress for the price, and drinks are on the expensive side (though expected at this level), plus a games room would’ve been a nice addition. Overall, a wonderful experience and I’d happily come back!

Amazing place to stay in Amritsar. It’s complete value for money. The amenities and service is outstanding. I had an amazing experience right from booking enquiry to breakfast buffet and exit. The location is also great. It’s closer to city, not like airport hotels. And is still on one side, avoiding city traffic and congestion. If you’re going with family to Amritsar and looking for an amazing stay within 5-10k range, this is the place you need to go. Staff was also very decent and warming, no over the top formalities, just friendly and approachable demeanour.

I had the pleasure of staying at Taj Swarna, and it was truly an exceptional experience! The hotel exceeded my expectations in every way.The staff were warm, friendly, and attentive. They went above and beyond to ensure my comfort and satisfaction.||The food was delicious, and the service was prompt and friendly.|The team at Taj Swarna were incredibly helpful and accommodating. Special thanks to Chef Ajay Sharma, Anish, Jay krishna and the staff for making my stay so memorable.|Strongly recomend for family stay one must try once.

It’s a good hotel by all means, but more in the nature of a 4 star hotel and not a pure 5 star, and certainly not the luxury one expects from ‘Taj’ brand name. Today, the market is so competitive that it is the little things that separate 4 star properties from 5 star and this is mostly where this property lacks: - Rooms are decent sized but require a serious upkeep. The curtains had stains, switches didn’t work on the first try and the TV is dated. Again, not bad, but not 5 star. - Breakfast buffet is quite limited (2-3 non veg items), 5 star properties are known for their spread both in terms of quality and quantity but that’s not the case here. The live counter is the saving grace with some good options. - The pool stands out but the gym is small without the smith machine/squat rack/barbell. Steam and sauna are well maintained though. - During checkout, I was first given a bill without discount on F&B Taj members are eligible for and had to ask for a fresh bill. - Most of the staff is very courteous, barring one. In summation, it is a good option if you get it around 8-10k including breakfast because of proximity to tourist places but don’t expect the true ‘Taj’ standards or 5 star hospitality.

Well run hotel on the edge of town in the middle of nowhere close to a shopping mall. The service was lovely, good gym, pool is good and rooms international standard. We enjoyed the bar and the well made cocktails but sometimes there was a bit of a wait for a drink - that probably says more about me! Breakfasts were fantastic and the Indian options brilliant - breakfast service was fantastic and we had each of the Indian options in the course of our stay. Would stay again.