Nova
Google
For the first time in my 46 years of life I came across a male receptionist, I mean just that one man, who has no discretion, very arrogant, very rude and is not suitable to sit as a receptionist. And I know, if my feedback is responded by the hotel in the future, they will always backed up their staff like they are the most correct and best in the world. But I believe, all the bad reviews about the rude receptionist must be about the same receptionist. I bet you know who you are.
So, in terms of the rate for the service, I gave it 1 star (KERANA NILA SETITIK ROSAK SUSU SEBELANGA).
In terms of the cleanliness of the hotel I gave it 1 star too, the bed sheets are not clean, there are a lot of hairs and stains on the bedsheet even though I just entered and haven't even laid down yet but I'm just too tired to make a complaint at that moment. The room is dusty and the floor is not cleaned properly. The bathroom also smells bad, the water pressure is not strong enough and there was hair on the floor and in the sink.
Luckily the air conditioner in the room worked well so my anxious heart and mind were able to cool down.
In terms of location, it is on the main road but there are no restaurants nearby within walking distance.
So, here is my honest review of this hotel so far.