Taj Usha Kiran Palace, Gwalior

We stayed at the Taj Gwalior for two nights- Dec 22 – Dec 24. It was a fantastic stay at the property. Usha Kiran is a hidden gem waiting to be explored. While the property in itself is amazing, the servicing is equally excellent. We definitely recommend this property to be visited. A special mention for a few servicing stars who made our stay memorable. Chef Sumit and Manager Vivek, who ensured that our dietary preferences for non-spicy food were well catered for. Different variety of dishes prepared through out our stay for my mom speaks volume of the effort put in by them to make our experience memorable. Kudos to both of them! While the food was excellent, servicing of Ravi & Soumya is worth mentioning- wonderful hospitality. Also, a call out for the housekeeping staff - Gourav & Santosh for ensuring the room amenities were well taken care of. All in all a stay worth remembering. Will definitely plan another visit. ||

Hands down one of my favorite hotel experiences. From a curated tour through 150 year-old walls and decorations to the excellent service and hospitality of Taj, next to nothing comes to mind to making the experience better. I’m just lucky to have stayed before the tourism spike!||Two people that stood out in their services were Vivek and Soumya. From the moment Vivek welcomed us, and then subsequently guided us through the Spa, I knew I was safe and at home. He greeted us with a warm smile, cool refreshments, and remarkable Indian hospitality after any conversation. Soumya was the kindest, friendliest and most compassionate person I have encountered in my 22 years. She served my family and I with kindness and professionalism despite me having culture shock and showing subpar dinner manners that night. She helped me readjust, heavily empathizing with me to make me feel comfortable.

A converted palace in the middle of a bustling city a haven of tranquility. A delightful but difficult building to negotiate one’s way around. Splendid bedroom beautifully appointed a joy to be in. The staff from the wonderful general manager down were helpful, courteous and extremely patient. To pick out a single member of staff is difficult but my vote goes to Ravi in the dining room. The chef was incredibly helpful when sorting out my dietary problems and produced meals of the highest quality. Recommended you stay I leave you to make your own mind.

Magnificent ancient palace in this city that is really worth the visit . Gwalior Fort and the temples are amazing. Excellent dinners recommended by Soumya at the hotel’s restaurant, the Silver Saloon. And still not as crowded as other destinations.

The Palace Hotel is beautiful and reasonably well maintained. The staff is very pleasant and helpful. Special mention for Soumya who has been delightful and helpful with food choices and generally things to do. Service has been fabulous and the place is great.

It's a lovely luxurious hotel to stay in. Our stay in 3 different rooms was so comfortable. The staff members Sinki, Yashasvi, Vikas, and many more are very helpful. Our children loved the swimming pool and Jacuzzi. Rooms give you a royal feeling. Thank you, Taj...

Our stay was very comfortable. Both Gwalior weather and Hotel Staff’s hospitality very great especially upkeep of the room by Gaurav and Kamal. |The restaurant service can, however, be faster. Otherwise the stay was great and the property is centrally located with a pleasant ambience.

Very good hotel, amazing. Especially Soumya from restaurant very helpful and very kind. 3 days she help us too much for food and drinks. She recommended what is good for kids. So I really respect her. She always smiles